Additional
Energy AidSM Funds Available to
Texas Communities
IRVING,
Texas, July 15, 2024 /PRNewswire/ -- With the
initial impacts of Hurricane Beryl stretching into a second week,
Texas-based Vistra (NYSE:
VST) is announcing several ways it and its family of retail
electricity brands are helping Texans with critical needs, recovery
efforts, and bill-payment assistance and flexibility. Vistra's
retail brands include TXU Energy, Ambit Energy, TriEagle Energy,
4Change Energy, Veteran Energy, and Express Energy.
"This devastating storm has significantly affected the lives of
millions, and we are committed to helping those communities in
distress. The impacts go far beyond the storm itself as many Texans
lost power during sweltering summer heat and have lost vital
resources such as food and medicine," said Scott Hudson, president of Vistra Retail. "Our
hope is that this contribution will help to provide relief and
comfort to those still dealing with Beryl's aftermath."
Vistra's $1 million donation will
be divided between its charity and social services partners, who
will work directly with people to provide assistance with supplies
and food, and its own Energy Aid program to assist with electric
bills.
"When our customers are dealing with the hardship of rebuilding,
we don't want them worrying about whether to pay their electric
bill or buy groceries. By utilizing our Energy Aid funds, they can
free up that money to use on other necessities," Hudson
continued.
"With this gift, Vistra is providing direct assistance to help
neighbors throughout the greater Houston region recover from Hurricane Beryl,"
said Claudia Aguirre, president and
CEO of BakerRipley. "The loss of food, income, and the additional
expenses incurred by families all over the region is significant.
We are grateful to the Vistra family of retail brands for their
ongoing partnership, especially during times like this."
To access assistance:
Accessing assistance is simple.
Bill-payment assistance: Over the last 40 years, the
company's Energy Aid program has provided more than $130 million in bill-payment assistance, helping
around 20,000 families a year keep their homes powered and safe.
These funds are donated by employees, customers, and the company
and are distributed through social service partner agencies.
With today's announcement, Vistra is providing an additional
$400,000 through Energy Aid to assist
customers in areas impacted by Hurricane Beryl who need help paying
their electric bills. These funds are being allocated to existing
Energy Aid partners serving Houston and upper Texas Gulf Coast areas.
For information on which social service agency provides
assistance in their area, customers can call 2-1-1 and ask for
"bill payment assistance."
Payment flexibility: Additionally, during this time of
extreme need, Vistra's Texas
retail brands are providing payment flexibility to customers
affected by Hurricane Beryl by:
- Waiving late fees.
- Extending payment due dates with no down payment required.
- Reducing down payments and deferring the balances over five
equal installments.
This assistance will be available through at least Aug. 30 to customers of Vistra's Texas retail brands: TXU Energy, Ambit Energy,
TriEagle Energy, 4Change Energy, Veteran Energy, and Express
Energy. Customers can call the customer service number on their
electric bill to take advantage of this payment flexibility
assistance.
All other critical needs like food and necessities:
Texans can call 2-1-1 to be connected to social service agencies
partnering with Vistra in their area, including BakerRipley,
Catholic Charities, and Northwest Assistance Ministries.
About Vistra
Vistra (NYSE: VST) is a leading Fortune 500 integrated retail
electricity and power generation company that provides essential
resources to customers, businesses, and communities from
California to Maine. Based in Irving, Texas, Vistra is a leader in the energy
transformation with an unyielding focus on reliability,
affordability, and sustainability. The company safely operates a
reliable, efficient, power generation fleet of natural gas,
nuclear, coal, solar, and battery energy storage facilities while
taking an innovative, customer-centric approach to its retail
business. Learn more at vistracorp.com.
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SOURCE Vistra Corp.
