Patni Ranked Highest Among Indian Offshore Supply Chain Solution Providers in Customer Satisfaction
August 21 2006 - 10:36AM
PR Newswire (US)
Survey by Independent Research Firm Shows 64% of Participants Would
Recommend Patni CAMBRIDGE, Mass., Aug. 21 /PRNewswire-FirstCall/ --
Patni Computer Systems Ltd., (Patni) a leading global IT consulting
and services provider, announced today, that it has received the
highest customer satisfaction rating among Indian offshore supply
chain solution providers, in a recent Forrester survey. The survey,
"Ranking Supply Chain Management Tools and Services," conducted by
Forrester Research, Inc., in June 2006, queried 167 supply chain
decision makers in North America. It examined their satisfaction
with supply chain software and services, as well as their plans for
additional investments. With 64% of survey respondents saying they
would recommend Patni to others, Patni scored the highest customer
satisfaction among Indian offshore providers covered in the survey.
"We are committed to entering each customer engagement with the
objective of becoming a trusted partner," said Milind Padalkar,
senior VP and head, enterprise solutions, Patni Computers Systems.
"Our ongoing investments in the people, tools and methodologies
essential to building relationships that can transform a customer's
business have been duly recognized by our customers." Patni's
supply chain management implementation practice provides customers
with a wide array of services to support their advanced planning,
scheduling, sourcing, collaboration, logistics and transportation
requirements. One of the industry's largest integrated mobility
solutions providers utilizes Patni's expertise in ERP production
support and application delivery center work to maximize its IT
budgets and refocus resources on designing new service offerings.
Patni is also supporting a leading provider of specialty chemicals
with global ERP production support on a 24x7 basis, as well as
managing its global IT call center operations, supporting one of
the largest single instances of SAP in the world. Patni has a
successful global track record of building and implementing
end-to-end supply chain solutions from both leading ERP vendors and
vertical application providers. Its supply chain management
solutions seamlessly integrate supply chain operations with diverse
shop-floor applications and provide real-time integration with
back-office ERP applications. About Patni Patni Computer Systems
Limited (BSE:PATNIBSE:COMPUTBSE:NSE:BSE:PATNIBSE:NYSE:BSE:PTI) is a
global IT Services provider servicing Global 2000 clients. Patni
caters to its clients through its industry-focused practices,
including insurance, manufacturing, financial services,
telecommunications, and its technology-focused practices. With an
employee strength of over 12,000 and multiple offshore development
facilities across eight cities; Patni has 23 international offices
across the Americas, Europe and Asia-Pacific. Patni has registered
revenues of US$ 450 million for the year 2005. Patni's service
offerings include application development, application maintenance
and support, packaged software implementation, infrastructure
management services, product engineering services, business process
outsourcing and quality assurance services. Committed to quality,
Patni adds value to its client's businesses through
well-established and structured methodologies, tools and
techniques. Patni is an ISO 9001: 2000 certified and SEI-CMMi Level
5 organization, assessed enterprise wide at P-CMM Level 3. In
keeping with its focus on continuous process improvements, Patni
adopts Six Sigma practices as an integral part of its quality and
process frameworks. For more information on Patni, visit
http://www.patni.com/. Safe Harbor: Certain statements in this
release concerning our future growth prospects are forward-looking
statements, which involve a number of risks, and uncertainties that
could cause actual results to differ materially from those in such
forward-looking statements. The risks and uncertainties relating to
these statements include, but are not limited to, risks and
uncertainties regarding fluctuations in earnings, our ability to
manage growth, intense competition in IT services including those
factors which may affect our cost advantage, wage increases in
India, our ability to attract and retain highly skilled
professionals, time and cost overruns on fixed-price, fixed-time
frame contracts, client concentration, restrictions on immigration,
our ability to manage our international operations, reduced demand
for technology in our key focus areas, disruptions in
telecommunication networks, liability for damages on our service
contracts, the success of the companies in which Patni has made
strategic investments, withdrawal of governmental fiscal
incentives, political instability, legal restrictions on raising
capital or acquiring companies outside India, and unauthorized use
of our intellectual property and general economic conditions
affecting our industry. Additional risks that could affect our
future operating results are more fully described in our Red
herring filing. The company does not undertake to update any
forward-looking statement that may be made from time to time by or
on behalf of the Company. DATASOURCE: Patni Computer Systems
Limited CONTACT: For USA: Sriya Kodial of Text 100 for Patni
Computer Systems, +1-617-399-4918, ; For UK: Simone Carr of Text
100 for Patni Computer Systems, +44.7974.161.190, ; or Tony Viola
of Patni Computer Systems, +1-617-354-7424, Web site:
http://www.patni.com/
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