Ultimate Software's UltiPro Helps Duluth Trading Grow its Talent and Business
July 08 2019 - 10:00AM
Business Wire
Ultimate Software, a leading global provider of human capital
management (HCM) and employee experience solutions in the cloud,
announced today that Duluth Trading Company, a retail brand
offering high-quality casual wear, workwear, and accessories for
men and women, has expanded its use of Ultimate’s solutions to
maximize talent success.
Duluth Trading Company was founded in 1989 as a catalog company,
but shifted its strategy to an omni-channel focus, integrating
online shopping and 50 brick-and-mortar stores, from Alaska to
Florida. The company’s growth plans include higher online sales and
the opening of more stores. Duluth has approximately 2,600
full-time employees, and increases headcount by more than 25%
during the peak sales season. To ensure that every area of HR is
working toward the success of employees, Duluth’s corporate HR team
rebranded itself as the “Talent Success Team” and sought to deliver
HCM functionality that was engaging and useful. Duluth expanded its
use of UltiPro’s core HR and payroll suite and went live in 2018
with UltiPro Recruiting, UltiPro Onboarding, UltiPro Performance
Management, and UltiPro Perception.
“We are accelerating the pace of store openings, and UltiPro
Recruiting and UltiPro Onboarding have been essential,” said Andrew
Bohacek, talent success manager at Duluth. “UltiPro Recruiting has
greatly simplified and expedited our hiring and created one
seamless process. Individuals can fill out an application online
prior to a job fair or in-store on kiosks, sit for an interview,
and receive a job offer on the spot. The solution has facilitated
the hiring of hundreds of seasonal workers for the fourth
quarter.”
Bohacek notes that UltiPro Recruiting also enables Duluth to
engage in continuous, year-round recruiting—an important component
of the company’s retail-store growth strategy—with UltiPro
providing the Talent Success Team and store managers with real-time
visibility into applicant details. In addition, Duluth is able to
create multiple, external branded job boards with UltiPro
Recruiting to reach potential applicants. With large-scale hiring
taking place year-round, Duluth is also relying on UltiPro
Onboarding to automate its formerly heavy manual processes.
“The UltiPro Onboarding process has been our savior,” said
Bohacek. “Instead of having to devote resources to regional HR
staff charged with keeping an eye on paperwork, we are able to
deploy corporate staff to conduct meaningful orientations at our
stores. We are also using the onboarding solution to move rehires
from previous seasons back onto the retail floor quickly, a vital
component of our profit strategy.”
As part of the company’s push to relieve managers’
administrative burdens, Duluth launched UltiPro Performance
Management. Managers now have the resources to efficiently complete
employee reviews in UltiPro without relying on a complicated manual
process, and can take advantage of the convenience of UltiPro’s
mobile app. For warehouse managers, diminished paperwork has
boosted the focus on such business-critical functions as production
and workflow, which gets product to Duluth customers faster.
“The UltiPro mobile app has been incredible,” said Bohacek. “Our
managers have been ecstatic about being able to remotely approve
PTO, review time sheets, and even look up the company org chart. We
have managers who travel from store to store who pull up the org
chart to put a name with a face before they walk in the door.”
Duluth’s desire to fuel employee success at every level also
drove the launch of UltiPro Perception. The company has begun
conducting not only quarterly employee engagement surveys, but also
a day-45 survey that explores the onboarding experience, as well as
exit surveys and pulse surveys. The insight into the voice of the
employee has led to initiatives including a reformulation of the
company’s attendance policy.
“UltiPro’s single suite of applications enables companies with
complex businesses to execute across the HCM lifecycle,” said Greg
Swick, chief enterprise sales officer at Ultimate. “We are pleased
to support Duluth’s Talent Success Team as it leverages Ultimate’s
solutions to deliver a great employee experience.”
About Ultimate Software
Ultimate Software is a leading global provider of cloud-based
human capital management and employee experience solutions, with
approximately 51 million people records in the cloud. Our
award-winning UltiPro delivers HR, payroll, talent, and time and
labor management, as well as HR service delivery solutions. Founded
in 1990, Ultimate is headquartered in Weston, Florida, and employs
more than 5,200 professionals. In 2019, Fortune magazine and Great
Place to Work ranked Ultimate #1 on their Best Workplaces in
Technology list, in the “Large Companies” category, Ultimate’s
fourth consecutive year to top the list. Customer Sales and Service
World Awards recognized Ultimate’s Services team as the #1 Customer
Service Department of the Year in 2018 for companies with 2,500
employees or more across diverse industries. Ultimate has
approximately 6,100 customers worldwide, including Bloomin’ Brands,
Culligan International, Feeding America, First Horizon National
Corporation, Red Roof Inn, SUBWAY, Texas Roadhouse, and Yamaha
Corporation of America. More information on Ultimate’s products and
services can be found at www.ultimatesoftware.com.
UltiPro is a registered trademark of The Ultimate Software
Group, Inc. All other trademarks referenced are the property of
their respective owners.
Follow Ultimate Software on Twitter:
www.twitter.com/UltimateHCM and on LinkedIn:
https://ulti.pro/LinkedIn
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version on businesswire.com: https://www.businesswire.com/news/home/20190708005119/en/
Ultimate Software, Weston Public Relations Contact: Darlene
Marcroft, 954-331-7444 darlene_marcroft@ultimatesoftware.com or For
Sales Information: Ultimate Software, 800-432-1729 Website:
www.ultimatesoftware.com
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