JVCKENWOOD Enhances Customer Service and Reduces Costs With Descartes' Cloud-Based Messaging Gateway & Archiving Services
October 07 2013 - 6:45AM
Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader
in uniting logistics-intensive businesses in commerce, announced
that JVCKENWOOD Corporation, a leading global supplier of car,
home, mobile and entertainment electronics, has enhanced its
customer service and reduced its costs by using Descartes'
cloud-based Messaging Gateway & Archiving service.
"The recent upgrade of our ERP system also required that we
reconfigure and update all our messaging connections. Rather than
take this on as a time consuming in-house responsibility, we
decided to outsource to a specialized provider," said Jeroen Buis
of the Application Management Team at JVCKENWOOD. "Descartes was
the right choice because of its ability to meet our complex
requirements with proven solutions that saved us time and
significantly reduced our costs. Another key benefit is that we're
now more flexible and responsive to connection requests and changes
from our customers and trading partners," said Hans Bos, also of
the Application Management Team at JVCKENWOOD.
Descartes' cloud-based Messaging & Archiving Services help
customers quickly connect and collaborate by leveraging existing
connections on Descartes' Global Logistics Network with thousands
of trading partners, including retailers, manufacturers, ports,
logistics service providers, carriers, and government regulatory
agencies across the globe. Descartes also offers complementary
applications that provide value-added functionality such as
webforms, data synchronization and archiving to extend customers'
ability to improve and better manage data capture, validation,
transformation and delivery, according to regional and/or global
operational requirements.
"For leading companies, like JVCKENWOOD, communicating
electronically with customers not only contributes to more
streamlined operations by reducing manual process and inaccuracies,
but it also helps them to be more agile," said Fred van der Heide,
Vice President of Product Strategy at Descartes. "Outsourcing this
process makes it possible to communicate with large and small
companies alike in the way customers prefer. We're pleased to
support JVCKENWOOD in reducing complexity and look forward to
continuing to help them grow and better collaborate with their
customers and trading partners."
About JVC Kenwood
JVCKENWOOD is a global manufacturer specializing in electronics
and entertainment products. It was reborn in October 2011 through
the merger of Victor Company of Japan, Limited (JVC) and Kenwood
Corporation (Kenwood) three years after management integration.
JVCKENWOOD operates four business segments, Car Electronics,
Professional Systems, Home & Mobile Electronics, and
Entertainment with image, sound, and radio technologies, as well as
audio and visual software. JVCKENWOOD creates excitement and peace
of mind, while aiming to achieve profitable growth and become a
business group that is widely trusted by
society.
About Descartes
Descartes (TSX:DSG) (Nasdaq:DSGX) is the global leader in
providing on-demand, software-as-a-service solutions focused on
improving the productivity, performance and security of
logistics-intensive businesses. Descartes has over 147,000 parties
using its cloud based services. Customers use our modular,
software-as-a-service solutions to route, schedule, track and
measure delivery resources; plan, allocate and execute shipments;
rate, audit and pay transportation invoices; file customs and
security documents for imports and exports; and complete numerous
other logistics processes by participating in the world's largest,
collaborative multi-modal logistics community. Our headquarters are
in Waterloo, Ontario, Canada and we have offices and partners
around the world. Learn more at www.descartes.com.
This release contains forward-looking information within the
meaning of applicable securities laws ("forward-looking
statements") that relate to Descartes' solution offering and
potential benefits derived therefrom; and other matters. Such
forward-looking statements involve known and unknown risks,
uncertainties, assumptions and other factors that may cause the
actual results, performance or achievements to differ materially
from the anticipated results, performance or achievements or
developments expressed or implied by such forward-looking
statements. Such factors include, but are not limited to, the
factors and assumptions discussed in the section entitled, "Certain
Factors That May Affect Future Results" in documents filed with the
Securities and Exchange Commission, the Ontario Securities
Commission and other securities commissions across Canada. Readers
are cautioned not to place undue reliance upon any such
forward-looking statements, which speak only as of the date made.
We do not undertake or accept any obligation or undertaking to
release publicly any updates or revisions to any forward-looking
statements to reflect any change in our expectations or any change
in events, conditions or circumstances on which any such statement
is based.
CONTACT: Media Contact Global
Mavi Silveira
+1(800) 419-8495 ext. 202416
msilveira@descartes.com
Media Contact EMEA
Renate Kok
+31 (0)33 460 6273
rkok@descartes.com
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