NEW YORK, Nov. 5, 2020 /PRNewswire/ -- CMMI Institute
has appraised Genpact (NYSE: G), a global professional
services firm focused on delivering digital transformation, on the
Capability Maturity Model Integration (CMMI) V2.0 for Maturity
Level 5. The highly complex appraisal is a significant milestone in
modernizing the quality and delivery of Genpact's technology
services and methodologies like Agile, predictive project
management, and continuous improvement across the company's
application services, integration services, and cloud services for
leading global clients.
Organizations using CMMI to build capability have achieved
improvements in customer satisfaction, employee engagement, and
organizational performance – all of which benefit the bottom line.
Being appraised at CMMI V2.0 Maturity Level 5 recognizes Genpact's
deep technology capabilities that are coupled with domain expertise
across many vertical business areas. Genpact has been continually
evolving and embedding its offerings with digital technology to
help clients solve business challenges.
"CMMI v2.0 Maturity Level 5 is regarded as the gold standard for
software development and delivery excellence. We are proud to join
a select group of approximately 30 companies worldwide that have
accomplished this feat," said Sanjay
Srivastava, chief digital officer, Genpact. "Genpact has
always been known for its domain expertise. This achievement
recognizes our ability to enable clients' innovation journeys by
scaling the delivery of high-quality technology services that
deliver superior business results."
Added Manu Aggarwal, vice
president, Everest Group: "This achievement signals that
Genpact has progressed quickly in developing and deploying
technology expertise that goes hand-in-hand with its deep domain
expertise. This is potentially good news for clients who now more
than ever are looking for expertise in both areas to speed their
journeys from offline to online."
Designed to optimize business performance in an ever-changing
global landscape, CMMI V2.0 is a process and behavioral model that
helps organizations streamline process improvements and encourages
productive, efficient behaviors to decrease software, product, and
service development risks. CMMI V2.0 is a proven set of global best
practices that enable organizations to build and benchmark the key
capabilities that address the most common business challenges,
including ensuring quality; engineering; developing products;
delivering and managing services; selecting and managing suppliers;
planning and managing work; managing business resilience; managing
workforces; supporting implementation; sustaining habit and
persistence, and improving performance.
An appraisal at CMMI Maturity Level 5 indicates that an
organization performs at an "optimizing" level. An organization
operating at this highest possible level continually improves its
processes based on a quantitative understanding of its business
objectives and performance. It also uses a quantitative approach to
understand the variation inherent in the process and the causes of
process outcomes to drive business performance.
About CMMI® Institute
A subsidiary of ISACA
Enterprises, CMMI Institute (cmmiinstitute.com) is the global
leader in the advancement of best practices in people, process, and
technology. The Institute provides the tools and support for
organizations to benchmark their capabilities and build maturity by
comparing their operations to best practices and identifying
performance gaps. For over 25 years, thousands of high-performing
organizations in a variety of industries, including aerospace,
finance, healthcare, software, defense, transportation, and
telecommunications, have improved their performance and earned a
CMMI maturity level rating and proved they are capable business
partners and suppliers.
About Genpact
Genpact (NYSE: G) is a global professional services firm that makes
business transformation real. We drive digital-led innovation and
digitally-enabled intelligent operations for our clients, guided by
our experience running thousands of processes primarily for Global
Fortune 500 companies. We think with design, dream in digital, and
solve problems with data and analytics. Combining our
expertise in end-to-end operations and our AI-based platform,
Genpact Cora, we focus on the details – all 90,000+ of
us. From New York to New
Delhi and more than 30 countries in between, we connect
every dot, reimagine every process, and reinvent companies' ways of
working. We know that reimagining each step from start to finish
creates better business outcomes. Whatever it is, we'll be there
with you – accelerating digital transformation to create bold,
lasting results –because transformation happens here. Get to
know us at Genpact.com and
on LinkedIn, Twitter, YouTube,
and Facebook.
MEDIA
CONTACTS:
Danielle
D'Angelo
Genpact Media
Relations – Americas
+1
914-336-7951
danielle.dangelo@genpact.com
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Siya
Belliappa
Genpact Media
Relations – India
+91
9823133365
siya.belliappa@genpact.com
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SOURCE Genpact