Raymond James Selects SPECTRUM(R) Integrity(TM)
April 12 2004 - 9:00AM
PR Newswire (US)
Raymond James Selects SPECTRUM(R) Integrity(TM) Aprisma Solution
Ensures Reliability of IT Infrastructure Serving Institutional and
Retail Financial Services Clients PORTSMOUTH, N.H., April 12
/PRNewswire/ -- Aprisma Management Technologies, Inc., a Gores
Technology Group Company, today announced that Raymond James
Financial, Inc. has chosen Aprisma's SPECTRUM Integrity to ensure
the performance and reliability of their network infrastructure. A
high-availability backbone supports data centers in St. Petersburg,
FL and Detroit, MI along with more than 2,100 branch offices.
Raymond James has deployed SPECTRUM's seamless integration with CA
Unicenter and the new OneClick(TM) user interface to accelerate
finding and fixing IT infrastructure problems. (Logo:
http://www.newscom.com/cgi-bin/prnh/20001218/NEM017LOGO ) "The
network is our lifeblood," said Robert Zradicka, Dir. of Network
Operations at Raymond James. "SPECTRUM is our eyes and ears into
all aspects of the LAN and WAN. It is flexible, feature-rich,
stable and doing everything we wanted -- we are still discovering
its potential." Raymond James has experienced tremendous growth
over the last five years while automated trading has increased
reliance on live order flow over the Internet. IT infrastructure
reliability is paramount as cost of downtime is currently measured
at $75,000 for every 15 minutes of degraded or failed connectivity.
Aprisma manages the converged voice over IP (VoIP) infrastructure
leveraging ATM, Frame Relay and MPLS advanced applications to
ensure network latency, jitter and packet loss do not exceed
stringent thresholds. A policy-based notification system leverages
SPECTRUM Alarm Notification Manager to ensure actionable
information reaches the right people at the right time. "SPECTRUM
has opened new windows of information that enable us to adapt to
all the dynamic changes in our environment," continued Zradicka.
"We proactively know about problems before our customers or
business units notice there is an issue." The Raymond James Network
Operations team has built key partnerships with the business units
they support to be more proactive and responsive to the needs of
their internal customers. Real-time status information from
OneClick brings the network out of the closet for key business
units such as Capital Markets and Fixed Income. SPECTRUM, coupled
with responsive people and effective process, has given business
units confidence in the quality of IT services. "We have made a
long-term commitment to SPECTRUM," said Zradicka. "The people at
Aprisma really make the difference as they ensure we get the best
possible service. They are the kind of vendor you want to partner
with for many years." About Raymond James Financial Raymond James
Financial [NYSE: RJF] provides financial services to individuals,
corporations and municipalities through its three wholly owned
investment firms, Raymond James & Associates, Raymond James
Financial Services and Raymond James Ltd., which have more than
5,000 financial advisors serving 1.2 million accounts in 2,100
locations throughout the United States and internationally. In
addition, total client assets are currently over $100 billion, of
which more than $20.1 billion are managed by the firm's asset
management subsidiaries. About Aprisma Management Technologies The
leader in Service Level Intelligence(TM) solutions -- Aprisma's
SPECTRUM(TM) software manages the health and performance of
networks and the business services that rely on them. With over 10
years experience delivering rapid return on investment for over
1,000 leading companies in more than 40 countries, SPECTRUM
solutions are delivered on time and on budget. Over $500 million
has been invested to date in the research and development of the
SPECTRUM software suite and an intellectual property portfolio of
over 100 patents serves as evidence of Aprisma's continual
innovation and industry thought leadership. The company's culture
is centered on the principle"There is nothing more important than
our customers" to strengthen the knowledge, trust and respect
customers gain from a relationship with Aprisma. Additional
information on SPECTRUM and related Aprisma solutions is available
at http://www.aprisma.com/. About Gores Technology Group Gores
Technology Group, LLC ("Gores") is a private investment firm
focused on the technology and telecommunications sectors. Since
1987, Gores has amassed an enviable track record of successful
investments within thesesectors. The firm combines the seasoned M
& A team of a traditional financial buyer with the operational
expertise and detailed due diligence capabilities of a strategic
buyer. Gores has a long standing record of creating sustainable
value in its portfolio companies by focusing on customers and
employees, supporting management with operational expertise and
providing the capital required for growth. Headquartered in Los
Angeles, California, Gores maintains offices in Boulder, Colorado;
New York, New York; London, United Kingdom; and Zurich,
Switzerland. (http://www.gores.com/) Forward Looking Statements Any
statements contained in this press release that do not describe
historical facts may constitute forward-looking statements as that
term is defined in the Private Securities Litigation Reform Act of
1995. Any forward-looking statements contained herein are based on
current expectations, but are subject to a number of risks and
uncertainties. The factors that could cause actual future results
to differ materially from the forward-looking statements include
the following: fluctuations in customer demand, the Company's
ability to manage its growth (including the ability to hire
sufficient sales and technical personnel), the risks associated
with the expansion of the Company's distribution channels, the risk
of new product introductions and customer acceptance of new
products; the rapid technological change which characterizes the
Company's markets, the risks associated with competition, the risks
associated with international sales as the Company expands its
markets, the ability of the Company to compete successfully in the
future. Aprisma undertakes no obligation to update information
contained in this release. SPECTRUM is a registered trademark of
Aprisma Management Technologies. All other trademarks are the
property of their respective owners. Photo:
http://www.newscom.com/cgi-bin/prnh/20001218/NEM017LOGO AP Archive:
http://photoarchive.ap.org PRN Photo Desk, 888-776-6555 or
212-782-2840 DATASOURCE: Aprisma Management Technologies CONTACT:
Frank Stefanik, EVP Marketing & Business Development of Gores
Technology Group, +1-310-209-3010, ; or Trent Waterhouse, Dir. of
Marketing of Aprisma Management Technologies, +1-603-334-2112, Web
site: http://www.aprisma.com/
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