NRG Commits $2 Million in Hometown Support Following Hurricane Beryl
July 16 2024 - 12:03PM
Business Wire
—Immediate and long-term relief directed to
impacted customers, employees and community organizations—
As recovery efforts in Houston continue following the widespread
destruction from Hurricane Beryl, today NRG Energy announced a
commitment of $2 million to provide near and long-term disaster
relief. The funding includes support for customer bill payment
assistance, a four-county recovery fund, employee relief and
charitable donations.
“Houston is our home, and the widespread impact Hurricane Beryl
had on our community, colleagues and customers was devastating to
see,” said Rasesh Patel, president, NRG Consumer. “In the immediate
aftermath, we focused on supporting our impacted employees and
customers. Now, we are looking to expand our relief efforts to the
Greater Houston area. We stand with our neighbors during their time
of need and – together – we are confident we will recover.”
Customer Assistance
NRG is providing assistance to its customers of its family of
retail electricity brands, including Reliant. To support those
facing hardships following the storm, NRG is providing more than
$1.3 million to directly help customers in need by:
- Waiving late fees
- Providing need-based bill credits to eligible customers
- Increasing funding for Reliant’s CARE program
Reliant’s CARE (Community Assistance by Reliant Energy) program
provides bill pay assistance through social service agencies,
including Baker Ripley, Catholic Charities of the Archdiocese of
Galveston-Houston and Memorial Assistance Ministries, among others.
For anyone who needs assistance or information on these programs,
contact 2-1-1 within Texas or visit 211texas.org.
In addition, NRG’s retail electricity brands are offering
voluntary payment extensions and deferred payment plans to
customers in counties impacted by Hurricane Beryl. Deferred payment
plans allow customers to pay their balances due in installments,
rather than all at once.
Houston Strong
To support the communities we serve, NRG is making a $500,000
commitment to numerous charitable organizations. This includes a
$250,000 cash donation to the Hurricane Beryl Recovery Fund, which
was established by the Greater Houston Disaster Alliance for
residents of the City of Houston and the counties of Harris, Fort
Bend, Montgomery and Waller. NRG is also triple matching all
eligible employee donations for disaster relief to increase their
impact.
Reliant also offers 22 Beat the Heat cooling centers across the
Houston area, which provide a safe space for seniors and vulnerable
residents to cool off. The majority of these centers are currently
operational following the storm. In the days following Hurricane
Beryl, NRG donated water, ice and batteries to several of these
cooling centers and temporary relief sites and will continue to do
so as recovery efforts progress. In addition, more than 500
portable chargers have been donated through a Houston Rockets
relief distribution event. For more information, visit
reliant.com/beattheheat.
To assist our impacted Houston-area employees, NRG is also
providing an initial $150,000 toward the NRG Employee Relief Fund
(NERF) and designated its headquarters as a cooling center for
employees and their household who were without power.
About NRG
NRG Energy is a leading energy and home services company powered
by people and our passion for a smarter, cleaner, and more
connected future. A Fortune 500 company operating in the United
States and Canada, NRG delivers innovative solutions that help
people, organizations, and businesses achieve their goals while
also advocating for competitive energy markets and customer choice.
More information is available at www.nrg.com. Connect with NRG on
Facebook, Instagram, LinkedIn and X.
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version on businesswire.com: https://www.businesswire.com/news/home/20240716484679/en/
Megan Talley 713-537-2160 megan.talley@nrg.com
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