Elephant Insurance Extends Relationship with CCC to Streamline, Improve Policyholder Experiences
July 07 2022 - 8:00AM
Business Wire
Carrier to leverage CCC’s proven AI and mobile
solutions to create a digital-first total loss claims
experience
CCC Intelligent Solutions (CCC), the SaaS platform powering the
P&C insurance economy, today announced Elephant Insurance will
extend its use of CCC technology to include its AI-powered, digital
claims solutions. Specifically, Elephant will leverage CCC’s
technology to help digitize and further transform total loss
resolution, advancing the insurer’s ability to deliver
straight-through processing across the claims experience.
“Today’s drivers expect a seamless digital process when it comes
to everything, including insurance and claims processing,” said
Rhys Pearce, Head of Claims at Elephant Insurance. “Policyholders
value efficiency and transparency, and that’s exactly what we’ll
deliver with help from CCC. With CCC's suite of tools, we will be
able to engage with our customers earlier in the process and strive
to further reduce the time it takes to settle their total loss
claim.”
Total losses have been increasing in recent years driven by a
confluence of factors including surging new and used vehicle
prices, growing complexity of the cars themselves, and supply chain
disruptions driving up the cost of replacement parts.
With CCC’s suite of smart digital solutions, insurers can
proactively engage policyholders following a probable total loss
and guide them in capturing important information. Leveraging
photos of vehicle damage, AI, and the CCC Cloud insurers can more
quickly make decisions and digitize connections and information
sharing with participating auto lenders to achieve faster
resolution.
“Elephant Insurance has been a long-time customer and we’re
excited to support their digital transformation objectives,” said
Scott Janik, Senior Vice President, Insurance Services Group at
CCC. “We know how challenging the claims process can be for both
policyholders and insurers, especially in the event of a total
loss. Implementing our solutions will enable Elephant to not only
improve the overall experience for their customers but also
significantly decrease cycle time.”
Learn more about CCC's digital total loss solutions.
About Elephant Insurance
Elephant Insurance is a customer-centric auto insurance carrier
headquartered in Richmond, VA. Elephant provides auto insurance
policies to consumers in Georgia, Illinois, Indiana, Maryland,
Ohio, Tennessee, Texas, and Virginia. Elephant is a wholly owned
subsidiary of Admiral Group, plc., a FTSE 100 company and one of
the U.K.’s leading insurers with a presence in eight countries and
millions of customers worldwide. Elephant is certified as a Great
Place to Work®. To learn more, visit elephant.com.
About CCC
CCC Intelligent Solutions Inc. (CCC), a subsidiary of CCC
Intelligent Solutions Holdings Inc. (NYSE: CCCS), is a leading SaaS
platform for the multi-trillion-dollar P&C insurance economy
powering operations for insurers, repairers, automakers, part
suppliers, lenders, and more. CCC cloud technology connects more
than 30,000 businesses digitizing mission-critical workflows,
commerce, and customer experiences. A trusted leader in AI, IoT,
customer experience, network and workflow management, CCC delivers
innovations that keep people’s lives moving forward when it matters
most. Learn more about CCC at www.cccis.com.
Special Note Regarding Forward-Looking Statements
This press release contains forward-looking statements that are
based on beliefs and assumptions and on information currently
available. In some cases, you can identify forward-looking
statements by the following words: “may,” “will,” “could,” “would,”
“should,” “expect,” “intend,” “plan,” “anticipate,” “believe,”
“estimate,” “predict,” “project,” “potential,” “continue,”
“ongoing” or the negative of these terms or other comparable
terminology, although not all forward-looking statements contain
these words. These statements involve risks, uncertainties and
other factors that may cause actual results, levels of activity,
performance or achievements to be materially different from the
information expressed or implied by these forward-looking
statements. Forward-looking statements in this press release
include, but are not limited to, statements regarding future use
and performance of CCC’s digital and AI solutions. Such differences
may be material. We cannot assure you that the forward-looking
statements in this press release will prove to be accurate. These
forward-looking statements are subject to a number of risks and
uncertainties, including, among others, competition, including
technological advances and new products marketed by competitors;
changes to applicable laws and regulations and other risks and
uncertainties, including those included under the header “Risk
Factors” in most recently filed Form 10-K by CCC with the
Securities and Exchange Commission (“SEC”) on March 1, 2022, which
can be obtained, without charge, at the SEC’s website
(www.sec.gov). The forward-looking statements in this press release
represent our views as of the date of this press release. We
anticipate that subsequent events and developments will cause our
views to change. However, while we may elect to update these
forward-looking statements at some point in the future, we have no
current intention of doing so except to the extent required by
applicable law. You should, therefore, not rely on these
forward-looking statements as representing our views as of any date
subsequent to the date of this press release.
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Michelle Hellyar mhellyar@cccis.com | 773.791.3675
CCC Intelligent Solutions (NYSE:CCCS)
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