The Sales Cloud provides field account representatives with the information they need to maximize sales SAN FRANCISCO, Oct. 15 /PRNewswire-FirstCall/ -- Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced that HD Supply Facilities Maintenance is accessing Salesforce CRM (http://www.salesforce.com/crm/products) with mobile devices to maximize sales. HD Supply Facilities Maintenance uses the Sales Cloud (http://www.salesforce.com/crm/sales-force-automation/), salesforce.com's application for sales professionals to drive more sales, generate more leads, and help increase productivity. The Sales Cloud provides field account representatives with a complete "office on the go," including access to customer account data via mobile devices, so they have constant insight into information needed to maximize sales and increase customer success. (Logo: http://www.newscom.com/cgi-bin/prnh/20050216/SFW105LOGO) HD Supply Facilities Maintenance and the Sales Cloud - Access to Sales Information on the Go -- HD Supply Facilities Maintenance integrated the Sales Cloud with Microsoft Outlook and BlackBerry(TM) smartphones for a complete field and office solution. Now, field account representatives can easily schedule their appointments; access account and customer data; and view historical sales and credit transactions; all on their mobile devices. -- Now that all sales reps in the field have a salesforce.com login, HD Supply Facilities Maintenance's sales management can better track and manage its sales pipeline as well as provide targeted coaching to associates in the field. As a result, the company is increasing its overall success and keeping ahead of competitors through an estimated seven to 10 percent gain in field productivity. -- HD Supply Facilities Maintenance is one of the 63,200 companies of all sizes, industries and geographies that comprised the salesforce.com customer base as of July 31, 2009. Revenue and subscribers will be recognized as the service is delivered. Comments on the News -- "Like many non-technology companies, we were operating manually, using paper and email processes. This sometimes made it difficult to get data to our field teams in a timely manner or to recognize trends in the market," said Mike D'Adamo, vice president of sales at HD Supply Facilities Maintenance. "After evaluating multiple offerings, Salesforce CRM stood out for its flexibility, ease of use and its mobile capability. We deployed a customized solution in just three months, with limited IT resources assigned to the project." -- "We're a prime example of how cloud computing can help a company transition from manual processes to sophisticated opportunity management quickly," added D'Adamo. "The Sales Cloud has been a great asset already, and we're looking to extend our solution to other areas of the company so we can continue to enhance our ability to exceed our customers' expectations and gain market share." Supporting Resources -- For more information on the Sales Cloud, please go to http://www.salesforce.com/crm/sales-force-automation/ About HD Supply Facilities Maintenance HD Supply Facilities Maintenance (http://www.hdsupplysolutions.com/) is a leading supplier of maintenance, repair and operating products to the multifamily housing industry, and a leading national supplier of repair & maintenance, housekeeping & operations and furniture, fixtures and equipment products to the hospitality industry. HD Supply Facilities Maintenance has a nationwide supply chain with 35 distribution centers, a fleet of more than 600 delivery vehicles and 20,000 items in stock. About HD Supply HD Supply (http://www.hdsupply.com/) is a leading wholesale distribution company, providing a broad range of products and services to professional customers in the infrastructure & energy, maintenance, repair & improvement and specialty construction markets. With a diverse portfolio of market-leading businesses, HD Supply is one of the largest diversified wholesale distributors in North America, with nearly 900 locations. About salesforce.com Salesforce.com is the enterprise cloud computing company. The company's portfolio of Salesforce CRM applications, available at http://www.salesforce.com/products/, has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service. The company's Force.com platform (http://www.salesforce.com/platform/) helps customers, partners and developers to quickly build powerful business applications to run every part of the enterprise in the cloud. Based on salesforce.com's real-time, multitenant architecture, Salesforce CRM and Force.com offer the fastest path to customer success with cloud computing. As of July 31, 2009, salesforce.com manages customer information for approximately 63,200 customers including Allianz Commercial, Dell, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com/, or call 1-800-NO-SOFTWARE. Copyright (c) 2009 salesforce.com, inc. All rights reserved. Salesforce and the "no software" logo are registered trademarks of salesforce.com, inc., and salesforce.com owns other registered and unregistered trademarks. Other names used herein may be trademarks of their respective owners. http://www.newscom.com/cgi-bin/prnh/20050216/SFW105LOGO http://photoarchive.ap.org/ DATASOURCE: salesforce.com CONTACT: Katy Dormer of salesforce.com, +1-415-901-8595, ; or Quiana Pinckney of HD Supply, +1-770-852-9057, Web Site: http://www.salesforce.com/ http://www.hdsupply.com/

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