Tyler Technologies Announces Winners of the 2015 Tyler Public Sector Excellence Awards for Local Government Solutions
June 05 2015 - 9:17AM
Business Wire
Four agencies awarded for excellence using Eagle, EnerGov,
Incode or Tyler Public Safety software suites
Tyler Technologies, Inc. (NYSE: TYL) announced recipients of its
2015 Tyler Public Sector Excellence awards for Eagle™, EnerGov™,
Incode® and Tyler Public Safety™ local government software
solutions at its national user conference, Connect, in Atlanta.
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Tyler’s Local Government Division Vice
President of Client Services Terri Fallon (L) and Senior Vice
President of Product Strategy Rusty Smith (R) present a Tyler
Excellence Award to Lana Vidakovic, court clerk at the city of
Hurst, Texas. (Photo: Business Wire)
Tyler’s Excellence Awards recognize organizations that
demonstrate excellence in deploying Tyler software in novel and
impactful ways that extend best practices. Award submissions were
evaluated by a panel of Tyler leadership and entries were judged on
business value, maturity, innovation and relevance to other public
sector organizations. Additional criteria met by award winners
include:
- Creating a unique process that utilizes
a Tyler application
- Realizing significant savings after
implementing a Tyler product
- Increasing staff productivity by
implementing a Tyler product
- Empowering employees, citizens or
vendors
Tyler’s Eagle 2015 Excellence Award winner is Johnston County
Register of Deeds, North Carolina. Johnston County is one of the
oldest counties in North Carolina, with records that date back to
the mid-1700s. The county implemented Eagle Web™ to preserve the
integrity of its records while making them easily accessible to the
public. Through Eagle Web, lawyers and users access Johnston County
records dating back to 1746 from their own computers 24/7 without
having to charge their customers for travel time to the county
office — resulting in faster service and reduced fees.
Tyler’s EnerGov 2015 Excellence Award winner is the city of
Cambridge, Massachusetts. Cambridge’s Inspectional Services
Department implemented EnerGov’s citizen access portal to reduce
long lines, increase citizen transparency into processes, and
provide faster services. More than 99 percent of the city’s permit
and license applications are now received online. Cambridge is
located one mile north of Boston and has more than 107,000
residents.
The Incode 2015 Excellence Award winner is the city of Hurst,
Texas. Hurst received the award for using Incode Online™ to replace
paper-based processes in its courts, thereby increasing revenue
collection and decreasing long waiting lines. The city also created
a QR code that is included on all court documents and citations for
defendants to scan and immediately be directed to the online
payments website. Hurst is located in the central portion of the
Dallas-Fort Worth metroplex and has an annual caseload of
23,000.
The city of Boerne, Texas, is the Tyler Public Safety 2015
Excellence Award winner. Boerne has leveraged Tyler Public Safety
software to respond to calls in less than five minutes and decrease
mobile costs by approximately 77 percent. The city uses iPad®
tablets with Tyler Public Safety’s Mobile CAD (computer-aided
dispatch) and RMS (record management system) applications,
resulting in better in-field efficiencies. Boerne has a population
of approximately 13,000 and has seen a 70 percent increase in
population since 2000.
Tyler Excellence Award winners were honored on May 4 at the
Connect 2015 user conference in Atlanta, where they were presented
with the award and given the opportunity to share their best
practices and lessons learned with their public sector peers.
“Tyler’s Public Sector Excellence Awards program is our chance
to publicly recognize clients, like Johnston County Register of
Deeds and the cities of Cambridge, Hurst and Boerne, who improve
services and create value for taxpayers by using our software in
impactful ways,” said Brett Cate, president of Tyler’s Local
Government Division. “We welcome the opportunity for our clients to
share real-word successes with their peers at our yearly user
conference. Congratulations to all of our Excellence Award
winners.”
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of
end-to-end information management solutions and services for local
governments. Tyler partners with clients to empower the public
sector — cities, counties, schools and other government entities —
to become more efficient, more accessible and more responsive to
the needs of citizens. Tyler’s client base includes more than
13,000 local government offices in all 50 states, Canada, the
Caribbean, the United Kingdom and other international locations.
Forbes has named Tyler one of “America’s Best Small Companies”
eight times and the company has been included six times on the
Barron’s 400 Index, a measure of the most promising companies in
America. More information about Plano-based Tyler Technologies can
be found at www.tylertech.com.
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Jetstream PR for Tyler TechnologiesTony Katsulos, 972-788-9456,
ext. 301katsulos@jetstreampr.com
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