Victoria's Building Commission Expands Use of ViryaNet Product; Purchases Additional Licenses to Automate Its Technical Services
January 25 2007 - 8:30AM
Business Wire
ViryaNet (NASDAQ: VRYAD), a leading provider of software
applications that automate business processes for mobile workforce
management, today announced that the Building Commission of
Victoria Australia has purchased additional licenses to expand its
use of the ViryaNet solution. The Building Commission, located in
Melbourne, is a statutory authority that oversees the building
control system in Victoria, and regulates building practices. The
Building Commission employs a talented and diverse group of staff
members who regulate the Victorian building industry for a safe,
liveable and sustainable built environment. The Commission
originally selected the ViryaNet product for its Compliance and
Conciliation Group, and now, through the acquisition of these new
licenses, will deploy the product to its Technical Services Group.
Using ViryaNet's solutions, the Building Commission will be able to
better utilize its existing workforce, cut response times to
customers, and lower operations costs through improved
communications, better customer service, and optimized workforce
productivity. ViryaNet enables companies around the world to manage
customer interactions, schedule and dispatch its workforces, manage
cases, receive real-time reports from field engineers who use
mobile technology, unite all of the systems and applications across
their operations, and accommodate real-time business monitoring.
With this roll out, now the entire Building Commission also will
use ViryaNet�s product as its CRM tool, which will be enable a 360
degree view of customer. In so doing, the product will unify
disparate customer data and databases into a single view of the
customer. The CRM function will allow tighter control of the
Building Commission environment and eliminate the duplicate
customer data that exists within the organization. �The Building
Commission is a perfect example of how ViryaNet can manage the full
range of service activities for many different divisions within an
organization," stated Jon Sheiman, General Manager, Asia Pacific,
ViryaNet. "The Building Commission constantly seeks to improve its
processes, and that is why it consistently achieves such high
customer satisfaction ratings." "We are very pleased that the
Commission is expanding the use of the ViryaNet product to support
its goals, promote its leadership, and enrich the customer
experience,� stated Jeff Oskin, Chief Operating Officer, ViryaNet.
About the Building Commission The Building Commission was
established by the Building Act 1993 to administer Victoria's
building legislation system. It operates within a national
legislative framework that is administered by the Australian
Building Codes Board. The Building Commission oversees the building
control system, including the registration and regulation of
building practitioners, standards in construction and building
maintenance, protecting the health and safety of building users,
and the building and occupancy permit system. It also demonstrates
industry leadership by promoting initiatives such as sustainability
and accessibility, and continuing professional development for
building practitioners. For more information, visit
www.buildingcommission.com.au About ViryaNet ViryaNet is a provider
of software applications that improve the quality and efficiency of
an organization�s service operations. ViryaNet�s products enable
companies in the utility, telecommunications, retail, insurance,
and general service sectors to manage and optimize mission-critical
business processes. ViryaNet�s products improve the functions of
work order management, scheduling and dispatch, business activity
monitoring, and mobile field communication. Embracing a business
process management architecture, the ViryaNet products
intelligently guide, automate, and optimize field service work �
both simple and complex. The results are improved operational
performance, a better customer experience, and a higher degree of
regulatory compliance. Visit ViryaNet at www.viryanet.com. Safe
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