Juniper Networks Assures Exceptional Wired and Wireless Experiences with Continuous Learning, Expanded Digital Experience Twinning and Simplified Access Control
May 15 2024 - 7:45AM
Business Wire
New AI-Native Networking capabilities continue
to set the bar for proactive insight and automation, extending
Juniper’s AI for Networking leadership
Juniper Networks® (NYSE: JNPR), a leader in secure, AI-Native
Networking, today announced new and unique additions to its premier
AI-Native Networking Platform that set the bar for proactive
insight and automation, driving even more value into the industry’s
leading wired and wireless access solutions. The company’s
cloud-hosted Wired, Wireless and Access Assurance products, driven
by Mist AI™, have been augmented alongside Marvis—the industry’s
only AI-Native Virtual Network Assistant—with new capabilities that
proactively find and fix network, application and security issues.
These new capabilities enable Juniper customers and partners to
stay ahead of user needs while lowering operational costs (by up to
85 percent in some instances).
Juniper’s AI-Native Networking Platform was purpose-built to
leverage AIOps to assure excellent end-to-end operator and end-user
experiences (a concept known as “AI for Networking”). It
purposefully leverages the right data, the right real-time response
and the right infrastructure to assure that every connection is
more reliable, measurable and secure for every device, user,
application and asset. These tenets have enabled Juniper to become
the leader in wired and wireless LAN infrastructures, as verified
by both customer momentum and third-party analyst reports.
Building on Juniper’s wired, wireless and Mist AI™ leadership,
the AI-Native Networking Platform is further augmented with the
following innovative AI for networking capabilities:
Assure end user experiences with proactive insight:
- New Marvis Application Experience Insights harnesses
continuous learning to provide invaluable understanding of Zoom
meetings and Teams calls experience: Juniper has expanded the
integration with Zoom and Microsoft® Teams to add new insights
based on the fusion of the Shapley data science model with our
continuous user experience learning. This new feature, which has
been trained on Juniper’s quality intelligence data across billions
of collaboration user experience minutes, enables the prediction of
call quality prior to an actual video session. Previously, Mist
Systems was also the first to use data science, driven by Mist AI,
to verify the source of a problem (e.g. client, application, LAN,
WAN, etc.) after the video call occurred.
- Marvis Minis proactively finds wired issues without users
being present. Marvis Minis, the first fully integrated and
always-on AI-native digital experience twinning solution for
wireless, has now been extended to the wired network to improve
network operations by diagnosing authentication issues without
requiring users/devices. Minis now exposes switch authorization
problems related to RADIUS server failures and provides
prescriptive actions to fix these issues before users are
aware.
- New service levels assure wired experiences: Juniper has
customizable service level expectations (SLEs) that monitor the
status of key wireless, wired, WAN and application metrics to
assure the best user experiences. The existing wired SLEs for
throughput, switch health and connection have been augmented with
new SLEs that also cover switch bandwidth utilization, successful
connections to RADIUS servers and switch capacity. These monitor
and enforce key wired metrics in real-time to assure exceptional
ongoing user experiences over a Juniper wired network.
Simplify operations with proactive troubleshooting and
remediation:
- Only AI-Native Dynamic Spectrum Capture brings network
rewind to wireless interference: This new feature brings
unprecedented visibility into RF spectrum that the Wi-Fi networking
industry has lacked. It will enable customers to accelerate and
minimize site visits to identify and root cause wireless
interference issues.
- More efficient troubleshooting with wired dynamic packet
capture: Juniper has expanded its exclusive real-time dPCAP
solution for wireless to now include wired. The Juniper Wired
Assurance solution automatically detects issues as they occur and
proactively captures packets in the cloud to help identify and fix
the root cause without expensive and ineffective site visits. With
dPCAP, administrators can easily resolve intermittent issues that
are otherwise almost impossible to diagnose and resolve.
- Marvis Actions improve wired troubleshooting: Marvis
Actions are an efficient way to proactively highlight top wired,
wireless, WAN and data center issues impacting user experience
issues across a customer’s organization, with self-driving
remediation and/or proactive suggestions for rapid problem
correction. The existing wired actions for identifying missing
VLANs, port flaps, high CPU and stuck ports have now been augmented
with new actions that also identify and fix misconfigured switch
ports and Access Point loops.
