Crews navigating icy roads, wind and
continuing winter weather in restoration efforts;
Company expects to restore power to nearly all
impacted customers Saturday
ATLANTA, Jan. 11,
2025 /PRNewswire/ -- Following Winter Storm Cora, which brought heavy snow,
freezing rain and ice to North
Georgia, Georgia Power has restored power to more than
230,000 customers since the start of the storm. As of Saturday
morning, less than 60,000 customers remain impacted. Crews are in
the field now and the company expects that nearly all impacted
customers who can receive power, will be reconnected today. The
company's rapid response to the storm has been possible through the
implementation of new "smart grid" technologies and the quick work
of pre-positioned teams who were ready to respond as soon as
conditions were safe to do so.
Many areas experienced additional damage overnight from falling
trees and limbs with the hardest hit areas including parts of
Alpharetta, Jonesboro and Atlanta. As crews work today, they are
starting with damage assessment, which is an essential part of
efficient restoration. These damage assessment teams are followed
by repair crews depending on the amount of damage and access to the
area. As weather conditions improve, restoration efforts can
accelerate, however, with temperatures expected to barely rise
above freezing in many areas Saturday, Georgia Power notes that
challenging road conditions and the potential for continued falling
ice, limbs and trees may slow progress or cause additional damage.
Georgia Power appreciates the importance of accurate information
for customers as they make plans for their families. The company
continues to post the latest information, including estimated
restoration times (ERTs) on its Outage Map as available, based on
the latest information from field crews. Visit the online Storm
Center to access the Outage Map and additional information.
Safety Tips for Customers and Crews
Georgia Power reminds customers that dangerous conditions exist
following a storm, and to always heed the advice of local, state,
and federal emergency authorities in storm-affected areas.
- Watch for Georgia Power crews working across the
state. If you must be on the roads, please move over one
lane for utility vehicles stopped on the side of the road – it's
the law in Georgia.
- Never touch any downed or low-hanging wire. Warn those
going out to play in snow or clear debris to watch for and avoid
downed wires.
- Never pull tree limbs off of power lines yourself or enter
areas with heavy snow, debris or downed trees as downed power lines
may be concealed. Customers should call 911 or Georgia
Power immediately if they see a fallen or low-hanging power
line.
- Take care if using a portable generator. Follow all
manufacturer's instructions, avoid using generators in enclosed
spaces and be mindful of electrical safety. Click here for more
safety tips.
Stay Connected & Informed:
- Outage Alerts – Customers subscribed to our free
Georgia Power Outage Alert service will receive personalized
notifications and updates via text message. Check that your contact
number is up to date to receive the latest information.
- Social Media – Follow Georgia Power across
Facebook, Instagram and X for storm tips, outage
updates, customer service and more.
- Outage & Storm Center – Available
at www.GeorgiaPower.com/Storm, customers can visit this site
to check their contact information is updated to receive Outage
Alerts, report and check the status of outages, and access useful
safety tips and information. Customers can also report and check
the status of an outage 24 hours a day by contacting Georgia Power
at 888-891-0938.
- Outage Map – Housed within the Outage & Storm
Center, Georgia Power's interactive Outage Map provides near
real-time information, allowing users to see where outages are
occurring across the state and track estimated restoration times.
The map is updated regularly from teams in the field.
- Georgia Power Mobile App – Download the Georgia
Power mobile app for Apple and Android devices to
access storm and outage information on the go.
About Georgia Power
Georgia Power is the largest electric subsidiary of Southern
Company (NYSE: SO), America's premier energy company. Value,
Reliability, Customer Service and Stewardship are the cornerstones
of the company's promise to 2.7 million customers in all but four
of Georgia's 159 counties.
Committed to delivering clean, safe, reliable and affordable
energy, Georgia Power maintains a diverse, innovative generation
mix that includes nuclear, coal and natural gas, as well as
renewables such as solar, hydroelectric and wind. Georgia Power
focuses on delivering world-class service to its customers every
day and the company is recognized by J.D. Power as an industry
leader in customer satisfaction. For more information, visit
www.GeorgiaPower.com and connect with the company on Facebook
(Facebook.com/GeorgiaPower), X (X.com/GeorgiaPower) and Instagram
(Instagram.com/ga_power).
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SOURCE Georgia Power
