DALLAS, Dec. 2, 2015 /PRNewswire/ -- To deliver a
next-generation experience for homebuyers and homeowners, Capital
One Home Loans has launched a completely reimagined, personal and
digital home loans experience. Available in select markets, this
new process allows customers to pre-qualify for a home loan in
minutes from any device, apply for a mortgage or a home equity loan
online, upload documents and digitally track progress from
application to closing. It also includes great rates and
personalized service from a dedicated loan officer when a customer
needs it.
According to a recent survey conducted online by Capital One, 82
percent of Dallas-Fort Worth (DFW)
homeowners are likely to consider using a financial provider that
offers a digital home loan experience. And now, Capital One Home
Loans is putting the power in people's hands. Customers can make
adjustments to compare their financing options in real time -
including calculating an estimated monthly payment and annual
percentage rate - all while receiving personal service from a
dedicated loan officer every step of the way.
The DFW housing market is thriving. In fact, according to the
same survey, 43 percent of DFW homeowners are willing to get into a
"bidding war" to buy the home they really want. However, nearly
seven in ten (68 percent) homeowners admit to facing obstacles in
obtaining a loan. When asked to identify these specific challenges,
33 percent of respondents cited the amount of paperwork needed and
29 percent indicated not knowing exactly where they stood in the
application process.
"When you consider these obstacles, it becomes evident that
customers are looking for a sophisticated digital home loans
offering supported by great customer service," said Ravi Raghu, Senior Vice President, Capital One
Home Loans. "Whether they're purchasing, refinancing or remodeling
their home, we are committed to making the loan process easier and
more efficient for our customers. Our new take on home loans
empowers homeowners and homebuyers to take charge with the support
they need on their own terms."
To celebrate the launch of this experience in DFW, Capital One
Home Loans is partnering with television stars and home buying and
design experts, Jillian Harris and
Todd Talbot, for an Open House event
at the Stonebriar Centre in Frisco
on December 12 from 1:00 p.m. to 4:00 p.m. At the event, Harris and
Talbot will share do-it-yourself tips and tricks for simplifying
the entire home buying and remodeling process. Event attendees will
have the opportunity to meet the home experts, tour a replica
house, get autographs and pictures, and learn more about the new
digital and personal Capital One Home Loans offering. For more
event information, visit SmartHomeLoans.com.
If you're interested in learning more about Capital One Home
Loans and how they can help you get a home, refinance your
mortgage, or use your home's equity to renovate, visit
CapitalOneSmartHomeLoans.com or call 888-462-HOME (4663).
Survey Methodology
The Capital One Home Loans DFW
Survey was conducted by Wakefield Research
(www.wakefieldresearch.com) among 500 homeowners ages 18+ in the
Dallas-Fort Worth DMA, between October 30 and November 6, 2015 using an email invitation and an
online survey.
Results of any sample are subject to sampling variation. The
magnitude of the variation is measurable and is affected by the
number of interviews and the level of the percentages expressing
the results. For the interviews conducted in this particular study,
the chances are 95 in 100 that a survey result does not vary, plus
or minus, by more than 4.4 percentage points from the result that
would be obtained if interviews had been conducted with all persons
in the universe represented by the sample.
About Capital One
Capital One Financial Corporation (www.capitalone.com) is a
financial holding company whose subsidiaries, which include Capital
One, N.A., and Capital One Bank (USA), N.A., had $212.9
billion in deposits and $313.7
billion in total assets as of September 30, 2015. Headquartered in McLean, Virginia, Capital One offers a broad
spectrum of financial products and services to consumers, small
businesses and commercial clients through a variety of channels.
Capital One, N.A. has branches located primarily in New York, New
Jersey, Texas, Louisiana, Maryland, Virginia and the District of Columbia. A Fortune 500 company,
Capital One trades on the New York Stock Exchange under the symbol
"COF" and is included in the S&P 100 index.
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SOURCE Capital One Financial Corporation