Luck of the iPhone: Stats Reveal iPhone Users 86% Less Likely to Need Replacement Device Versus Other Smartphone Users
March 06 2014 - 8:30AM
Business Wire
ProtectCELL’s customer data shows iPhone owners
have the luck of the Irish when it comes to mobile device
replacements
ProtectCELL, a Fortegra Financial Company (NYSE: FRF) dedicated
to helping its users Get Protected and Stay Connected, today
reports statistics indicating iPhone owners might be a bit luckier
than other smartphone users.
ProtectCELL’s customer data shows that iPhone users are roughly
54 percent less likely to need a replacement device, for any
reason, as compared to other smartphone users. This recent research
measures the cause and frequency of mobile replacements for both
smartphones and tablets across ProtectCELL’s two-million-plus plans
sold.
However, it’s not all four-leaf clovers for Apple fans. When
comparing the causes for device replacement, research suggests that
iPhone users are less likely to break their device, but far more
prone to misplacing their phone. According to ProtectCELL, iPhone
owners are 11 percent less likely to report a broken or damaged
device as compared to other smartphone users, but 65 percent more
likely to request a replacement due to their device going
missing.
ProtectCELL’s research also uncovered data demonstrating the
growing need for tablet protection plans. Results found that tablet
owners in 2013 were nearly 90 percent more likely to submit a
replacement request versus tablet users in 2012.
“All of our customers, whether iPhone, smartphone or tablet
users, rely on us to quickly and seamlessly replace their devices
when they encounter unfortunate luck,” said Scott McLaren,
ProtectCELL’s chief marketing officer. “Our customers can take
solace in the fact that in a world of frequently broken and
misplaced mobile devices, ProtectCELL has their backs.”
ProtectCELL compiled these statistics into images, which can be
viewed on the ProtectCELL blog. To learn more about ProtectCELL,
visit ProtectCELL.com.
About ProtectCELLProtectCELL, a Fortegra Company, is a
major supplier of mobile protection plans and services. The company
offers a variety of solutions tailored to meet the specific needs
of today’s wireless customer, including COMPLETE, DEVICE, DATA,
BUYBACK, LifeLock STANDARD and LifeLock ULTIMATE. Known for its
strong alliances with industry-leading partners, ProtectCELL
continues to evolve in order to meet the growing demands of
consumers, retailers and carriers. For more information, please
visit: www.protectcell.com.
Fortegra Financial Corporation is a diversified insurance
services company offering a wide array of revenue enhancement
products, including service contracts, device and warranty
services, and distribution and administration services, to
insurance companies and other financial services companies,
primarily in the United States. Fortegra Financial’s brands
include: FortegraTM, Life of the South®, 4Warranty, ProtectCELLTM,
Continental Car ClubTM, Auto Knight Motor ClubTM, United Motor
ClubTM, ConsectaTM, Pacific Benefits GroupTM and South Bay
Acceptance Corporation. For further information, please visit:
www.fortegrafinancial.com.
BLASTmedia for ProtectCELLMolly Noonan, 317-806-1900
x.103molly_noonan@blastmedia.com
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