WNS Recognized as a ‘Leader’ in NelsonHall’s 2021 Healthcare Payer BPS NEAT Evaluation
June 15 2021 - 8:00AM
Business Wire
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global
Business Process Management (BPM) solutions, today announced that
it has been recognized as an overall ‘Leader’ in NelsonHall’s 2021
NEAT evaluation for Healthcare Payer business process services
(BPS).
NelsonHall’s ‘Leader’ category is based on a company’s ability,
relative to their peers, to deliver immediate benefits today and
meet future client requirements. The NEAT tool assesses the
capability of vendors across a range of criteria including
strategic offerings, delivery, presence and market momentum, use of
technology, and benefits achieved. The report highlights WNS’
differentiated solutions in provider administration and network
management, member services, enrollment and eligibility, claims
administration, and care management. Also noted are WNS’
investments in digitalization, design thinking, and Customer
Experience (CX).
“WNS continues to help our healthcare insurance clients meet
their rapidly evolving business requirements. Our deep domain
knowledge, proprietary technology platforms, and advanced analytics
capabilities have helped us co-create new solutions with clients in
the healthcare payer space. Through targeted investments and unique
industry solutions, WNS has enabled them to rapidly move toward
value-based care and enhance the customer experience,” said Keshav
R. Murugesh, Group CEO, WNS.
“Healthcare payers today are looking for BPM providers with
strong domain and process understanding, advanced analytics
capabilities and transformative solutions that rethink process
boundaries and operating models. WNS’ continued focus on
strengthening domain expertise, innovative offerings, and
comprehensive CX offerings have helped it gain and retain a
leadership position in the healthcare payer BPS market. The
creation of Centers of Excellence and key partnerships will
continue to support WNS’ growth in these areas,” said Ashley
Singleton, Market Analyst, NelsonHall.
In the healthcare payer sector, WNS services 3 of the 10 largest
Health Insurance companies in the US as measured by annual
premiums. The company offers solutions across plan design, member
services administration, enrollment & eligibility, billing
& collections, claims administration, provider, administration
& network management, and care management. WNS’ ongoing
investments in digitalization, CX, clinical analytics, and
lifecycle management are helping clients deliver improved member
health outcomes.
About WNS WNS (Holdings)
Limited (NYSE: WNS) is a leading Business Process Management (BPM)
company. WNS combines deep industry knowledge with technology,
analytics and process expertise to co-create innovative, digitally
led transformational solutions with over 380 clients across various
industries. WNS delivers an entire spectrum of BPM solutions
including industry-specific offerings, customer experience
services, finance and accounting, human resources, procurement, and
research and analytics to re-imagine the digital future of
businesses. As of March 31, 2021, WNS had 43,997 professionals
across 58 delivery centers worldwide including facilities in
Australia, China, Costa Rica, India, the Philippines, Poland,
Romania, South Africa, Spain, Sri Lanka, Turkey, the United
Kingdom, and the United States. For more information, visit
www.wns.com.
About NelsonHall NelsonHall
is the leading global analyst firm dedicated to helping
organizations understand the ‘art of the possible’ in digital
operations transformation. With analysts in the U.S., U.K., and
Continental Europe, NelsonHall provides buy-side organizations with
detailed, critical information on markets and vendors (including
NEAT assessments) that helps them make fast and highly informed
sourcing decisions. And for vendors, NelsonHall provides deep
knowledge of market dynamics and user requirements to help them
hone their go-to-market strategies. NelsonHall’s research is based
on rigorous, primary research, and is widely respected for the
quality, depth and insight of its analysis.
Safe Harbor Provision This
document includes information which may constitute forward-looking
statements made pursuant to the safe harbor provisions of the
Private Securities Litigation Reform Act of 1995, the accuracy of
which are necessarily subject to risks, uncertainties, and
assumptions as to future events. Factors that could cause actual
results to differ materially from those expressed or implied are
discussed in our most recent Form 20-F and other filings with the
Securities and Exchange Commission. WNS undertakes no obligation to
update or revise any forward-looking statements, whether as a
result of new information, future events, or otherwise.
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version on businesswire.com: https://www.businesswire.com/news/home/20210615005595/en/
Investors: David Mackey
EVP–Finance & Head of Investor Relations WNS (Holdings) Limited
+1 (646) 908-2615 david.mackey@wns.com Media: Archana Raghuram Global Head –
Marketing & Communications and Corporate Business Development
WNS (Holdings) Limited +91 (22) 4095 2397 archana.raghuram@wns.com
; pr@wns.com
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