Prevent non-compliant usage with proactive access
control:
- Simplified Posture validation with UEM/MDM integration:
Juniper Mist Access Assurance service, the first cloud-native and
AI-native solution for Network Access Control (NAC) driven by Mist
AI, has become even simpler to deploy and manage with
cloud-to-cloud integration with leading Unified Endpoint Management
(UEM)/Mobile Device Management (MDM) solutions, such as Jamf and
Microsoft® Intune. Through this integration, devices attempting to
join the network are automatically verified to meet corporate
security and device compliance requirements, with prescriptive
action taken for non-compliant devices. The Mist UI also provides
end-to-end visibility into client postures, covering both network
and device parameters.
- Cloud-native eduroam support: The Juniper Mist Access
Assurance solution now provides seamless onboarding at over 10k
eduroam-connected locations in over 100 territories. Various
authentication methods are used to seamlessly grant access to
different types of clients, including home users, visitors and
university staff (via NAC 802.1x), IoT devices (via self-service
pre-shared keys), and guests (via custom portals).
“This announcement directly addresses two of the top concerns
from our customers and partners: how to proactively stay ahead of
constantly changing user demands, and how to ensure critical
applications like Zoom and Teams perform as desired, regardless of
where users are located. By expanding our AI-Native Networking
Platform with more industry-firsts such as Marvis Application
Experience Insights and wired/wireless digital experience twinning,
Juniper continues to pioneer the usage of AI in networking to
deliver unsurpassed agility and assurance via proactive insight and
automation.”
- Sudheer Matta, GVP Products for Campus and Branch, Juniper
Networks
“Marvis Application Experience is a game-changer, swiftly
identifying an intermittent collaboration call issue that took me
three weeks and a site visit to figure out – Mist AI knew there
were too many external devices from passersby such as college tour
groups connecting to our AP, impacting call quality
significantly.”
- Bryan Ward, Lead Network Engineer, Dartmouth College
“In the AI era, enterprise networking has never been more
important, or more of a challenge to optimize. From reducing the
complexity of deploying and managing networks, to assuring
high-quality user, device and application experiences, to staying
ahead of ever evolving cyberthreats, advancing the connectivity
strategy of enterprise campus and branch networks is a key priority
for organizations. AI-enhanced network operations (AIOps) platforms
can be a powerful tool for overcoming these challenges. Key
fundamentals to a successful AIOps solution include being AI- and
cloud-native, leveraging a platform-based approach that extends
across wired and wireless capabilities, and having security
natively built in. Recent enhancements to Juniper’s AI-Native
Networking Platform continue to make important advancements to
AIOps capabilities for enterprise network management.”
- Brandon Butler, Research Manager, Enterprise Networks, IDC
Additional Resources
See these features in action during our live presentation at
Mobility Field Day 11 or in the post-event recorded videos:
https://www.juniper.net/us/en/forms/2024/mobility-field-day-save-the-date.html
Marvis VNA Webpage Marvis Minis Webpage
Blog by Sudheer Matta: Marvis Just Got Even More
Proactive: Introducing Minis for Wired, New Marvis Application
Experience Insights, and More
Blog by Jeff Aaron: Experience is Everything: The Next Leap in
Proactive AI-Native Networking to Assure Exceptional Wired and
Wireless Experiences
About Juniper Networks
Juniper Networks believes that connectivity is not the same as
experiencing a great connection. Juniper's AI-Native Networking
Platform is built from the ground up to leverage AI to deliver the
best and most secure user experiences from the edge to the data
center and cloud. Additional information can be found at Juniper
Networks (www.juniper.net) or connect with Juniper on X (Twitter),
LinkedIn, and Facebook.
Juniper Networks, the Juniper Networks logo, Juniper, Junos, and
other trademarks listed here are registered trademarks of Juniper
Networks, Inc. and/or its affiliates in the United States and other
countries. Other names may be trademarks of their respective
owners.
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Penny Still Juniper Networks pstill@juniper.net Tel: +44 (0)
1372 385 692
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