NatWest Group Modernises Self-Service Banking with NCR Atleos
November 18 2024 - 4:00AM
Business Wire
NCR Atleos Corporation (NYSE: NATL) (“Atleos”), a leader in
expanding self-service financial access for financial institutions,
retailers and consumers, today announced that NatWest Group, one of
the UK’s largest banking organisations serving over 19 million
customers, has expanded its relationship with NCR Atleos to
transform its self-service banking channel, building a strong
foundation for innovation and success.
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NatWest Group, which includes well-known brands such as NatWest
Bank, Royal Bank of Scotland, and Ulster Bank, has a long history
of serving diverse customers and communities across the UK. As part
of its commitment to modernisation and improving customer
experiences, the organisation identified the need for a more agile
and efficient self-service banking platform.
Through its collaboration with NCR Atleos, NatWest Group is in
the process of upgrading its owned and partner network of more than
5,500 ATMs and multi-function devices. This refresh will streamline
NatWest Group branch and self-service operations, optimise
availability and enable faster deployment of new transactions and
services. The programme includes the replacement of all NatWest
owned ATMs and multi-function devices with new NCR Atleos
technology that will provide a new innovative customer interface
presented on 19” touchscreen displays. NCR Atleos’ technology is
enabling NatWest Group brands to deliver secure, uninterrupted
access to cash and essential financial services, reinforcing their
role as a reliable banking provider to the Group’s 19 million
customers and wider communities across the UK.
“We are on a journey to deliver a next generation self-service
refresh across our software and customer facing technology,” said
Richard Talbot, Head of Cash and Self Service at NatWest Group.
“NCR Atleos’ flexible, scalable self-service platforms and proven
expertise are helping us build the framework that will enable
future agility, innovation and growth in the self-service channel.
We look forward to exploring future self-service innovation with
our trusted partners at NCR Atleos.”
“As customer expectations for seamless banking interactions
continue to grow, financial institutions need the right
self-service technology to stay ahead of the curve,” said Diego
Navarrete, Executive Vice President, Global Sales for NCR Atleos.
“We are proud to support NatWest Group in their initiative to
transform their self-service channels, ensuring secure, convenient
and dependable access to cash and financial services for their
customers.”
About Atleos
Atleos (NYSE: NATL) is a leader in expanding self-service
financial access, with industry-leading ATM expertise and
experience, unrivalled operational scale including the largest
independently-owned ATM network, always-on global services and
constant innovation. Atleos improves operational efficiency for
financial institutions, drives footfall for retailers and enables
digital-first financial self-service experiences for consumers.
Atleos is headquartered in Atlanta, Georgia, with approximately
20,000 employees globally.
Web site: https://www.ncratleos.com X (Twitter):
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version on businesswire.com: https://www.businesswire.com/news/home/20241118525406/en/
Scott Sykes NCR Atleos scott.sykes@ncratleos.com
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