Syniverse Selected to Streamline Roaming Process for Entel PCS
August 12 2008 - 9:00AM
Business Wire
Entel PCS, one of Chile�s largest mobile operators, has decided to
move its clearing business to Syniverse Technologies (NYSE:SVR) as
it seeks to simplify the complexities of providing industry-leading
service to its roaming subscribers. In addition to selecting
Syniverse�s Data Clearing House for GSM (DCH) and Financial
Clearing House for GSM (FCH), the South American operator also has
chosen Syniverse DataNet and Roaming Management Services (RMS) as
part of a complete set of solutions that will work together to
streamline its end-to-end roaming process. Syniverse is a leading
provider of technology and business solutions for the global
telecommunications industry. �We are extremely pleased that Entel
PCS has chosen to switch to us as its single source for roaming
solutions,� said Giorgio Miano, Senior Vice President, Caribbean
and Latin America, Syniverse. �By selecting our comprehensive
clearing, fraud prevention and roaming management solutions, Entel
PCS will reap the benefits of a much more efficient roaming
process.� Syniverse DCH and FCH will work together to handle Entel
PCS�s data and financial clearing. DCH will serve as a single point
of contact for the exchange of roaming billing records between
Entel PCS and its roaming partners as subscribers move in and out
of networks. FCH will manage Entel PCS�s payable and receivable
positions with these partners. Syniverse DataNet, which was named
�Best Roaming Product or Service� at the GSM Association�s (GSMA)
2008 Global Mobile Awards, provides industry-leading roaming fraud
protection by drastically reducing the time it takes to exchange
roaming data records used to spot fraudulent activities. This
solution also ensures Entel PCS will meet the October 2008 target
date to implement the GSMA�s new Near Real Time Roaming Data
Exchange (NRTRDE) anti-fraud roaming standards. RMS will enable
Entel PCS to manage its roaming business more efficiently by
providing the operator with access to roaming information via a
centralized data and document repository. This comprehensive,
cost-effective tool facilitates the electronic exchange of roaming
partner information in the RAEX-compliant XML format, enabling
mobile operators to perform queries, run reports and send alerts on
essential roaming agreement data. Juan Carlos Jil, International
Services Director, Entel PCS,�said Vodafone�s recommendation and
Syniverse�s excellent regional approach to customer support were
the main reasons his company decided to make the switch with a
three-year contract. Syniverse has a local presence in both Chile
and nearby Argentina. �Choosing Syniverse gives us two clear
advantages in today�s competitive marketplace,� Jil said. �First,
we benefit from its local presence that both gives Syniverse an
intimate understanding of the challenges we face and has earned
Syniverse an excellent reputation for superior in-region customer
service. Second, we can rely on a trusted provider of tightly
integrated roaming solutions that enhance our subscribers� customer
experience and increase revenue assurance.� About Syniverse
Syniverse Technologies (NYSE:SVR) solutions allow more than 600
communications companies in over 120 countries to provide seamless
mobile services by making it possible for disparate technologies
and standards to interoperate. Syniverse's flexibility and customer
focus permit its customers to quickly react to market changes and
demands, enabling the delivery of everything from voice calls to
sophisticated data and video services wherever and whenever
subscribers need them. With more than 20 years in the industry,
Syniverse is headquartered in Tampa, Florida, U.S.A., and has
offices in major cities around the globe. Syniverse is ISO
9001:2000 certified and TL 9000 approved, adhering to the
principles of customer focus and quality improvement practices.
More information is available at www.syniverse.com. About Entel PCS
Entel PCS belongs to Empresa Nacional de Telecomunicaciones S.A.,
the largest telecommunications company in Chile, where it provides
mobile, Internet, and local and long distance fixed-line phone
services as well as other related services. With almost six million
subscribers, Entel PCS received the Frost & Sullivan prize for
the 2007 Best Supplier of Mobile Services in Latin America. In May
2008, the company signed a strategic alliance with Vodafone, one of
the world�s largest mobile telecommunications network companies.
Entel, which also operates in Peru, is a member of Santiago Stock
Exchange (SSE: ENTEL). Its headquarters are in Santiago, Chile.
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