N-able Enhances Modern Workplace with Powerful Device Management for Apple and Automation Through Generative AI
December 07 2023 - 7:08AM
Business Wire
New features help untangle the present-day
complexity of hybrid and cloud environments, users, and devices
N-able, Inc. (NYSE: NABL), a global software company helping IT
services providers deliver remote monitoring and management, data
protection as a service, and security solutions, today announced
continued enhancements to its award-winning RMM platform,
N-central, a unified IT management platform built for modern IT.
MSPs and internal IT departments can now go beyond the confines of
traditional remote monitoring and management tools to manage,
secure, back up, and automate all from one vendor, while enhancing
the digital user experience on every device.
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Mike Adler, chief technology and product
officer at N-able (Photo: Business Wire)
The latest major updates include advanced management
capabilities for iOS and macOS devices, improved analytics and
reporting, deeper integration of security and backup solutions, and
generative AI for script automation, helping deliver profitability
and efficiency for IT professionals and their customers.
Lars van Aart, an IT Specialist at First Impression Audiovisual
said, “N-central is an extremely valuable tool for us in many ways
including smarter patch management and flexible automation, it
allows us to take on a bigger workload with a minimum amount of
labour. The analytics feature set helps us be more proactive in
discussions with our customers, with the ability to view asset
information and leverage insights from the data. By matching this
with our support cases, we can plan ahead and inform the customer
of any potential upcoming issues such as old devices needing
replaced—saving them time and making them more efficient in the
long run.”
N-central new features:
Automate and scale with Device
Management for Apple
Manage and maintain iOS and macOS devices as simply and easily
as Windows and Linux using Device Management for Apple. From one
dashboard, users can access:
- New and improved macOS agent—flexibly manage macOS and iOS
devices including third-party patching, deploy and configure
profiles, schedule tasks, and execute remote commands.
- New Device Manager for Apple—add new devices automatically with
zero-touch automatic enrollment for Apple Business Manager.
- Manage and deploy App Store purchases to company-owned apps to
Macs, iPhones, iPads, and Apple TVs.
- Fully integrated Endpoint Detection and Response (EDR) powered
by SentinelOne and cloud-first backup powered by Cove Data
Protection.
Generative AI for Script
Automation
Helping automate tasks, N-central now leverages generative AI
to:
- Automate the creation of scripts based on prompts.
- Leverage a user's existing ChatGPT private account to help
ensure their data remains confidential.
- Profoundly impact efficiency for users, providing the tools to
leverage machine learning to automate mundane tasks.
Analytics and Reporting in the
Cloud
Harnessing PowerBI, users can unveil insightful dashboards and
reports that empower businesses to enhance their performance with
data analysis. Users now have access to:
- Pre-made dashboards for quick insights including device data,
backup data, and patch information.
- Create custom dashboards and reports in minutes, with quick
export in multiple formats.
- Dynamic UI for deep analysis.
- Spotting trends and service opportunities.
Enhanced Security and
Backup
Deeper integration of N-able EDR and Cove has also been
introduced to support the N-central layered security framework.
This allows users to:
- Mitigate ransomware at lightning speed with EDR by helping them
defend endpoints against a variety of attacks in real-time across
the threat lifecycle. For users that have standardized on EDR, they
can add on more advanced threat protection with Managed EDR, which
supplements EDR with dedicated managed security services.
- Take advantage of Cove features including Standby Image to
Microsoft Azure, optimized OneDrive backup, and improved SQL
Backup, reducing processing time from hours to mere minutes.
“We’re committed to investing in the enhancement of our
award-winning platforms as we continue to deliver the next
generation of RMM—our goal is to make sure our partners are
leveraging the latest features to help deliver a modern user
experience as our space continues to evolve,” said Mike Adler,
chief technology and product officer at N-able. “Whether you are
managing large networks or looking to grow your current IT
operations, the latest advancements to N-central are designed to
ensure you are in control of a powerful hub, providing cutting-edge
security, enhanced automation, and efficient device management,
being the only RMM with multi-tenant Apple Device Management,
including Apple Business Manager integration, to manage and secure
your Apple fleet as you would for Windows and Linux.”
N-able will also be introducing further enhancements to the
platform, expected to land in the next quarter, including an API
refresh with new REST-based APIs which will provide additional
capability, including the often-requested run script API, and
enhanced cloud capabilities—which are designed to deliver
simplification of Microsoft Cloud management.
Visit here for more information on the latest features of
N-central.
About N-able
N-able fuels IT services providers with powerful software
solutions to monitor, manage, and secure their customers’ systems,
data, and networks. Built on a scalable platform, we offer secure
infrastructure and tools to simplify complex ecosystems, as well as
resources to navigate evolving IT needs. We help partners excel at
every stage of growth, protect their customers, and expand their
offerings with an ever-increasing, flexible portfolio of
integrations from leading technology providers. n-able.com
Forward-Looking Statements
This content may contain forward-looking statements regarding
future product plans and development efforts. N-able considers
various features and functionality prior to any final generally
available release. Information regarding future features and
functionality is not and should not be interpreted as a commitment
from N-able that it will deliver any specific feature or
functionality in the future or, if it delivers such feature or
functionality, any time frame when that feature or functionality
will be delivered. All information is based upon current product
interests, and product plans and priorities can change at any time.
N-able undertakes no obligation to update any forward-looking
statements regarding future product plans and development efforts
if product plans or priorities change.
© 2023 N-able Solutions ULC and N-able Technologies Ltd. All
rights reserved.
The N-able trademarks, service marks, and logos are the
exclusive property of N-able Solutions ULC and N-able Technologies
Ltd. All other trademarks are the property of their respective
owners.
Category: Product
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Karla Walls Karla.walls@n-able.com
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