Omega Healthcare Named UiPath AI25 Award Winner
at UiPath FORWARD
UiPath (NYSE: PATH), a leading enterprise automation and AI
software company, today announced that it is transforming
operations for Omega Healthcare, a global leader in revenue cycle
management, healthcare and clinical enablement services, through
AI-powered automation.
Omega Healthcare was named an UiPath AI25 Award Winner at UiPath
FORWARD, UiPath's annual gathering of global AI and automation
experts. The annual award program identifies the 25 most innovative
UiPath customers using a combination of AI and automation as a
strategic change enabler to accelerate bigger and bolder
outcomes.
“We are honoured to be an AI25 Award Winner again this year,
following the recognition last year as an inaugural AI10 Award
Winner,” said Vijayashree Natarajan, SVP & Head of Technology,
Omega Healthcare, who accepted the award at FORWARD. “We continue
to innovate through our close collaboration with UiPath to harness
the full power of automation, AI and generative AI to ultimately
deliver significant outcomes for our customers.”
UiPath also included Omega Healthcare in its Gallery of Customer
Achievement, featuring Omega Healthcare President Sumit Sachdeva
highlighting the Company’s transformative AI-powered automation
journey.
As part of its comprehensive digital transformation strategy,
Omega Healthcare uses the UiPath Platform, including the AI Trust
Layer and security governance features, to securely optimize
workflows, enhance business value, stimulate growth, and increase
profit margins for its clients. The UiPath platform enables Omega
Healthcare to leverage advanced AI capabilities while ensuring
transparency, security, compliance, and ethical governance in all
automated processes, driving significant operational efficiencies
and improved outcomes across its services.
With the adoption of UiPath, Omega Healthcare significantly
streamlines its internal processes and sets a new standard in
health documentation management. In just four years, UiPath
automations have processed more than 60 million transactions at
Omega Healthcare.
"Omega Healthcare is committed to pioneering technology
solutions that empower healthcare organizations to deliver superior
care while boosting financial performance. Together with UiPath, we
are establishing an AI-driven ecosystem that realizes the full
potential of healthcare for our customers,” said Rajusiva
Arunachalam, VP, Head of Automation & AI at Omega
Healthcare.
Turning AI potential into tangible business outcomes
UiPath AI and automation is instrumental in helping Omega
Healthcare address the challenges associated with the high-volume
and high-intensity process of customer correspondence.
By leveraging the capabilities of UiPath Document Understanding,
Omega Healthcare applies AI to automatically extract data from
various document types. Automation frees Omega Healthcare’s medical
specialists from time-consuming administrative tasks to allow them
to focus on delivering strategic outcomes for customers.
The integration of Generative AI-powered automation enables
Omega Healthcare to achieve its strategic goals, including
improving operational efficiency, reducing claim denial rates, and
enhancing patient engagement.
“AI-powered automation can help organizations streamline
workflows and drive efficiencies, which has huge benefits such as
substantial cost savings, improved accuracy, and increased
productivity,” said Mark Gibbs, President, International at UiPath.
“We are proud to enable the digital transformation journey at Omega
Healthcare and look forward to working closely together to continue
delivering the strongest outcomes for its customers.”
Toward a shared automation vision for the future
After implementing UiPath, Omega Healthcare is experiencing a
100% increase in worker productivity and a 40% reduction in time
spent on documentation tasks, monthly savings of 6,700 worker
hours, a 50% reduction in turnaround time, and an impressive
process accuracy of 99.5%. These improvements not only enhance
operational efficiency and cost savings for Omega Healthcare’s
customers, but also deliver a 30% return on investment within the
first year.
UiPath is also playing a crucial role in supporting Omega
Healthcare’s mission to enhance revenue cycle outcomes for its
customers through the Omega Digital Platform. This platform is
designed to assist healthcare organizations in streamlining
workflows and improving financial performance by leveraging
advanced technologies such as AI, robotic process automation (RPA),
machine learning, and natural language processing. Omega Healthcare
aims to utilize the UiPath AI Trust Layer to develop custom AI/ML
models that optimize end-to-end automation processes, further
enhancing the platform's capabilities.
About Omega Healthcare
Founded in 2003, Omega Healthcare Management Services™ (Omega
Healthcare) empowers healthcare organizations to deliver
exceptional care while enhancing financial performance. We help
clients increase revenues, decrease costs, and improve the overall
patient-provider-payer experience through our comprehensive
portfolio of technology-enabled and clinically led managed
outsourcing solutions. Leveraging the Omega Digital Platform (ODP),
customers benefit from the Company’s expertise in artificial
intelligence (AI), generative AI, robotic process automation (RPA),
bots, machine learning (ML), and natural language processing (NLP),
to drive greater efficiency and accuracy. Omega Healthcare has
30,000 employees across 14 delivery centers in the United States,
India, Colombia, and The Philippines. For more information, visit
www.omegahms.com.
About the UiPath AI25 Awards
The UiPath AI25 Awards acknowledge customers using AI and
automation to supercharge productivity; transform customer and
employee experiences; deliver substantial return on investment; and
support corporate, environmental, social, and governance (ESG)
initiatives. Customers across the globe were invited to submit
applications detailing how they have used AI and automation to
redefine what’s possible—not just in business, but in the way we
work and live. The 25 winners were selected by a panel of expert
judges for effectively articulating the business drivers,
implementation, and results of their UiPath use case.
About UiPath
UiPath (NYSE: PATH) develops AI technology that mirrors human
intelligence with ever-increasing sophistication, transforming how
businesses operate, innovate, and compete. The UiPath Platform™
accelerates the shift toward a new era of agentic automation—one
where agents, robots, people, and models integrate seamlessly to
enable autonomous processes and smarter decision making. With a
focus on security, accuracy, and resiliency, UiPath is committed to
shaping a world where AI enhances human potential and
revolutionizes industries. For more information, visit
www.uipath.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20241023959951/en/
For UiPath: Media Contact Libby Chang UiPath pr@uipath.com
Investor Relations Contact UiPath investor.relations@uipath.com For
Omega Healthcare: Media contacts: Marykate Reese,
marykate.reese@omegahms.com Marcia G. Rhodes,
mrhodes@acmarketingpr.com
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