Spirent Communications(TM) and a.p.solve Partner to Bring Next-Generation Workforce Management to North American Service Provide
November 11 2003 - 9:00AM
PR Newswire (US)
Spirent Communications(TM) and a.p.solve Partner to Bring
Next-Generation Workforce Management to North American Service
Providers Partnership to offer the first solution specifically
designed for managing the field operations of carrier-class telecom
service providers ROCKVILLE, Md. and IPSWICH, England, Nov. 11
/PRNewswire-FirstCall/ -- Spirent Communications(TM) , a worldwide
provider of integrated performance analysis and service assurance
systems for next-generation network technologies, and a.p.solve, a
pioneer in the development of intelligent field force management
solutions for telecommunications, cable and utility organisations,
today announced a strategic partnership to provide integrated
workforce management solutions for carrier-class North American
telecommunications service providers. The partnership unites
Spirent's Operations Support Systems (OSS) software, network probes
and professional services with a.p.solve's TASKFORCE(TM) solution
for expert field force management, to create solutions that make it
possible for carriers to transform their labor-intensive field
force activities into unified, highly cost-effective, and
customer-centric operations. "With TASKFORCE, Spirent can now
deliver North American telecom service providers an integrated
workforce management solution that brings the same level of
automated operational efficiencies and customer service benefits to
their field operations as our other solutions have already done for
management of their DSL and private line operations," said Dave
Rennyson, vice president of marketing of Spirent's Service
Assurance division. "Our partnership with Spirent is an integral
part of a.p.solve's international business growth and expansion,"
adds Cristian Parrino, vice president of Strategic Alliances. "We
are pleased that a proven, trusted partner with a track record of
delivering high-quality, high-value OSS solutions to leading North
American telecommunications operators has chosen to work with us as
we look to expand our presence in a very competitive marketplace."
About a.p.solve a.p.solve's mission is to transform the way
corporations with mobile workforces operate, reducing cost and
achieving operational efficiencies while empowering the
organisation to deliver superior customer service. Based in
Ipswich, UK, and with operations in France, Germany, Spain and
Italy, a.p.solve develops, markets, sells and supports TASKFORCE, a
pioneering intelligent field force management solution, aimed at
organisations with mobile workforces of 200-plus engineers.
Focusing on companies operating in the telecommunications, cable
and utility services industries, TASKFORCE today manages tens of
thousands of mobile workers, allowing large organisations to
provide a rapid, same-day response, at a significantly reduced
cost. a.p.solve works with a broad range of global partners to
deliver the proven competitive advantage to the world's best
service companies. About Spirent Communications Spirent
Communications is a worldwide provider of integrated performance
analysis and service assurance systems for next-generation network
technologies. Spirent's solutions enable customers to develop and
deploy network equipment and services more economically and
efficiently by emulating real-world conditions in the lab and
assuring end-to-end performance of large-scale networks.
http://www.spirentcom.com/ Spirent Communications is a wholly owned
business group of Spirent plc, an international network technology
company. Spirent plc is listed on the London Stock Exchange
(ticker: SPT). The company is also listed on the New York Stock
Exchange (ticker: SPM; CUSIP number: 84856M209).
http://www.spirent.com/ Spirent, Spirent Communications and the
Spirent logo are trademarks of Spirent plc. All other trademarks or
registered trademarks are held by their respective companies. All
rights reserved. This press release may contain forward-looking
statements that are based on current expectations or beliefs, as
well as assumptions about future events. By their nature,
forward-looking statements are inherently predictive, speculative
and involve risk and uncertainty because they relate to events and
depend on circumstances that will occur in the future. You should
not place undue reliance on these forward-looking statements, which
are not a guarantee of future performance and are subject to
factors that could cause Spirent's actual results to differ
materially from those expressed or implied by these statements.
These risks include the risks described from time to time in
Spirent's SEC periodic reports and filings. We undertake no
obligation to update our forward-looking statements, whether as a
result of new information, future events or otherwise. DATASOURCE:
a.p.solve CONTACT: Cristian Parrino of a.p.solve, +44-1473-605-900,
; or Anthony D'Alton of The itpr Partnership, +44-1932-578-800, ,
for a.p.solve; or Bayard Brewin of Spirent Communications,
+1-301-590-3595, Web site: http://www.spirent.com/
http://www.spirentcom.com/
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