Who's Talking Now? Everyone! Cingular Customers Talk 500,000,000,000 Minutes in One Year
December 28 2006 - 10:01AM
PR Newswire (US)
ATLANTA, Dec. 28 /PRNewswire/ -- Throughout this year, when
Cingular customers talked, people listened, and talked, and
listened, back and forth, on and on and on and on. They talked so
much that, for the first time, Cingular today said it expects to
carry more than 500 billion minutes-of-use (MOU) on its network
this year. That's a lot of gabbing. But why so much chatter?
Cingular believes the more than $13 billion dollar network
investment it made over the past two years to enhance the quality
and coverage of its Allover Network is the cause of all the talk by
its customers. The network investment gave customers access to more
than 45,000 cell sites, resulting in a substantial reduction in
dropped and blocked calls as well as improved voice quality. "It's
common-sense business. If you give customers a quality product,
they'll use it more often," said Ed Reynolds, president of network
services for Cingular. "The investment we made is really paying off
for us and our customers. People have noticed the difference and
are taking full advantage of our services." Cingular, which offers
the fewest dropped calls of any carrier, said people are using its
wireless service for longer periods -- an average of 755 minutes a
month, as reported at the end of last quarter. Over the course of
the network enhancements, the average length of a wireless call on
the Allover Network has increased as much as 15 percent in some
markets. Along with people talking more, there are more people
talking. Since the network enhancements began in early 2005,
Cingular increased its customer base by nearly 20 percent through
the end of October 2006. Additionally, due to the enhanced quality
of service experienced by customers, churn also decreased by nearly
20 percent over the same period. In the past, Cingular announced
the busiest calling day of the year, which historically had been
Halloween. But today, with all the additional customers and
increased talking, the busiest day of the year changes almost
weekly as customers increasingly use and rely on their wireless
phones more and more. And while chatter is the main subject matter,
data is no pitter-patter. The network enhancements also provide
customers with an exceptional data experience -- whether using a
laptop to receive broadband wireless connections to corporate and
personal e-mail, surfing the Internet, downloading mobile games, or
watching some of their favorite clips on Cingular Video. The
consistent, fast and reliable network connections, coupled with
easy-to-use applications, have driven demand for data services,
increasing the average spending by customers more than 45 percent
(3Q/05 vs. 3Q/06). The company expects customers to increasingly
use data services, especially on its 3G network, which is available
in most major markets around the country. Add a cool device and
it's twice as nice. Cingular's quality of service is further
enhanced by a wide range of devices that help customers take full
advantage of the company's wireless offers. Exclusive devices such
as the Samsung Blackjack and Sync, LG CU500, Cingular 8525, Sierra
Wireless 875 PC modem card and others, allow customers to stay
connected almost anywhere in the United States or when traveling to
190 countries around the world. "The network is the foundation of
our business, now and in the future," said Reynolds. "Our focus and
investment will continue to be on providing the best possible
wireless experience for our customers." Other things* you could
possibly do in 500 billion minutes: - Listen to the live version of
Led Zeppelin's "Stairway to Heaven" 45 billion times - Watch nine
seasons of Seinfeld without commercials more than 132 million times
- Make about 57 thousand trips to the moon and back - Attend 2.8
billion baseball games - Drive round-trip from New York to Los
Angeles 92 million times - Sleep for 950 million consecutive years
- Have a truly unlimited wireless calling plan! *Estimates based on
available information, and uh, best guesses. About Cingular
Wireless Cingular Wireless is the largest wireless carrier in the
United States, serving 58.7 million customers. Cingular, a joint
venture of AT&T Inc. (NYSE:T) and BellSouth Corporation
(NYSE:BLS), has the largest digital voice and data network in the
nation -- the ALLOVER(TM) network -- and the largest
mobile-to-mobile community of any national wireless carrier.
Cingular is a leader in third generation wireless technology. Its
3G network is the first widely available service in the world to
use HSDPA (High Speed Downlink Packet Access) technology. Cingular
is the only U.S. wireless carrier to offer Rollover(r), the
wireless plan that lets customers keep their unused monthly
minutes. Details of the company are available at
http://www.cingular.com/. Get Cingular Wireless press releases
emailed to you automatically. Sign up at
http://cingular.mediaroom.com/. DATASOURCE: Cingular Wireless
CONTACT: Ritch Blasi of Cingular Wireless, +1-973-637-9449, or
wireless, +1-908-612-1760, or Web site: http://www.cingular.com/
http://cingular.mediaroom.com/
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