SEATTLE, June 17,
2022 /PRNewswire/ -- Alaska Airlines' board of
directors has elected Celley
Buchanan vice president of airport operations and customer
service. In this role she is responsible for all aspects of the
airline's airport operations across its broad network, excluding
Seattle.
Buchanan is a 23-year veteran of Alaska Airlines and Horizon
Air. She started her career as a customer service agent in
Los Angeles (LAX) and served there
for 13 years, progressing into leadership of all aspects of
Alaska's operation, including
serving as LAX general manager.
She then moved to Horizon Air as director of ground operations
for two years, before moving back to Alaska as director of operations support
services. She has been in her current role, managing director of
airport operations support for Alaska since 2020, where she set the long term
strategy for ground support equipment, business partner
performance, cabin cleaning, deicing and divisional safety, among
other programs.
Buchanan's leadership helped to establish the airline's
Next-Level Care program at the start of the pandemic, which
introduced more than 100 safety policies and procedures designed to
ensure the safety of our guests and employees.
"Celley is a people leader with a deep understanding of our
operation and what makes us tick," said Wayne Newton, senior vice president of airport
operations and customer service at Alaska Airlines and chairman of
McGee Air Services board of directors. "Her tenacity and skill
working across the organization will raise our airports teams to
even higher levels of performance, safety and empowerment."
Buchanan is a graduate of the University of
Washington's Foster School of
Business Executive MBA program. Connect with her on LinkedIn.
About Alaska Airlines
Alaska Airlines and our regional partners serve more than 120
destinations across the United
States, Belize,
Canada, Costa Rica and Mexico. We emphasize Next-Level Care for our
guests, along with providing low fares, award-winning customer
service and sustainability efforts. Alaska is a member of the oneworld
global alliance. With the alliance and our additional airline
partners, guests can travel to more than 1,000 destinations on more
than 20 airlines while earning and redeeming miles on flights to
locations around the world. Learn more about Alaska at news.alaskair.com. Alaska Airlines
and Horizon Air are subsidiaries of Alaska Air Group (NYSE:
ALK).
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SOURCE Alaska Airlines