Onshore manufacturing facility also allows
next-day delivery across North
America
VANCOUVER, BC, Sept. 14,
2022 /CNW/ - Kits Eyecare Ltd. (KITS)
(TSX: KITS) Canada's largest direct-to-consumer
eyeglasses manufacturer and digital eyecare provider announced
today that same-day delivery is now available in Vancouver and across the lower mainland on
over 70% of products available on KITS.ca. Prescription
eyeglasses and contact lens orders received before 12pm are eligible for delivery the same
day.
Additionally, orders across Canada and the U.S., an optical market
estimated at over $45 Billion, are
eligible for next-day delivery. This best-in-industry
delivery is possible due to our state of the art largely automated
onshore optical lab, which manufactures customized prescription
glasses here in Vancouver mere
minutes after an order is placed.
"We believe that vision is time-sensitive, and
non-discretionary." said Roger
Hardy, CEO of KITS Eyecare, "When you need to see you can't
wait for weeks while your glasses are made or contact lenses are
sourced from third parties and then delivered from labs located
offshore. That's why we invested in our state of the art,
high-volume eyeglasses manufacturing facility, and maintain one of
the largest contact lens inventories, right here in North America. On behalf of our customers,
we'll continue to expand our same day delivery, and our next day
delivery to all points from New
York to San Francisco and
everywhere else in the USA and
Canada."
Our same-day and next-day service has also been rolled out to
our Green Shield Canada (GSC) customers. Our first-of-its-kind
partnership with Green Shield Canada's 4.5 million plan members
launched recently and has demonstrated strong early traction. The
platform allows members to order directly from their member account
using their benefits plan, reducing out-of-pocket expenses and
improving overall customer experience. KITS believes that
healthcare providers will continue to seek modern, cost-effective
solutions for their patients, and that underserved healthcare
markets like optical will increasingly move to custom built
integrations such as the KITS + GSC platform which connect millions
of patients directly with the right onshore optical solution for
them.
We will continue to release new benefits like same-day and
next-day service to the over 740,000 active customers on our KITS
platform, a base of recurring customers that is growing at over
1,000 new members a day. Our active customer base represents
approximately 70% of KITS revenue, with lifetime value and
retention rates that exceed the industry.
About KITS
KITS is Canada's largest direct
to consumer digital eyecare platform providing eyewear for eyes
everywhere. We offer customers access to a vast selection of
contact lenses and eyeglasses, including our own exclusive KITS
designed products, as well as a robust suite of online vision
tools. Our efficient digital platform, backed by our
industry-leading manufacturing and designs, removes intermediaries
and enables us to offer great prices and deliver made to order
personalized products with incredible care and accuracy. We are
creating disruption in the industry by constantly pursuing
cutting-edge technologies to enable the best customer experience,
including online eyewear fitting tools, and virtual try-on for
glasses. We strive to delight our customers with our competitive
prices, a convenient digital shopping experience, fast and reliable
delivery options and an unrelenting focus on earning our customers'
lifelong trust. For more information on KITS, visit:
www.KITS.com.
SOURCE KITS
