Pennsylvania American Water Launches Interactive Web-Based Map to Identify and Replace Lead Service Lines
April 29 2024 - 9:22AM
Business Wire
Water quality remains compliant with all
regulatory standards, and company continues to replace lead service
lines at no direct cost to customers; New map to raise further
awareness and encourage customers to report service line material
to identify lead lines for replacement.
Pennsylvania American Water announced today that it has
developed a robust, interactive web-based map encouraging customers
to view and/or report what material their water service line is
made of. The map can be found at pennsylvaniaamwater.com/LeadFacts
and includes an address search bar and a symbol and color key.
The webpage and map were created in response to the U.S.
Environmental Protection Agency (EPA)’s requirements for water
utilities to identify and make public the locations of lead service
lines by October of 2024 and follows EPA best practices. The map
also serves as a tool for customers to self-report what their water
service lines are made of to help Pennsylvania American Water
complete the service line material inventory project it launched
last year.
“Our goal in creating this webpage and map is to proactively and
transparently communicate to customers not only the information
about their service line material, but also what we do to help
provide water that meets all regulations, ways they can help reduce
their potential exposure to lead, and how they can participate in
our lead service line replacement program at no direct cost to
them,” said Brandy Braun, Pennsylvania American Water’s director of
water quality and environmental compliance. “We are committed to
continue our robust program to identify and replace all lead and
galvanized service lines, and we need our customers’ continued
cooperation to help us identify and remove lead service lines for
the health, safety and peace of mind of our customers.”
On the webpage, customers can click on the map and enter their
address in the “Search by Address” field. The map will zoom in on
the address, where the user can click the circular symbol and see
the material of the service line on both the utility and customer
side, as it is known to the company. If the customer-owned side is
shown as unknown, customers are encouraged to help identify it and
report that information to the company using the self-reporting
survey link provided in the pop-up window. The company also
developed a short video showing how to use the map.
In addition to the map, customers will also find the following
on the webpage:
- The company’s approach to replacing lead service lines,
including a short video
- Frequently asked questions related to lead and the company’s
lead service line replacement program
- A quick guide to help customers determine the material of their
service line material
- Additional resources about lead in drinking water Information
about how to assess and reduce potential lead exposure
Last year, Pennsylvania American Water replaced 855 lead service
lines and expects to replace double this number in 2024. The goal
of the program is to replace all lead service lines over time.
About American Water
About American Water American Water (NYSE: AWK) is the largest
regulated water and wastewater utility company in the United
States. With a history dating back to 1886, We Keep Life Flowing®
by providing safe, clean, reliable and affordable drinking water
and wastewater services to more than 14 million people with
regulated operations in 14 states and on 18 military installations.
American Water’s 6,500 talented professionals leverage their
significant expertise and the company’s national size and scale to
achieve excellent outcomes for the benefit of customers, employees,
investors and other stakeholders.
For more information, visit amwater.com and join American Water
on LinkedIn, Facebook, X and Instagram.
About Pennsylvania American Water
Pennsylvania American Water, a subsidiary of American Water, is
the largest regulated water utility in the state, providing
high-quality and reliable water and wastewater services to
approximately 2.3 million people.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240429303176/en/
Media Contact: Laura Martin Sr. Director, Government
& External Affairs C: 304-932-7158 E:
laura.martin@amwater.com
American Water Works (NYSE:AWK)
Historical Stock Chart
From Jun 2024 to Jul 2024
American Water Works (NYSE:AWK)
Historical Stock Chart
From Jul 2023 to Jul 2024