Firstsource Selects IntelliH as Technology Partner to Deliver Turn-key Telehealth Solutions to Health Plans & Provider Organi...
March 15 2021 - 9:58AM
Business Wire
Offering Combines IntelliH Advanced Remote
Patient Monitoring Platform with Firstsource End-to-end
Implementation, Customization and User-Support Services
Firstsource Solutions Limited (NSE: FSL, BSE: 532809), a leading
provider of Business Process Management (BPM) services and an
RP-Sanjiv Goenka Group company; and IntelliH, a multi-disease,
patient engagement and remote monitoring company, today announced
that Firstsource has selected IntelliH as its technology partner to
deliver turn-key remote patient monitoring solutions to health
plans and provider organizations in the U.S. The combined offering
will focus initially on areas of critical need, including
proactively managing Congestive Heart Failure (CHF), diabetic and
post-acute care patients.
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Firstsource has deep expertise in helping healthcare
organizations reduce costs and deliver an unmatched patient/member
experience. The IntelliH platform has been recognized as one of the
most innovative remote care solutions in healthcare, empowering
healthcare organizations to deliver exceptional care to patients,
when and where they need it.
“COVID has accelerated telehealth adoption, but despite clear
benefits for all stakeholders, many organizations struggle to
select, deploy and sustain adoption of new technology,” said
Venkatgiri Vandali, President, Health Plans and Healthcare
Services at Firstsource Solutions. “IntelliH‘s advanced remote
monitoring for at-risk patients has been chosen by Firstsource for
its population level reporting and analytics that help in holistic
management of patients across multiple care settings. With our
expertise in workflow automation and end-user support, we not only
tailor the platform to the needs of the organization, but we make
sure all stakeholders have a positive long-term experience.”
The unified Firstsource-IntelliH offering creates a
technology-driven bridge between caregivers and patients outside of
traditional healthcare settings, and ensures compliant and
exceptional remote care coordination, preventing unnecessary
hospital visits and reducing hospital readmissions. The combined
solution supports seamless workflows and leverages patient data
intelligently and accurately to proactively monitor patients and
provides the right reinforcement over their care term.
“Health plans are increasingly investing in delivering remote
monitoring and telehealth capabilities to their provider networks,
because they know that remote care lowers costs, improves outcomes
and increases satisfaction," said Anil Joshi, CEO at
IntelliH. “But health systems have so many projects in the
pipeline it’s almost impossible to deploy and maintain these
initiatives successfully. With Firstsource’s unmatched expertise in
workforce automation and support, we can ensure that our customers
get up and running efficiently and succeed for the long term.”
Firstsource Solutions’ U.S.-based healthcare operations offer
technology and services for the entire healthcare ecosystem,
including health plans, health systems and provider groups. The
company’s healthcare solutions for payers include workflow
automation and technical support for claims administration, data
management, quality assurance, premium billing, credentialing, and
digital mailroom. For health systems and provider groups, the
company’s solutions include a range of payment integrity,
collections, and eligibility services.
The IntelliH platform is a cloud-based SaaS solution based on a
HIPAA compliant architecture which enables secure access for care
teams, patients and caregivers. With patient management tools
designed to support multiple diseases including diabetes and CHF,
the solution can be tailored for a wide range of conditions,
monitoring protocols and relevant device sensors.
About Firstsource
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company
(NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN), is a
leading provider of transformational solutions and services
spanning the customer lifecycle across Healthcare, Banking and
Financial Services, Communications, Media and Technology and other
industries. The Company’s ‘Digital First, Digital Now’ approach
helps organizations reinvent operations and reimagine business
models, enabling them to deliver moments that matter and build
competitive advantage. With an established presence in the US, the
UK, India and the Philippines, Firstsource acts as a trusted growth
partner for over 100 leading global brands, including several
Fortune 500 and FTSE 100 companies. www.firstsource.com
About IntelliH
IntelliH is an Enterprise level multi-disease, patient
engagement and digital health monitoring platform for chronic
disease patients. The IntelliH platform allows providers to monitor
high risk patients utilizing leading edge software solutions for
office visits and post discharge. IntelliH platform reduces the
cost of care associated with hospital stays, ER visits or clinician
visits. IntelliH solution works across the care continuum,
empowering care teams while enriching the patient experience.
www.intellihinc.com
View source
version on businesswire.com: https://www.businesswire.com/news/home/20210315005497/en/
Media Contact: Sarika Rath Firstsource Solutions (+91)
9886378198 Sarika.rath@firstsource.com
Kara McCrudden Aria Marketing for Firstsource (401) 474-3308
kmcrudden@ariamarketing.com
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