Western Union Global Payout Now Available via KEB Hana Bank’s Mobile App
July 18 2019 - 7:00PM
Business Wire
KEB Hana Mobile App Synced with Western
Union’s Worldwide Pay-Out Network
Western Union, a leader in cross-border, cross-currency money
movement, and KEB Hana Bank, a leading bank in Korea, have come
together to enable global money transfers for the bank’s foreign
national customers, by leveraging the Western Union® Worldwide
pay-out Network.
The app will allow KEB Hana Bank’s customers to send money from
their smartphones for payout in cash across more than 200 countries
and territories. The app also supports service in 15 different
languages, providing convenient and user-friendly customer
experience.
Western Union is powering a new form of collaboration by
processing complex foreign exchange, settlement and money movement
requirements across more than 200 countries and territories
enabling KEB Hana Bank to offer its own brand of cross-border money
movement through its new mobile app - Hana EZ.
“KEB Hana Bank is pleased to collaborate with Western Union for
global digital cross-border money transfers, offering our customers
with easy and seamless access to the world. This digital service
launch is aligned with our vision to provide customers with the
convenience to send money to almost anywhere in the world, any time
- 24/7,” said Cho, Jong Hyoung, Head of Business Group and Managing
Director, KEB Hana Bank.
“Western Union’s global money transfer engine will enable KEB
Hana Bank’s mobile app to send money globally. It is a unique
integration of our strengths as we continue to drive breakthrough
connections by enabling national enterprises to scale their
business offerings worldwide, leveraging our money movement
platform,” said Molly Shea, Senior Vice President & General
Manager, Global Money Transfer, Asia Pacific, Western Union.
“We are privileged to work with KEB Hana Bank, famed for
utilizing innovative technologies to serve customers. Innovative
collaborations will continue to shape global business models in the
race to enhance customer experience and win and retain their
loyalty. We are extending our cross-border service access utilized
today by more than 150 million customers, to allow more consumers
to access real-time global connectivity for money movement,” added
Shea.
Western Union has operated in Korea since 2001. Consumers still
retain the choice to transfer money online or offline at over 4,100
Agent locations1 across the country.
CUSTOMER GUIDANCE
In line with local regulations, prior to the first use of the
app (available for iOS and Android), foreign national customers are
required to visit the nearest KEB Hana Bank branch, open a bank
account and apply for internet banking service. After which
customers can download the app and proceed to make a
transaction.
In addition to the convenience and reliability of sending money
anytime, the app enables customers to estimate fees and foreign
exchange rates for online money transfers and track past and
pending transactions.
Customers can learn more by calling the customer service center
at 1588-1111/ 1599-1111.
About Western Union
The Western Union Company (NYSE: WU) is a global leader in
cross-border, cross-currency money movement. Our omnichannel
platform connects the digital and physical worlds and makes it
possible for consumers and businesses to send and receive money and
make payments with speed, ease, and reliability. As of March 31,
2019, our network included over 550,000 retail agent locations
offering Western Union, Vigo or Orlandi Valuta branded services in
more than 200 countries and territories, with the capability to
send money to billions of accounts. Additionally, westernunion.com,
our fastest growing channel in 2018, is available in approximately
70 countries, plus additional territories, to move money around the
world. With our global reach, Western Union moves money for better,
connecting family, friends and businesses to enable financial
inclusion and support economic growth. For more information, visit
www.westernunion.com.
About KEB Hana Bank
KEB Hana Bank is a major commercial bank with headquarters in
Seoul that operates more than 750 branches in Korea and a global
network of over 183 locations in 24 countries. The flagship
institution of Hana Financial Group, the Bank provides financial
products and services to corporate and retail clients built around
its strategic and historic strengths in areas of foreign exchange,
international banking, foreign direct investment (FDI), as well as
Private Banking and Retail Banking services. In particular, the
Bank holds about a 50% market share of Korea's international
remittance business.
1. Network data as of March 31, 2019
View source
version on businesswire.com: https://www.businesswire.com/news/home/20190718005793/en/
Western Union Global Money Transfer Karen Santos;
Karen.Santos2@westernunion.com
KEB Hana Bank Dongyoon Hwang;
dongyoonhwang@hanafn.com
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