Company Unveils New Workday Assistant to Serve
as an AI Companion to Help Employees Complete HR and Finance Tasks
More Efficiently
New Workday Experience Brings Together
Enterprise Apps in a Single, Unified View to Simplify Work and
Increase Employee Productivity
LAS
VEGAS, Sept. 17, 2024 /PRNewswire/ -- Workday,
Inc. (NASDAQ: WDAY), a leading provider of solutions to help
organizations manage their people and money, today announced a
reimagined AI-powered user experience including a new Workday
Assistant designed to help employees find and complete complex HR
and finance processes in real-time so they can focus on the work
that matters.
"The employee experience is evolving, and we know that improving
discovery and enabling seamless, efficient work are critical to
employee productivity and job satisfaction," said Ali Fuller, senior vice president, experience,
Workday. "We train our AI with the world's largest, cleanest set of
financial and HR data, and by leveraging this data with the right
context, Workday is making it easier for employees to find
information and take action on it – which not only boosts
productivity but makes the work experience more enjoyable."
The New Workday Assistant: AI-Powered Companion Throughout
the User Experience
People waste up to two hours a day
searching for HR and financial information at work, such as details
on pay slips, benefits, time and absence policies, and more.
Workday Assistant answers employees' questions in natural language
and automatically surfaces the information they need when they need
it – resulting in less frustration and more time in the day to
focus on the work that matters.
"The new features in Workday Assistant have transformed how our
employees find HR information," said Derek
O'Konek, human resource information system manager, Western
Alliance Bank. "AI-driven searches in Workday Assistant more than
doubled in the first month – improving our HR department's
efficiency and allowing staff to focus on more strategic work."
With Workday Assistant, customers can:
- Get Quick, Accurate Answers to HR and Finance Questions.
With AI-powered search, employees can ask questions using natural
language and receive quick and personalized answers based on the
context of their role, location, and needs. If an employee has a
question about changes to their pay slip, Workday Assistant can
provide a personalized summary and explanation for those changes. A
frontline worker could also ask a question from their mobile device
to quickly get the information they need.
- Take Action Faster with AI-driven Insights. Leveraging
Workday Illuminate, Workday Assistant provides employees with a
guided experience to help them complete complex tasks more
efficiently. A manager looking to give an employee a one-time bonus
could receive detailed information such as the allowable range,
company policy, and average bonus amounts awarded to peers in the
organization. Unlike other offerings that pull data from the web
and only provide general information, Workday Assistant uses
specific information about the company and brings it all together
to help managers make better, more informed decisions.
Workday has seamless integrations with Microsoft Teams and Slack
via Workday Everywhere to enable employees to access the tools they
need and complete tasks in their flow of work. Now, Workday is
further enhancing this experience by expanding its integrations to
include Microsoft 365 Copilot and Slack to include AI apps,
enabling employees to get answers from Workday Assistant using
natural language within these environments. For example, a manager
could use Microsoft 365 Copilot to generate summaries of employee
performance using data and context in both Workday and Microsoft to
prepare for a check-in with the team member.
All Your Enterprise Apps in One Place for a Connected
Experience
The average organization has more than 200
different apps for work that employees must juggle. The constant
switching between tools wastes time and creates frustration for
employees. Workday will leverage its partner ecosystem to
enable customers to bring all of their third-party apps directly
into Workday.
This will enable employees to easily access the information they
need in one unified place, without having to toggle between
different systems – streamlining the experience and helping make
every employee more productive.
Availability
The new Workday Assistant is with early adopter customers now and
will be generally available in early 2025. The AI-enhanced search
capability in Workday Assistant will be available to customers in
late September. The Workday integration with Slack AI is planned
for early 2025. The integration with Microsoft 365 Copilot is
planned for early 2025.
The unified experience will be available to early adopter
customers and partners in late 2024.
For more information
- Learn more about Workday Illuminate, the next generation of
Workday AI.
- Register to attend Workday Rising sessions in the digital
program:
- Innovation Keynote: The Workday Platform Drives You Forever
Forward [KEY02], Sept. 17 at
8:30am PT.
- User Experience: Strategy and Vision [PSVEX1969], Sept. 17 at 12:00pm
PT.
About Workday
Workday is a leading enterprise
platform that helps organizations manage their most important
assets – their people and money. The Workday platform is built
with AI at the core to help customers elevate people, supercharge
work, and move their business forever forward. Workday is used by
more than 10,500 organizations around the world and across
industries – from medium-sized businesses to more than 60% of the
Fortune 500. For more information about Workday, visit
workday.com.
© 2024 Workday, Inc. All rights reserved. Workday and the
Workday logo are registered trademarks of Workday, Inc. All other
brand and product names are trademarks or registered trademarks of
their respective holders.
Forward-Looking Statements
This press release
contains forward-looking statements including, among other things,
statements regarding Workday's plans, beliefs, and expectations.
These forward-looking statements are based only on currently
available information and our current beliefs, expectations, and
assumptions. Because forward-looking statements relate to the
future, they are subject to inherent risks, uncertainties,
assumptions, and changes in circumstances that are difficult to
predict and many of which are outside of our control. If the risks
materialize, assumptions prove incorrect, or we experience
unexpected changes in circumstances, actual results could differ
materially from the results implied by these forward-looking
statements, and therefore you should not rely on any
forward-looking statements. Risks include, but are not limited to,
risks described in our filings with the Securities and Exchange
Commission ("SEC"), including our most recent report on Form 10-Q
or Form 10-K and other reports that we have filed and will file
with the SEC from time to time, which could cause actual results to
vary from expectations. Workday assumes no obligation to, and does
not currently intend to, update any such forward-looking statements
after the date of this release, except as required by law.
Any unreleased services, features, or functions referenced in
this document, our website, or other press releases or public
statements that are not currently available are subject to change
at Workday's discretion and may not be delivered as planned or at
all. Customers who purchase Workday services should make their
purchase decisions based upon services, features, and functions
that are currently available.
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SOURCE Workday Inc.