LINK2GOV Facilitates Credit and Debit Card-Based Payments for City of Columbia Water Bills
August 16 2007 - 8:05AM
Business Wire
LINK2GOV Corporation today announced it has enabled City of
Columbia (S.C.) Water Services to accept credit and debit
card-based payments over the phone for water and solid waste bills,
as well as parking garage fees. LINK2GOV, an IRS-authorized payment
provider, is a business unit of Metavante Corporation, the banking
and payments technology subsidiary of Marshall & Ilsley
Corporation (NYSE: MI). LINK2GOV�s phone-based interactive voice
response (IVR) payment application helps deliver a secure,
convenient option for City of Columbia residents to pay their water
bills. Water Services customers can call 866-9-H2O-PAY
(866-942-6729) to initiate a card-based payment. All the following
network-branded credit and debit cards will be accepted for
payment: American Express�, Discover�, MasterCard�, NYCE�, Pulse�,
STAR� or Visa�. �The City of Columbia is committed to providing
orderly and efficient services for its customers. LINK2GOV has
helped us honor that commitment by providing Columbia customers
with another option for payment of their water, solid waste and
parking garage bills,� said Charles P. Austin, Sr., City Manager,
Columbia, S.C. �As for benefits to the city, we predict this phone
payment system will reduce by one-third the volume of calls to the
city's customer service call center, leaving more time for customer
service representatives to handle customers� questions about their
water bills.� The IVR payment system guides users through the
payment process with voice prompts and provides final confirmation
prior to completing the transaction. LINK2GOV processes payments
instantly, making authorized payment information quickly available
to City of Columbia Water Services. �Consumer preference for
payment cards over cash and check continues to grow and it�s not
limited to the retail space. By using LINK2GOV�s IVR payment
option, the City of Columbia is introducing a value-added service
to its residents and satisfying their preference,� said Frank
D�Angelo, group president, Metavante Payment Solutions. �Not only
is IVR convenient for residents, but it enables the City of
Columbia to accelerate cash flow while managing up-front and
ongoing payment expenses.� LINK2GOV has been providing customized
electronic service applications for government agencies since 1995.
In addition to the IRS payment services, LINK2GOV also facilitates
the collection of state income taxes, real estate taxes, utility
bills, vehicle registrations, driver�s license renewals, parking
tickets, traffic citations, tuition payments, court fees and fines,
hunting and fishing licenses, as well as various business licenses.
Metavante Payment Solutions delivers electronic money movement
through an integrated payments network, including an ATM/PIN debit
network in NYCE, a check image exchange network in Endpoint
Exchange, online bill payment, a suite of payment cards and
automated clearing house (ACH) processing. Metavante can help
clients grow revenue by capitalizing on the expanding electronic
payments markets including financial, healthcare and government
payments. About Metavante Metavante Corporation delivers banking
and payments technologies to 8,600 financial services firms and
businesses worldwide. Metavante products and services drive account
processing for deposit, loan and trust systems, image-based and
conventional check processing, electronic funds transfer, consumer
healthcare payments, electronic presentment and payment, and
business transformation services. Headquartered in Milwaukee,
Metavante (www.metavante.com) is wholly owned by Marshall &
Ilsley Corporation (NYSE: MI). On April 3, 2007, Marshall &
Ilsley Corporation announced its plans to split Metavante
Corporation and Marshall & Ilsley Corporation into independent
publicly traded companies. Metavante, LINK2GOV and NYCE are
registered trademarks of Metavante Corporation.
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