Elizabethtown Gas Ranks Highest in Customer Satisfaction for 7th Consecutive Year
December 16 2021 - 9:18AM
Media
Contact: Dominick DiRocco (732)-239-4462
ddirocco@sjindustries.com
Investor
Contact: Dan Fidell(609) 561-9000 ext.
7027dfidell@sjindustries.com
FOR IMMEDIATE RELEASE
Elizabethtown Gas Ranks Highest in Customer Satisfaction
for 7th Consecutive
Year
UNION, N.J., December
16, 2021 – For
the seventh consecutive year, Elizabethtown Gas, a subsidiary of
South Jersey Industries (NYSE: SJI), is ranked Highest in Customer
Satisfaction with Residential Natural Gas Service in the East among
Midsize Utilities by J.D. Power.
In addition to the #1 overall ranking among comparable gas
utilities, Elizabethtown Gas achieved the top spot across three
study factors: price, corporate citizenship, and
communications.
“This recognition is a testament to the dedication and hard work
of all our Elizabethtown Gas employees who maintain the highest
standard for customer service,” said Christie McMullen, President,
Chief Operating Officer, Elizabethtown Gas. “We treat our customers
as valued partners in our efforts to deliver safe, reliable,
affordable clean energy.”
Elizabethtown Gas earned a 772-point customer satisfaction
rating out of 1,000-point scale. Ratings are based on responses
from online surveys between January 2021 and October 2021.
About Elizabethtown Gas
Elizabethtown Gas, a subsidiary of SJI (NYSE: SJI), delivers
safe, reliable, and affordable natural gas and promotes energy
efficiency to over 300,000 residential, commercial and industrial
customers in parts of Union, Middlesex, Sussex, Warren, Hunterdon,
Morris and Mercer counties. For seven years in a row, Elizabethtown
Gas has ranked highest in customer satisfaction for residential gas
service among east midsize utilities by J.D. Power. For more
information, visit elizabethtowngas.com.
About SJI
SJI (NYSE: SJI), an energy infrastructure holding company based
in Folsom, NJ, delivers energy services to customers through two
primary subsidiaries: SJI Utilities (SJIU) and SJI Energy
Enterprises (SJIEE). SJIU houses the company’s regulated
natural gas utility operations, delivering safe, reliable and
affordable natural gas to more than 700,000 residential, commercial
and industrial customers across New Jersey via its South Jersey Gas
and Elizabethtown Gas subsidiaries. SJIEE houses the company’s
non-utility operations primarily focused on clean energy
development and decarbonization via renewable energy production and
energy management activities.
Visit sjindustries.com for more
information about SJI and its subsidiaries.
Disclaimer – Elizabethtown Gas received the
highest score in the East Midsize segment of the J.D. Power
2015-2021 Gas Utility Residential Customer Satisfaction Studies of
customers’ satisfaction nationally among gas residential customers.
Visit jdpower.com/awards for more details.
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