ARMONK, N.Y., Oct. 6 /PRNewswire-FirstCall/ -- IBM (NYSE: IBM)
today announced the closing of its acquisition of Unica
Corporation.
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Through Unica, IBM is acquiring enterprise and cloud-based
marketing software solutions that help businesses streamline and
automate marketing processes, and understand and predict customer
preferences. Through both the Unica and Coremetrics acquisitions,
IBM will enable its clients to develop more relevant and targeted
communications while minimizing marketing expenditures.
In today's highly interconnected global business environment,
customer insight is a top priority for organizations in all
industries. Among the highest performing companies globally,
95 percent say that getting closer to the customer is key to
achieving their business goals, according to a recent IBM study of
1,500 CEOs. In order to deliver on this priority, businesses
must gain a deeper understanding of customer behaviors and
preferences, which they can then use to create more effective and
relevant marketing communications and customer experiences.
Unica has helped more than 1,500 organizations around the world
to better analyze customer preferences and trends, predict customer
buying needs and execute and measure relevant cross-channel
marketing campaigns. Among Unica's client roster are industry
leaders such as Best Buy, eBay, ING, InterContinental Hotels Group,
Monster, and US Cellular.
"The market has been responding very favorably since IBM
announced its intent to acquire Unica in August," said Yuchun Lee, CEO of Unica. "Over the past year,
Unica added nearly 450 customers, including many industry leaders
like Air France, Autodesk, Hilton Hotels, O2, Qualcomm, and United
Airlines."
"IBM is committed to helping CMOs address the challenges facing
marketing organizations today," said Craig
Hayman, general manager, IBM Industry Solutions Group.
"Together, the Unica and Coremetrics acquisitions help deliver the
customer insight our clients demand, along with the measurable
results they are seeking across sales channels. We will
support the Web analytics investments Unica and Coremetrics
customers have made by delivering industry-leading Web analytics
capabilities for line-of-business users and analysts both
on-premises and in cloud environments."
Together with IBM's WebSphere Commerce software, the company's
recent acquisitions of Sterling Commerce, Coremetrics, and now
Unica enhance its ability to offer the technologies marketing
organizations need to streamline, automate, and optimize
mission-critical business processes. These processes include
awareness and demand generation, sales process automation, order
processing and fulfillment.
With the closing of this acquisition, approximately 500 Unica
employees join IBM's Software Solutions Group.
About Unica
Unica Corporation (Nasdaq: UNCA) is the recognized leader in
marketing software solutions. Unica's advanced set of enterprise
marketing management and on-demand marketing solutions empowers
organizations and individuals to turn their passion for marketing
into valuable customer relationships and more profitable, timely,
and measurable business outcomes. These solutions integrate and
streamline all aspects of online and offline marketing. Unica's
unique interactive marketing approach incorporates customer
analytics and Web analytics, centralized decisioning, cross-channel
execution, and integrated marketing operations. More than 1,500
organizations worldwide depend on Unica for their marketing
management solutions.
Unica is headquartered in Waltham,
Massachusetts with offices around the globe. For more
information, visit www.unica.com.
About IBM
For more information visit
http://www.ibm.com/software/websphere/announcement100610.html
Contact:
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Nancy Kaplan, IBM
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914-766-1849
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Mobile:
914-714-2299
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nkaplan@us.ibm.com
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SOURCE IBM
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