Aspire Leaderboard placements highlight
Broadridge's strength in driving strategic communications
experience and direction for customers globally
NEW
YORK, Sept. 17, 2024 /PRNewswire/ -- Broadridge
Financial Solutions, Inc. (NYSE: BR), a global Fintech leader,
today announced it has been recognized, for the third year in a
row, as a leading strategic communications and customer experience
services provider in the 2024 Customer Communications Management
(CCM) to Customer Experience Management (CXM) Aspire
Leaderboard™.
In the Financial Services category, Broadridge was recognized as
the overall leader for Service Providers in Communications
Experience Platform (view here) and as the highest leader on the
Strategic Direction for Service Providers in CCM-CXM Communications
Outsourcing (view here)."
"Broadridge is showing its dedication to innovation in Customer
Communications," noted Kaspar Roos,
CEO & Founder of Aspire CCS. "The company's Wealth InFocus
solution, built on the Broadridge Communications Cloud, takes an
investor-focused approach that brings together account information
and regulatory communications. This strategy, along with
omni-channel delivery and advisor connectivity, improves the
investor experience and distinguishes Broadridge in the
industry."
"Our focus at Broadridge is on providing our clients with the
capabilities to deliver a more impactful and efficient customer
experience through digital transformation and we've married
best-in-class digital engagement with low-cost distribution
capabilities to create a superior omnichannel client suite of
services," said Christoph Stehmann,
President of Broadridge Customer Communications. "I'm thrilled we
have been recognized by Aspire's Leaderboard for our commitment to
digital innovation and client experience for the third consecutive
year."
The Aspire Leaderboard's assessment of the CCM-CXM industry for
software, services, and solutions, offer businesses objective
insight on product capabilities, solution strengths and strategic
direction. Companies leverage the in-depth analysis to match their
unique communications needs with providers that have demonstrated
excellence.
Aspire's analysis specifically recognizes Broadridge for its
leadership position in customer communications. As a trusted and
transformative technology partner in the financial services sector,
Broadridge developed Wealth InFocus, an omni-channel communications
experience that drives investors to take action by consolidating,
aggregating, and presenting their most important information across
various account and regulatory communications, including
statements, confirms, proxies and prospectuses. Through Wealth
InFocus, investors can quickly and securely contact an advisor,
view key account information, gain insights, and review action
items and events across channels, including email, text,
microsites, and print.
Aspire Disclaimer
The Aspire Leaderboard™ is copyrighted by Aspire Customer
Communications Services Ltd. and is based on the findings and
opinions of Aspire's consultancy organization. Aspire does not
endorse any vendor, service provider, product or service included
in the Aspire Leaderboard. For tailored RFP support please contact
the Aspire team here: https://www.aspireccs.com/contact-us/
About Aspire
Aspire Customer Communications Services is a boutique consulting
firm specializing in the Customer Communications Management (CCM),
Customer Experience Management (CXM) and Customer Journey
Management (CJM) industries. Through deep market expertise and
global insights, Aspire works with enterprises; software, services
and solution providers, and business advisories and private equity
firms, to help them achieve their CCM goals. Find more information
about how Aspire is helping organizations navigate the complexities
of the customer communications world at
http://www.aspireccs.com.
About
Broadridge
Broadridge Financial Solutions (NYSE: BR), is a global
technology leader with the trusted expertise and transformative
technology to help clients and the financial services industry
operate, innovate, and grow. We power investing, governance, and
communications for our clients – driving operational resiliency,
elevating business performance, and transforming investor
experiences.
Our technology and operations platforms underpin the daily
trading of more than $10 trillion of
equities, fixed income and other securities globally. A certified
Great Place to Work®, Broadridge is part of the S&P 500® Index,
employing over 14,000 associates in 21 countries. For more
information about us, please visit www.broadridge.com.
Broadridge Contacts:
Investors:
Edings Thibault
Head of Investor Relations, Broadridge
broadridgeir@broadridge.com
Media:
Gregg
Rosenberg
Global Head of Corporate Communications
Gregg.Rosenberg@broadridge.com
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SOURCE Broadridge Financial Solutions, Inc.
