PNE Corporation Improves Performance and Customer Service with Descartes Route Planner(TM) On-demand
March 09 2015 - 6:45AM
Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader
in uniting logistics-intensive businesses in commerce, announced
that PNE Corporation, Canada's leading propane distributor, has
improved customer service and achieved significant performance
efficiencies while supporting rapid growth through centralization
of delivery operations with Descartes Route Planner™ On-demand.
"Due to the rapid growth of our propane exchange program, we
needed a more centralized, systematic method to provide customers
with timely, reliable information about delivery options and status
updates related to on-demand orders," said Yann Baillargeon, Vice
President at PNE. "With Descartes Route Planner On-demand, our
dispatchers now have real-time visibility of the daily routes
automatically planned for each driver. The system lets them see the
status of deliveries and manage customer expectations when new
orders are received or unexpected issues arise. As a result, we've
improved customer satisfaction and realized operational
efficiencies that reduced our unit cost by 10%."
Descartes Route Planner On-demand is a comprehensive,
cloud-based delivery route planning, execution and mobile solution
that provides rapid time-to-value. According to Baillargeon, new
PNE dispatchers get up-to-speed on the user-friendly system very
quickly after completing a simple training course. The cloud-based
solution offers advanced capabilities at an affordable cost
including optimizing static and dynamic routes, tracking and
monitoring driver performance, and capturing proof-of-delivery
information in real time.
"We're pleased that our technology not only helped PNE meet its
goal of improving customer responsiveness, but also provided the
company with cost saving efficiencies," said Andrew Roszko, Senior
Vice President of Sales at Descartes. "Descartes Route Planner
On-demand is a cost-effective solution for rapidly growing
companies, like PNE, that need a centralized system to manage
deliveries. By providing capabilities to view and compare what is
happening in the field against delivery schedules and route plans,
the solution helps enhance productivity and service levels while
providing benchmarks for continuous improvement across planners,
drivers and dispatchers. It's also an excellent choice for
companies that need to quickly train new employees to handle
increased demand during peak seasons. We look forward to continuing
to deliver value to PNE as their business grows."
About PNE Corporation
PNE Corporation is Canada's leading propane distributor,
delivering first-rate service and energy solutions to homes and
businesses across the nation since 1994. The rapidly-growing and
environmentally-active company created a niche market with its
propane exchange program allowing consumers to purchase quality
propane by exchanging old tanks for refurbished ones. PNE's
exchange program extends the life of a tank by 20-30 years,
reducing waste though continued maintenance. The company is
headquartered in Vars, Ontario, Canada. Visit www.pnepropane.com to
learn more.
About Descartes
Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in
providing on-demand, software-as-a-service solutions focused on
improving the productivity, performance and security of
logistics-intensive businesses. Descartes has over 200,000
connected parties using its cloud-based services. Customers use our
modular, software-as-a-service solutions to route, schedule, track
and measure delivery resources; plan, allocate and execute
shipments; rate, audit and pay transportation invoices; access
global trade data; file customs and security documents for imports
and exports; and complete numerous other logistics processes by
participating in the world's largest, collaborative multimodal
logistics community. Our headquarters are in Waterloo, Ontario,
Canada and we have offices and partners around the world. Learn
more at www.descartes.com.
This release contains forward-looking information within the
meaning of applicable securities laws ("forward-looking
statements") that relate to Descartes' solution offering and
potential benefits derived therefrom; and other matters. Such
forward-looking statements involve known and unknown risks,
uncertainties, assumptions and other factors that may cause the
actual results, performance or achievements to differ materially
from the anticipated results, performance or achievements or
developments expressed or implied by such forward-looking
statements. Such factors include, but are not limited to, the
factors and assumptions discussed in the section entitled, "Certain
Factors That May Affect Future Results" in documents filed with the
Securities and Exchange Commission, the Ontario Securities
Commission and other securities commissions across Canada including
Descartes most recently filed management's discussion and analysis.
If any such risks actually occur, they could materially adversely
affect our business, financial condition or results of operations.
In that case, the trading price of our common shares could decline,
perhaps materially. Readers are cautioned not to place undue
reliance upon any such forward-looking statements, which speak only
as of the date made. Forward-looking statements are provided for
the purpose of providing information about management's current
expectations and plans relating to the future. Readers are
cautioned that such information may not be appropriate for other
purposes. We do not undertake or accept any obligation or
undertaking to release publicly any updates or revisions to any
forward-looking statements to reflect any change in our
expectations or any change in events, conditions or circumstances
on which any such statement is based, except as required by
law.
CONTACT: Global Media Contact
Mavi Silveira
Tel: +1(800) 419-8495 ext. 202416
msilveira@descartes.com
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