Goto AZ Planning Automates Home Delivery Service in Japan With Cloud-Based Descartes/CTC Solution
September 11 2013 - 6:45AM
Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader
in uniting logistics-intensive businesses in commerce, announced
that Goto AZ Planning, a leading home care rental company in Japan,
has automated its home delivery operations with a combined
cloud-based solution from Descartes and ITOCHU Techno-Solutions
Corporation (CTC), a Descartes 'United by Design' partner.
The cloud-based home delivery solution, called Supply Chain
Network Controller, includes Descartes' Reservations, Route Planner
and Mobile applications. It allows Japanese retailers to quickly
deploy a comprehensive home delivery solution that starts with
real-time delivery appointment scheduling during the customer
ordering process and finishes with Android-based mobile
proof-of-delivery at customer receipt. Currently, Goto AZ is using
Descartes' Reservations and Route Planner solutions as part of its
overall delivery system.
"At Goto AZ Planning, we aim to provide our customers with what
is needed such as the information, the service and the products
when they are needed," said Sae Hamaguchi, Senior Director of
System Planning at Goto AZ. "Our delivery system's innovation
allows us to clearly know the status of each resource and share the
planning information between the sales drivers at the customers'
sites and the operators at the call center. And that can
drastically reduce the workload of the people who are in charge of
the route planning and dispatching."
"We've worked with Descartes to deliver a cloud-based solution
for the Japanese market that provides differentiated customer
service," said Shun Ando, General Manager, SaaS division of CTC.
"Because of our prepackaged approach and the solution's
comprehensive functionality and cloud infrastructure, customers are
able to quickly adopt the superior home delivery capabilities and
cost reduction benefits."
"Our alliance with CTC extends Descartes' advanced home delivery
solution to include Japanese retail market requirements, such as
prebuilt consumer delivery appointment scheduling screens that can
be embedded directly in the customer's website or point-of-sale
systems," said Chris Varney, Vice President Global Alliances &
Channels. "We're pleased that the combination of our unique home
delivery technology and CTC's cloud-based service is delivering
significant value to customers like Goto AZ Planning."
About Goto AZ Planning
Goto AZ Planning was established in 1991. The company operates
retail stores in western Japan and provides delivery of the home
care products, bedding and water dispensers direct to homes and
facilities for the elderly. Its aim is to support the family member
to have a more comfortable life by caring for the elderly. More
information on Goto AZ Planning is available at
www.goto-az.co.jp.
About CTC
Established in 1972, ITOCHU Techno-Solutions Corporation (CTC)
provides advanced IT solutions to enhance enterprise network
systems, and offers various outsourcing services, such as
operations by its own data centers. CTC supports such market
segments as telecommunications, broadcasting, finance, retail,
distribution, manufacturing, education, government, medicine,
pharmaceutical, chemicals and apparel. CTC has formed partnerships
with hundreds of leading IT companies from all over the world.
These partnerships range from those with global multinational IT
companies to those with highly focused venture businesses. Around
7,000 people work for CTC throughout Japan, and our service edge
lies in offering one-stop 7 x 24 support in approximately 100
service centers.
About Descartes
Descartes (TSX:DSG) (Nasdaq:DSGX) is the global leader in
providing on-demand, software-as-a-service solutions focused on
improving the productivity, performance and security of
logistics-intensive businesses. Descartes has over 147,000 parties
using its cloud based services. Customers use our modular,
software-as-a-service solutions to route, schedule, track and
measure delivery resources; plan, allocate and execute shipments;
rate, audit and pay transportation invoices; file customs and
security documents for imports and exports; and complete numerous
other logistics processes by participating in the world's largest,
collaborative multi-modal logistics community. Our headquarters are
in Waterloo, Ontario, Canada and we have offices and partners
around the world. Learn more at www.descartes.com.
This release contains forward-looking information within the
meaning of applicable securities laws ("forward-looking
statements") that relate to Descartes' solution offering and
potential benefits derived therefrom; and other matters. Such
forward-looking statements involve known and unknown risks,
uncertainties, assumptions and other factors that may cause the
actual results, performance or achievements to differ materially
from the anticipated results, performance or achievements or
developments expressed or implied by such forward-looking
statements. Such factors include, but are not limited to, the
factors and assumptions discussed in the section entitled, "Certain
Factors That May Affect Future Results" in documents filed with the
Securities and Exchange Commission, the Ontario Securities
Commission and other securities commissions across Canada. Readers
are cautioned not to place undue reliance upon any such
forward-looking statements, which speak only as of the date made.
We do not undertake or accept any obligation or undertaking to
release publicly any updates or revisions to any forward-looking
statements to reflect any change in our expectations or any change
in events, conditions or circumstances on which any such statement
is based.
CONTACT: Media Contact
Mavi Silveira
+1(800) 419-8495 ext. 202416
msilveira@descartes.com
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