Verizon’s Southern California wildfire response
January 08 2025 - 6:56PM
The powerful windstorm in Southern California has sparked multiple
fires, including the Palisades, Eaton, Hurst, and Woodley fires. In
response, Verizon remains committed to maintaining the safety and
connectivity of communities, businesses, and first responders in
these areas and throughout Southern California. To support these
communities, Verizon will be offering customers in the hardest hit
areas unlimited call/text/data to help them focus on what matters
most - ensuring the safety of their family. More details about this
relief will be available in the coming days.
In addition, Verizon has deployed free Wi-Fi and charging
stations for public use in several locations throughout the
community:
- Westwood Recreation Center | 1350 S.
Sepulveda, Los Angeles 90025
- El Camino Real Charter High School | 5440
Valley Circle Blvd, Woodland Hills, CA 91367
- Oxnard College | 4000 S Rose Avenue, Oxnard,
CA 93033
“Our hearts go out to everyone affected by the devastating
wildfires in Pacific Palisades, Pasadena, and surrounding areas,”
said Steven Keller, Verizon’s Pacific Market President. “We
understand how critical it is to stay connected during emergencies
like these, and we are fully committed to supporting these
communities, first responders, and our customers in every way
possible. We stand with you in this challenging time and will
continue working tirelessly to ensure reliable communication
remains a lifeline for those in need.”
Wildfire conditions and Public Safety Power Shutoffs in the Los
Angeles area have caused service interruptions for some customers.
Our engineers are working quickly and safely, coordinating with
local public agencies to coordinate support and mitigate impacts
for those customers affected across the area.
Verizon’s network infrastructure includes extensive redundancy
measures and backup power solutions across critical sites to ensure
minimal service impacts. Its fleet of over 550 mobile assets,
including drone and aerial technologies, is ready to rapidly deploy
and deliver essential connectivity. This capability is complemented
by Verizon’s use of nearly 300 satellite-based assets, ensuring
reliable communication even when traditional infrastructures are
compromised.
The Verizon Frontline Crisis Response Team continues its support
of first responders on the front lines of fire response and
containment operations across the nation, including the ongoing
efforts in Southern California. In 2024, this highly-specialized
team delivered nearly 2,000 Verizon Frontline solutions to fire
camps in 14 states to help provide public safety agencies with
mission-critical voice and data service as they battled wildfires.
Overall in 2024, the Verizon Frontline Crisis Response Team
responded to more than 1,500 such requests from nearly 850
different federal, state and local agencies in 46 states.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) powers and
empowers how its millions of customers live, work and play,
delivering on their demand for mobility, reliable network
connectivity and security. Headquartered in New York City, serving
countries worldwide and nearly all of the Fortune 500, Verizon
generated revenues of $134.0 billion in 2023. Verizon’s world-class
team never stops innovating to meet customers where they are today
and equip them for the needs of tomorrow. For more, visit
verizon.com or find a retail location at verizon.com/stores.
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Media contact:Alexis
Madrigalalexis.madrigal@verizon.com
Lauren Petersonlauren.peterson@verizon.com
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