MCLEAN, Va., July 31, 2018 /PRNewswire/ -- For the second
year in a row, Capital One asked full-time professionals their
thoughts on workplace design and environment as it relates to their
productivity, innovation, and collaboration with colleagues. The
results of the 2018 Work Environment Survey found that the 3,500
respondents across the country value flexibility and design,
particularly when evaluating whether to stay at their current job
or considering a new employment opportunity.
- Flexibility is crucial: Professionals increasingly want
to work at companies that accommodate a variety of work styles with
flexible design, workspaces and hours. In fact, 85% of office
professionals surveyed believe flexible workplace design is
important and 83% said they have their best ideas when working in
flexible space options. Flexible schedules also prove to be crucial
to talent attraction and retention – 73% of workers say a flexible
schedule is in their top two reasons to stay with a company, and
flexible hours was the number one thing workers cited when asked
what they expect from their next employer (58%).
- Tech expectations: Employee expectations are high across
the board, and technology is no exception. A majority of
professionals (85%) across the country say it's important that
their next employer be an early adopter of technology, quick to
invest in and implement new tech.
- Office design drives innovation: For the second year in
a row, the majority of office professionals believe companies can't
encourage innovation unless their workplace environment is
innovative (79%). Those at the executive level feel even more
strongly about this, with 87% agreeing office design is key to
encouraging innovation.
"Professionals today have high expectations for their experience
in the workplace and what their employer provides for them," said
Stefanie Spurlin, Vice President,
Workplace Solutions at Capital One. "The results of the 2018 Work
Environment Survey clearly demonstrate the importance of design and
flexibility to professionals across the country. By providing
dynamic spaces to accommodate all kinds of work styles, companies
can help facilitate the kind of collaboration and innovation that
empowers employees to create breakthrough products and solutions
for their customers."
- Design elements in vogue: The most desired design
elements for workspaces include: natural light (57%), easily
reconfigurable furniture and spaces (37%), artwork and creative
imagery (30%), collaborative spaces (30%), and a tie (25%) for bold
colors and spaces for rest and relaxation.
- Options impact productivity: Offering different kinds of
workspaces for employees is crucial, as 80% of respondents say they
are more productive when they move to a different room or
environment while working.
- Location meets its match: When considering a new job, 2
out of 3 (66%) full-time professionals believe that workplace
design and environment is equally important or more important than
office location. Executive level employees feel even more strongly
about this, with more than 3 out of 4 (76%) saying workplace design
is as, or more, important than location.
- Craving health & wellness benefits: Most office
professionals said their company doesn't currently offer mother's
nursing room (82%); environmentally friendly programs (77%); quiet,
reflective spaces (72%); or onsite health center/wellness programs
(71%). When asked to prioritize a single onsite benefit, the top
responses were healthy food and beverage options (39%); onsite
health center/wellness programs (33%); relaxation/social areas
(32%); and quiet, reflective space (29%).
Year-over-year data from 2017 and 2018 reflects a sample size of
2,500 full-time professionals from five major markets across the
country (500 each from Chicago,
Dallas, New York City, San
Francisco, and Washington,
D.C.). Aggregated responses showed consistency:
- Flexibility: Flexible hours is still the top priority
for professionals across these five markets, with 64% in 2017 and
65% in 2018 expecting it from the next company they work for.
Responses indicated an increase in the importance of flexible
workplace design, with 88% finding it important in 2018, up three
percent from 85% in 2017. In 2018, 84% of professionals from the
five markets surveyed said that they had their best ideas when they
are able to use flexible workspace options, up two points from 2017
at 82%.
- Preferred design elements: The top four choices in both
years were natural light; easily reconfigurable furniture and
spaces; artwork and creative imagery; and collaborative spaces (the
same top four at the 2018 national data).
- Prioritizing wellbeing: When asked which benefits
professionals would most like to have at their company if it meant
forgoing the rest, the top four responses were onsite healthy food
and beverage options; relaxation/social areas; onsite health
center/wellness programs; and quiet, reflective space (the same top
four at the 2018 national data).
To view and download images of Capital One's workspaces, please
click here. For infographics with the 2018 Capital One Work
Environment Survey results, please click here.
Survey Methodology
The Capital One Work Environment
Survey was conducted by Wakefield Research
(www.wakefieldresearch.com) among 3,500 adults, 18 and over, in the
U.S., including 1,000 office professionals employed full-time in
the U.S., and 500 office professionals employed full time in each
of the following DMAs: Chicago,
Dallas, New York City, San
Francisco and Washington,
D.C., between April 19 and May 2,
2018 using an email invitation and an online survey. Data
from 2018 reflects the full 3,500 sample size, and year-over-year
data is limited to the 2,500 respondents (total of the 500 from
each market) that was the same sample set for the 2017 survey, for
accuracy and data integrity.
Results of any sample are subject to sampling variation. The
magnitude of the variation is measurable and is affected by the
number of interviews and the level of the percentages expressing
the results. For the interviews conducted in this particular study,
the chances are 95 in 100 that a survey result does not vary, plus
or minus, by more than 3.1 percentage points for the national
sample and 4.4 percentage points for each of the DMAs from the
result that would be obtained if interviews had been conducted with
all persons in the universe represented by the sample.
About Capital One
Capital One Financial
Corporation (www.capitalone.com) is a financial holding
company whose subsidiaries, which include Capital One, N.A.,
and Capital One Bank (USA),
N.A., had $248.2 billion in deposits and $364.0
billion in total assets as of June 30, 2018.
Headquartered in McLean, Virginia, Capital
One offers a broad spectrum of financial products and services
to consumers, small businesses and commercial clients through a
variety of channels. Capital One, N.A. has branches
located primarily in New
York, Louisiana, Texas, Maryland, Virginia, New
Jersey and the District of Columbia. A Fortune 500 company, Capital
One trades on the New York Stock Exchange under the
symbol "COF" and is included in the S&P 100
index.
Visit the Capital One newsroom for more Capital
One news.
@capitalone | @capitalonetech | @capitalonejobs
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SOURCE Capital One