ADDING MULTIMEDIA: Western Union Launches Enhanced Consumer Loyalty Prepaid Card Targeting 8 Million Western Union® Gold Car...
July 01 2009 - 2:47PM
Business Wire
The Western Union Company (NYSE: WU), a global leader in money
transfer services, announced today plans to enhance The Western
Union� Gold Card, the company�s global consumer loyalty program,
with the convenience of a reloadable Visa� prepaid card1.
Western Union will selectively offer the program starting in
July targeting 8 million Western Union Gold Card loyalty members in
the U.S.
�Whether it�s cash, account, or card based, our expanding global
money-movement network provides consumers more ways to move money
quickly to more places worldwide than any other business,� said
Stewart A. Stockdale, executive vice president and president, The
Americas for Western Union.
�Designed to better serve the needs of our money-transfer send
customer, the new and enhanced debit prepaid Western Union Gold
Card will help strengthen our relationship and value proposition
among our most loyal customers, providing each with increased
convenience, and smart and cost-effective ways to better manage
their money in what is becoming a cash versus credit driven
economy.�
According to a recent Western Union consumer survey one in four
Americans say they are using cash more often than they have in the
past; 88 percent say an important reason they use cash is to avoid
high interest rates and fees charged by credit card companies; and
91 percent say it is important for them to use cash more often so
they avoid building credit card debt.
�The Western Union Gold Card prepaid card will now offer
consumers the flexibility they need and want,� concluded
Stockdale.
The Western Union Gold Card Visa� Prepaid Card
benefits:
Prepaid Benefits
- The Western Union Gold Card Visa
Prepaid Card serves as both a loyalty program card and a Visa
Prepaid Card
- The card can be reloaded
- Consumers save time and can earn
valuable benefits, including discounts, when sending qualifying
Western Union Money Transfer� and Quick Collect� transactions
- No monthly maintenance or
purchase transaction fees, unlike other prepaid cards
- Cardholders can use the card
anywhere Visa debit cards are accepted including online and at
ATMs2
- The Western Union Gold Card Visa
Prepaid Card is protected by Visa�s zero liability policy3 (details
at usa.visa.com)
- If lost or stolen the consumer
has the option to have the card replaced
- Access to account activity
online
- SMS (texts) and email balance
alert capabilities
Gold Card Benefits
- Western Union Gold Card members
do not need to fill out money-transfer forms when sending
money-transfers
- Gold Card member information is
easily retrieved expediting transactions
- Members earn points to redeem
for rewards that include merchandise or money-transfer
discounts
- Every transaction with a Gold
Card earns free phone time
- The Western Union Gold Card also
serves as a calling card, allowing the user to recharge phone
time
- To enroll in The Western Union
Gold Card program, consumers will need to call The Western Union
Customer Service Center at 1-877-984-0469 for English or
1-877-984-0464 for Spanish
"In speaking to prepaid providers, Mercator Advisory Group has
discovered that this difficult economy has significantly increased
consumer acquisition and usage of these prepaid cards around the
world," said Tim Sloane, vice president client services and
director Prepaid Advisory Service for Mercator Advisory Group, the
leading market research organization focused exclusively on
payments.
"The opportunity for prepaid card providers is to deliver the
services the customer wants in order to retain the cardholder. This
represents a significant opportunity for Western Union to attract
consumers through their loyalty Gold Card program, since Western
Union knows who the customer is, what services they use, and what
financial help they need. These are all the critical factors that
are pre-requisites for designing and implementing creative prepaid
products that deliver high value to cardholders.�
Western Union recently launched an innovative Overnight Home
Delivery service4 pilot featuring the new Western Union MoneyWise�
Visa prepaid debit card designed to better meet the needs of
money-transfer receive consumers.
The MoneyWise� card is sent overnight via FedEx� so that it
arrives at the recipient�s door the next day and can be activated
by the receiver with the Western Union Money Transfer Control
Number. The card also is protected by the Visa� zero liability
policy.
Together, the Western Union Gold Card and MoneyWise� Visa
prepaid cards offer both send and receive money-transfer consumers
the ability to upload money to a reloadable prepaid debit card with
the flexibility to leveraging rewards and benefits to send and
receive money transfers, and make retail, online or over the phone
purchases anywhere the Visa card is accepted worldwide.
Survey Methodology
The survey, commissioned by Western Union and conducted by GfK
Roper Public Affairs & Media polled 1,000 people 18 years old
and older between May 21 and May 24, 2009.
1The Western Union� Gold Card Visa Prepaid Card is issued by
MetaBank, Member FDIC pursuant to a license from Visa U.S.A.
Inc.
2ATM withdrawals are subject to a fee of $1 per use plus
applicable ATM operator fees apply. ATM withdrawals limited to
$500/day.
3Visa's Zero Liability policy covers U.S.�issued cards only and
does not apply to ATM transactions, PIN transactions not processed
by Visa, or certain commercial card transactions. Cardholder must
notify issuer promptly of any unauthorized use. Consult issuer for
additional details or visit www.visa.com/security.
4Overnight Home Delivery Service and MoneyWise� Visa� Prepaid
Cards not available to send to Alaska, Arizona, Hawaii, Puerto
Rico, Guam, U.S. military bases, and the Virgin Islands, The
MoneyWise Visa prepaid card is subject to terms, conditions,
restrictions and fees for use. Use of the card may be subject to
user identification requirements and transaction and load
limits.
About MetaBank�
MetaBank is a federally-chartered savings bank regulated by the
Office of Thrift Supervision. Meta Financial Group, Inc.� is the
holding company for MetaBank, Meta Payment Systems�, and Meta Trust
Company�. For more information, visit http://www.metacash.com.
About Western Union
The Western Union Company (NYSE: WU) is a leader in the money
transfer segment of global payments. Together with its Orlandi
Valuta and Vigo branded money transfer services, Western Union
provides consumers with fast, reliable and convenient ways to send
and receive money around the world, as well as send payments and
purchase money orders. It operates through a combined network of
more than 379,000 Agent locations in more than 200 countries and
territories. Famous for its pioneering telegraph services, the
original Western Union dates back to 1851. For more information,
visit www.westernunion.com.
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