New Center of Excellence brings
together DXC's industry and AI expertise
and ServiceNow's GenAI solutions to streamline AI adoption
ASHBURN,
Va., Nov. 21, 2024 /PRNewswire/ -- DXC
Technology (NYSE: DXC), a leading Fortune 500 global technology
services provider, today announced an extended strategic
partnership with ServiceNow, the AI platform for business
transformation, to fast-track generative AI (GenAI) value for
businesses globally. The companies have formed a Center of
Excellence (CoE), bringing together DXC's industry and
implementation expertise with ServiceNow's GenAI solutions, to
streamline AI adoption for customers.
Organizations face pressure to quickly realize value from AI
investments. The DXC and ServiceNow GenAI Center of Excellence aims
to help customers accelerate their AI journey by leveraging the
core capabilities of DXC's AI Impact, which combines consulting,
engineering and secure enterprise services, with ServiceNow's GenAI
solution, Now Assist. At the GenAI CoE, DXC AI consultants will
guide joint customers as they modernize with AI to optimize
technology performance and deliver real-world results. For example,
DXC has deployed Now Assist on its service delivery platform,
transforming the incident management process and driving outcomes
with AI for more than 500 clients. This has helped streamline IT
operations, increase efficiency and enhance the customer
experience. In doing so, DXC has saved nearly 10,000 hours
monthly.
"Customers are looking to transform their businesses with AI,
and, along with ServiceNow, we have the expertise to unlock
high-impact use cases of AI at scale," said Howard Boville, DXC Executive Vice President,
Consulting and Engineering Services – Powered by AI. "Our clients
need to ensure that their AI technologies adhere to the highest
standards of data privacy, governance, and compliance. DXC is a
trusted partner that understands the depth of the challenges and
opportunities clients need to thrive."
"Companies are eager to realize value and productivity through
GenAI," said Erica Volini, Senior
Vice President, Global Partnerships and Channels at ServiceNow.
"Our mission is to put AI to work for more organizations, and
partners like DXC are crucial to this effort. The new Center of
Excellence merges DXC's extensive industry expertise and scale with
GenAI capabilities in our Now Assist solution and AI platform –
this is how you drive true business transformation forward."
Today's news builds on a long standing 15-year collaboration
with DXC as the leading partner helping its customers deploy
ServiceNow products and services. DXC is working with customers to
achieve incredible results with ServiceNow across industries,
including:
- Swiss Federal Railways utilizes DXC's system integration
to combine employee and customer-facing applications with the Now
Platform, helping the railway safely transport 1.25 million
passengers are 205,000 tons of goods each day.
- Jollibee Foods Corporation (JFC) and DXC have
established a long-term partnership built on innovation and
support. DXC provides unified platforms, including ServiceNow, to
manage JFC's mission-critical store and enterprise operations,
allowing their teams to focus on strategic priorities.
- The City of
Milan's Civil Protection Department worked closely
with ServiceNow and DXC to manage the receipt and distribution of
personal protective equipment during the COVID-19 pandemic.
Globally, DXC has more than 2,000 ServiceNow certifications,
over 1,300 accreditations, and continues to enhance talent through
the ServiceNow focused Training Academy. DXC is also a member of
the ServiceNow Council AI Product Advisory Board, focused on
advising ServiceNow on future AI products through sharing customer
feedback.
For more information on DXC's partnership with ServiceNow, visit
the partnership ecosystem website.
Forward Looking Statements
All statements in this press release that do not directly and
exclusively relate to historical facts constitute "forward-looking
statements." These statements represent current expectations and
beliefs, and no assurance can be given that the results described
in such statements will be achieved. Such statements are subject to
numerous assumptions, risks, uncertainties and other factors that
could cause actual results to differ materially from those
described in such statements, many of which are outside of our
control. For a written description of these factors, see the
section titled "Risk Factors" in DXC's upcoming Annual Report on
Form 10-K for the fiscal year ended March
31, 2024, and any updating information in subsequent SEC
filings. No assurance can be given that any goal or plan set forth
in any forward-looking statement can or will be achieved, and
readers are cautioned not to place undue reliance on such
statements which speak only as of the date they are made. We do not
undertake any obligation to update or release any revisions to any
forward-looking statement or to report any events or circumstances
after the date of this report or to reflect the occurrence of
unanticipated events except as required by law.
About DXC Technology
DXC Technology (NYSE: DXC) helps global companies run their
mission-critical systems and operations while modernizing IT,
optimizing data architectures, and ensuring security and
scalability across public, private, and hybrid clouds. The world's
largest companies and public sector organizations trust DXC to
deploy services to drive new levels of performance,
competitiveness, and customer experience across their IT estates.
Learn more about how we deliver excellence for our customers and
colleagues at DXC.com.
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Media Contacts: Angelena Abate,
Senior Director, Communications, +1-646-234-8060,
angelena.abate@dxc.com; Roger Sachs,
Investor Relations, +1-201-259-0801, roger.sachs@dxc.com
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