By being the first to adopt transaction middleware, the
credit union is helping members do more at ATMs and providing
modern, secure transaction options.
OGDEN,
Utah and NORTH CANTON, Ohio , Oct. 10,
2024 /PRNewswire/ -- America First
Credit Union has partnered with technology leader Diebold Nixdorf
(NYSE: DBD) to modernize and improve its payment transactions and
ATM offerings — including being the first credit union to implement
next-generation cloud-native technology that powers enhanced member
experiences. This is a part of the credit union's long-term
strategy to further modernize and future-proof how members interact
with their money.
Chad Lynch, director, ATM
Technology and Card Services at America First Credit Union,
said: "By updating our legacy switch systems with these
advanced solutions, we can quickly roll out new processes and stay
flexible as member needs change. This is ultimately about being
able to deliver innovative products and services to our members
while reducing costs and introducing new efficiencies."
The credit union worked with Diebold Nixdorf to implement:
- Vynamic® Transaction Middleware to replace
their legacy switch systems, which will help the credit union offer
faster and more customizable transactions, as well as the ability
to update existing services quickly in the future. This will also
include features like text and email receipts, personalization
settings, card tap authentication, cardless services, higher
transaction limits, and more. America First Credit Union is the
first credit union to implement this technology.
- Diebold Nixdorf ATMs, including the DN Series®,
offer real-time video support, cash recycling, and improved
security, providing members with a more robust transaction
experience. Members can use these machines to handle nearly all
credit union services without leaving their car at locations like
the new Provo Branch. The
implementation of these machines and middleware allows for new
experiences, like being able to talk with a credit union employee
on demand.
Joe Myers, executive vice
president of Global Banking at Diebold Nixdorf, said: "As a
full-service provider, we're helping America First Credit Union
enhance its ability to deliver great tech — from quickly deploying
new features to richer security — all to provide a better member
experience. This type of multi-faceted approach to both software
and hardware helps credit unions stay adaptable and ahead of member
needs."
About America First Credit Union
Now in its 85th year,
America First Credit Union has grown from a single branch serving
military personnel and federal employees into one of the strongest
and most progressive credit unions in the country. The credit union
is the largest in Utah, and has
115 locations across Arizona,
Idaho, Nevada, New
Mexico and Utah. It is also
the fifth largest credit union in America with more than 1.4
million members, and the seventh largest in assets with more than
$20 billion. America First Credit
Union is a member-owned, not-for-profit cooperative financial
institution dedicated to building communities and helping members
do more with their money. Learn more at americafirst.com.
About Diebold Nixdorf
Diebold Nixdorf, Incorporated
(NYSE: DBD) automates, digitizes and transforms the way people bank
and shop. As a partner to the majority of the world's top 100
financial institutions and top 25 global retailers, our integrated
solutions connect digital and physical channels conveniently,
securely and efficiently for millions of consumers each day. The
company has a presence in more than 100 countries with
approximately 21,000 employees worldwide.
Visit www.DieboldNixdorf.com for more information.
X: @DieboldNixdorf
LinkedIn: www.linkedin.com/company/diebold
Facebook: www.facebook.com/DieboldNixdorf
YouTube: www.youtube.com/dieboldnixdorf
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SOURCE Diebold Nixdorf, Incorporated
