Health Net Assisting Members During State of
Emergency
SACRAMENTO, Calif., July 4, 2024
/PRNewswire/ -- In response to Gov. Gavin Newsom's declared state of emergency in
Butte County, Health Net, one of
California's most experienced
managed care health plans and company of Centene Corporation, is
providing special assistance to assist members affected by the
Thompson Fire. Health Net is committed to ensuring its members have
uninterrupted access to essential prescription medications,
critical Health Net information and healthcare services.
Help with Coping
Health Net members have access to
Managed Health Network (MHN) for coping support including
referrals to mental health counselors, local services and phone
consultations. These services support members coping with grief,
stress or trauma related to the Thompson Fire. MHN operates its
hotline 24 hours a day, seven days a week at 1-800-675-6110 (TTY:
711).
Video Medical Appointments
If members cannot reach
their primary care provider during a declared State of Emergency,
Health Net provides access to telehealth services at no cost. To
make an appointment, members can refer to their Health Net ID card
for more information on accessing telehealth services. Members can
also find this information by registering with and logging on
to HealthNet.com.
Information for Healthcare Providers
Doctors and nurse
practitioners can call Health Net at 1-800-641-7761 for help
with:
- Emergency prescription refill guidelines.
- Escalating approvals to reduce approval turnaround times.
- Approval for out-of-network treatments when in-network
resources are unavailable.
Other Important Information
Depending on how long the
members need additional assistance, Health Net may take additional
steps to ensure its members have access to necessary healthcare
services.
About Health Net
Founded in California more than 45 years ago, Health Net,
a wholly owned subsidiary of Centene Corporation, believes that
every person deserves a safety net for their health, regardless of
age, income, employment status or current state of health. Today,
we provide health plans for individuals, families, businesses of
every size and people who qualify for Medi-Cal or Medicare. With
more than 90,000 of our network providers, Health Net serves more
than three million members across the state. We also offer access
to substance abuse programs, behavioral health services, employee
assistance programs and managed healthcare products related to
prescription drugs. We make these health plans and services
available through Health Net, LLC and its subsidiaries: Health Net
of California, Inc., Health Net
Life Insurance Company and Health Net Community Solutions, Inc.
These entities are wholly owned subsidiaries of Centene Corporation
(NYSE: CNC), a leading healthcare enterprise committed to
transforming the health of the communities we serve, one person at
a time. Health Net and Centene employ more than 5,700 people in
California who work at one of five
regional Talent Hub offices. For more information, visit
www.HealthNet.com.
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SOURCE Health Net