New portal will give customers enhanced options
to securely pay bills electronically
Georgia Farm Bureau Insurance has selected InvoiceCloud, an
EngageSmart (NYSE: ESMT), utilizing InvoiceCloud’s solution for
online bill payment services, to launch an enhanced online billing
and payment system for members of Georgia Farm Bureau. The new
online payment portal launched on April 2.
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the full release here:
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With InvoiceCloud, Georgia Farm Bureau Insurance continues to
offer online payment and digital account management, but with far
more options and a better user experience for its customers. The
organization's 250,000 members can now pay online via Apple Pay,
Google Pay, and Pay by Text in addition to credit card, check, or
Pay by Phone. PayPal and Venmo options will soon be added. By
simply entering their Farm Bureau member number, policy number, or
account number, members can also make one-time payments without
having to remember a password. InvoiceCloud’s intuitive and
convenient portal also allows Farm Bureau employees to spend more
time working face-to-face with members on critical issues and
needs.
Georgia Farm Bureau Insurance was created in 1958 by Georgia
Farm Bureau, the state’s largest agriculture-based membership
organization whose mission is to advocate for Georgia’s farm
families and for a strong agriculture industry. The organization
has offices in all but one of Georgia’s 159 counties and has grown
over the years to provide home, auto, and life insurance to
Georgians across the state. Members are not just farmers: they are
as diverse as the state itself. You don’t have to be a farmer to
have Georgia Farm Bureau insurance, but you must be a member of
Georgia Farm Bureau to gain access to Georgia Farm Bureau Insurance
products. Annual membership is just $35 per year and goes towards
efforts in your county to support farmers, environmental
stewardship, and education.
“Our members rely on us as partners in everything that they do,
so it’s essential that every interaction we have with them, be it
in-person or via automated means, be as personable and pleasant as
possible,” said Georgia Farm Bureau Insurance General Manager
George Monk. “The convenience and sophisticated payment options
that come with InvoiceCloud give our members the options, intuitive
experience, and peace of mind they’ve come to expect as part of a
larger organization designed to improve the lives of our
members.”
With InvoiceCloud, Georgia Farm Bureau Insurance members are
able to enroll in paperless billing and can now also opt in to
email, text, calendar, and phone reminders for when a bill is due.
As an added benefit to its membership base, Georgia Farm Bureau
Insurance will continue absorbing convenience fees for online
payments to ensure digital account management and online payment
options remain free to all members.
To take advantage of these secure new payment options and other
features such as one-time payments, scheduled payments, and
paperless billing, customers can enroll in the InvoiceCloud
customer portal here.
About Georgia Farm Bureau Insurance: Georgia Farm Bureau
opened the doors to the Georgia Farm Bureau Mutual Insurance
Company in 1959 to offer much needed financial services to
farmers and rural communities. It has grown tremendously over the
years and now caters to all types of Georgians with a wide variety
of products, with home, auto and life insurance being the most
popular. With offices in 158 of Georgia’s 159 counties, Georgia
Farm Bureau Insurance is truly a unique organization that
represents the state of Georgia in a way that no other organization
can. No one knows Georgia like we do and no one supports Georgia
communities like we do. Everyone at Georgia Farm Bureau, from your
agent to the underwriting team to the claims adjusters, lives and
works in this state and is committed to seeing families in Georgia
thrive. Learn more at GFBInsurance.com.
About InvoiceCloud: InvoiceCloud, an EngageSmart
solution, is the leading provider of online bill payment services.
Founded in 2009, the company has grown to be one of the leading
disruptors in the cloud-based electronic bill presentment and
payment (EBPP) space, helping institutions put customer experience
first. By switching to InvoiceCloud, clients improve customer
engagement, loyalty, and efficiency while reducing churn and missed
payments in the process. With over 2,100 clients across the US and
over 50 million payments processed annually, InvoiceCloud is one of
the most secure, innovative, and inclusive fintech solutions in the
market. To learn more, visit invoicecloud.com.
About EngageSmart: EngageSmart is a leading provider of
vertically tailored customer engagement software and integrated
payments solutions. At EngageSmart, our mission is to simplify
customer and client engagement to allow our customers to focus
resources on initiatives that improve their businesses and better
serve their communities. Headquartered in Braintree, Massachusetts,
EngageSmart offers single instance, multi-tenant, true
Software-as-a-Service (“SaaS”) vertical solutions, including
SimplePractice, InvoiceCloud, HealthPay24 and DonorDrive, that are
designed to simplify our customers’ engagement with their clients
by driving digital adoption and self-service. EngageSmart serves
more than 79,000 customers in the SMB Solutions segment and more
than 3,100 customers in the Enterprise Solutions segment across
five core verticals: Health & Wellness, Government, Utilities,
Financial Services, and Giving. For more information, visit
engagesmart.com and follow us on LinkedIn.
Forward-Looking Statements
Certain statements about EngageSmart’s business in this release
are “forward-looking statements” within the meaning of the Private
Securities Litigation Reform Act of 1995 and are based on current
expectations and assumptions that are subject to risks and
uncertainties. All statements contained in this news release that
do not relate to matters of historical fact should be considered
forward-looking statements, and are generally identified by words
such as “expect,” “intend,” “anticipate,” “estimate,” “believe,”
“future,” “could,” “should,” “plan,” “aim,” and other similar
expressions. These forward-looking statements include, but are not
limited to, statements regarding the anticipated benefits and use
of the InvoiceCloud platform and other statements that are not
historical facts. These forward-looking statements are neither
promises nor guarantees, but involve risks and uncertainties that
may cause actual results and events to differ materially from those
contained in the forward-looking statements. Actual results and
events could differ materially from those anticipated in these
forward-looking statements for many reasons, including, but not
limited to, the following: our inability to sustain our rapid
growth; failure to manage our infrastructure to support our future
growth; our risk management efforts not being effective to prevent
fraudulent activities; inability to introduce new features or
services successfully or to enhance our solutions; inability to
achieve or sustain profitability; failure to adapt and respond
effectively to rapidly changing technology, evolving industry
standards and regulations and changing business needs, requirements
or preferences; real or perceived errors, failures or bugs in our
solutions; intense competition; lack of success in establishing,
growing or maintaining strategic partnerships; COVID-19 pandemic
and its impact on our employees, customers, partners, clients and
other key stakeholders; legal and regulatory risks; and technology
and intellectual property-related risks, among others. Other
important risk factors that could affect the outcome of the events
set forth in these statements and that could affect EngageSmart’s
operating results and financial condition are discussed in Item 1A
of our Annual Report on Form 10-K for the year ended December 31,
2021, as updated by our future filings with the Securities and
Exchange Commission. Such statements are based on EngageSmart’s
beliefs and assumptions and on information currently available to
EngageSmart. EngageSmart disclaims any obligation to publicly
update or revise any such forward-looking statements as a result of
developments occurring after the date of this document except as
required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20220421005104/en/
Media: Katie Jacobs Quarter Horse PR for InvoiceCloud
InvoiceCloud@qh-pr.com
Investor: Josh Schmidt EngageSmart, Inc.
IR@engagesmart.com
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