Recognition reinforces Genpact's commitment to
driving client value through innovation and generative AI
NEW
YORK, Nov. 7, 2023 /PRNewswire/ --
Genpact (NYSE: G), a global professional services
firm focused on delivering outcomes that transform
businesses, announced it has earned the highest ranking in the
inaugural 2023 HFS Generative Enterprise Services Horizon report.
The analysis was based on the company's AI-first approach and
ability to leverage advanced technology and expertise to support
clients in solving complex business challenges.
This is the industry's first competitive assessment of
professional services firms with enterprise clients adopting and
experimenting with generative AI technologies. The evaluation
reviewed the capabilities of 35 providers across categories such as
value proposition, execution and innovation, go-to-market strategy,
customer feedback, and alignment with HFS Horizons' proprietary
criteria.
Genpact is praised for using emerging technology to the
highest level of innovation, uncovering key insights, spotting
trends earlier in business cycles, and developing new solutions
based on embedding generative AI.
"We are committing significant resources to establish and
implement best practices for responsible AI development and
foundational model operations that uncover data-driven patterns,"
said Katie Stein, Chief Strategy
Officer and Global Business Leader for Enterprise Services and
Analytics, Genpact. "As a company driven by unceasing curiosity
and innovation, we are delighted to be acknowledged for our
dedication and acumen in leveraging AI to enhance the experiences
of our clients and their customers."
Genpact's robust global cloud practice, expertise in
enterprise-grade AI, and deep process domain knowledge were
acknowledged along with the company's proven success in targeting
time-to-decision and time-to-value by implementing a holistic
approach to problem solving.
"Forward thinking and heavily invested in GenAI, Genpact can
help enterprises transform customer experiences," said
David Cushman, Executive Research
Leader - Emerging Technology, HFS. "One of the other
considerations of enterprise services is assessing partnerships,
particularly Genpact's with AWS Bedrock for financial crime
suspicious activity reporting with riskCanvas."
Recognition in the 2023 HFS Generative Enterprise Services
Horizon report reinforces Genpact's position as a transformative
force in the AI space. Further, the report favorably cites the
company's foundation, rooted in innovation, along with its unique
pricing approach, and track record of delivering tangible business
benefits to clients.
For more information about Genpact and its generative AI
services, please visit:
https://www.genpact.com/insight/hfs-positions-genpact-as-a-market-leader-in-generative-enterprise-services.
About Genpact
Genpact (NYSE: G) is a global professional services firm delivering
the outcomes that transform our clients' businesses and shape their
future. We're guided by our real-world experience redesigning and
running thousands of processes for hundreds of global companies.
Our clients – including many in the Global Fortune 500 – partner
with us for our unique ability to combine deep industry and
functional expertise, leading talent, and proven methodologies to
drive collaborative innovation that turns insights into action and
delivers outcomes at scale. We create lasting competitive
advantages for our clients and their customers, running digitally
enabled operations and applying our Data-Tech-AI services to
design, build, and transform their businesses. And we do it all
with purpose. From New York to New Delhi and
more than 30 countries in between, our 115,000+ team is passionate
in its relentless pursuit of a world that works better for people.
Get to know us at Genpact.com and
on LinkedIn, Twitter, YouTube,
and Facebook.
Media Contact
Sarah
Joyce
Genpact
Sarah.Joyce@genpact.com
+1 626.379.9829
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SOURCE Genpact