Survey Finds Multi-Vendor Outsourcing on the Rise
September 28 2006 - 9:00AM
PR Newswire (US)
Patni Computer Systems Polls IT Decision Makers at PatniConnect 06
CAMBRIDGE, Mass., Sept. 28 /PRNewswire-FirstCall/ -- Patni Computer
Systems (BSE:PATNIBSE:COMPUTBSE:NSE:BSE:PATNIBSE:NYSE:BSE:PTI)
today announced the results of a recent CIO survey conducted at its
annual customer conference, 'PatniConnect'. According to the
survey, 45% of the respondents prefer leveraging multiple vendors
for specific project requirements with work competitively
distributed, as opposed to 17% favoring global deals with a single
service provider. Patni conducted the survey with more than 100
Global CIOs and business leaders from the company's customer base
across the US, Europe and Asia. The survey also revealed the Global
CIO's vision on IT Strategy & Outsourcing, Investments &
Initiatives, and Customer-Vendor Relationship. Key findings
include: * IT Strategy & Outsourcing: - With multi-sourcing
gaining traction within the industry, vendor selection is moving
away from a country-specific to a more global, talent-based
destination mix. The survey saw 32% still depending largely on
India for offshore requirements, but a close 29% selected sourcing
requirements from multiple locations. Twenty-three (23%) of the
respondents mix a large local sourcing component with an offshoring
component. - Although cost savings is still an important factor in
selecting an outsourcing partner, 33% of the respondents indicated
that quality of services was the primary concern. Cultural fit, the
top choice in last year's survey, slipped to third place at 15%,
while lowest cost was tied with flexibility for fourth in
importance at 10%. - While the number of those employing IT-based
captives was up slightly from last year, an overwhelming 67% of the
respondents indicated that they do not have captive offshore
facilities and have no plans to set them up. Customers see captive
facilities as a substantial obligation and as long as they are
getting measurable results from their service providers, they do
not see any reason to run their own centers offshore. * Investments
& Initiatives: - Technologies such as Web Services, SOA and
Business Service Management (BSM) were rated high investment areas
over the next two years. Increasing emphasis on Web services and
SOA indicates that CIOs want technologies that allow more
flexibility. - Ninety-four percent (94%) of the respondents cited
an increase in their outsourcing budgets overall, with nearly
two-thirds (65%) indicating increases ranging from 5-35%. *
Customer-Vendor Relationship - The risk/reward framework (fixed
price contracts with pre-defined SLA commitments) is the most
preferred mode of commercial engagement allowing for a more
globally competitive environment (29%), followed closely by fixed
price contracts (26%) where customers are cushioned against
industry inflation in specific economies. PatniConnect provides a
platform for Patni clients, IT & business leaders, and academic
professionals to interact with Patni senior management and debate
future trends in IT and outsourcing. This year, PatniConnect
celebrated its third anniversary, featuring keynotes by Tom
Stewart, Editor-in-Chief of the Harvard Business Review and David
Tapper, Research Director IT Outsourcing, Utility Services and
Global Offshore Services, IDC. The three-day event in Austin, Texas
was attended by key executives from across the technology, product
engineering, insurance, financial services, telecommunications and
manufacturing segments. About Patni Patni Computer Systems Limited
(BSE:PATNIBSE:COMPUTBSE:NSE:BSE:PATNIBSE:NYSE:BSE:PTI) is a global
IT Services provider servicing Global 2000 clients. Patni caters to
its clients through its industry-focused practices, including
insurance, manufacturing, financial services, telecommunications,
and its technology-focused practices. With employee strength of
over 12,000 and multiple offshore development facilities across
eight cities; Patni has 23 international offices across the
Americas, Europe and Asia-Pacific. Patni has registered revenues of
US$ 450 million for the year 2005. Patni's service offerings
include application development, application maintenance and
support, packaged software implementation, infrastructure
management services, product engineering services, business process
outsourcing and quality assurance services. Committed to quality,
Patni adds value to its client's businesses through
well-established and structured methodologies, tools and
techniques. Patni is an ISO 9001: 2000 certified and SEI-CMMi Level
5 organization, assessed enterprise wide at P-CMM Level 3. In
keeping with its focus on continuous process improvements, Patni
adopts Six Sigma practices as an integral part of its quality and
process frameworks. For more information on Patni, visit
http://www.patni.com/. Safe Harbor: Certain statements in this
release concerning our future growth prospects are forward-looking
statements, which involve a number of risks, and uncertainties that
could cause actual results to differ materially from those in such
forward-looking statements. The risks and uncertainties relating to
these statements include, but are not limited to, risks and
uncertainties regarding fluctuations in earnings, our ability to
manage growth, intense competition in IT services including those
factors which may affect our cost advantage, wage increases in
India, our ability to attract and retain highly skilled
professionals, time and cost overruns on fixed-price, fixed-time
frame contracts, client concentration, restrictions on immigration,
our ability to manage our international operations, reduced demand
for technology in our key focus areas, disruptions in
telecommunication networks, liability for damages on our service
contracts, the success of the companies in which Patni has made
strategic investments, withdrawal of governmental fiscal
incentives, political instability, legal restrictions on raising
capital or acquiring companies outside India, and unauthorized use
of our intellectual property and general economic conditions
affecting our industry. The company does not undertake to update
any forward-looking statement that may be made from time to time by
or on behalf of the Company. For further editorial information
contact: For USA Sriya Kodial Tony Viola Text 100 for Patni
Computer Systems Patni Computer Systems 617.399.4918 617.354.7424
For India Ketan Jain Heena Kanal Text 100 for Patni Computer
Systems Patni Computer Systems 98203 03412 98219 39992 For UK
Simone Carr Text 100 for Patni Computer Systems +44.7974.161.190
DATASOURCE: Patni Computer Systems Limited CONTACT: USA: Sriya
Kodial of Text 100 for Patni Computer Systems, +1-617-399-4918, ;
or Tony Viola of Patni Computer Systems, +1-617-354-7424, ; India:
Ketan Jain of Text 100 for Patni Computer Systems, 98203 03412, ;
or Heena Kanal of Patni Computer Systems, 98219 39992, ; UK: Simone
Carr of Text 100 for Patni Computer Systems, +44.7974.161.190, Web
site: http://www.patni.com/
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