Developer productivity and quality engineering
has passed the tipping point of adopting generative AI to drive
business success, says the 16th edition of the
report
WATERLOO, ON, Oct. 22,
2024 /PRNewswire/ -- OpenText™, in collaboration
with Capgemini and Sogeti (part of the Capgemini Group), today
announced the findings of the 16th edition of the World
Quality Report, "New Futures in Focus." The report reveals
significant developments in Quality Engineering (QE), with a
growing emphasis on the integration of Generative AI (Gen AI) and a
notable shift in the skills required to excel in Agile development
environments.
The World Quality Report 2024 surveyed organizations
across various industries to capture the current trends in software
engineering and developer best practices. Quality Engineering that
was once defined as testing human-written software has now evolved
with AI generated code. From the volume of code and test scripts
that need to be generated, to how software chains have to be tested
end-to-end, the need for redefinition of Quality Engineering is
reshaping the focus and strategy of many testing and software
engineering teams. The report emphasizes the increasing adoption of
Gen AI and its impact on test automation, alongside the critical
need for organizations to better align QE metrics with business
outcomes to showcase its strategic value.
Key Findings from the Report Include:
- Gen AI Dominates Quality Engineering Trends:
The report shows 68% of organizations are either actively utilizing
Gen AI (34%) or have developed roadmaps following successful pilot
implementations (34%). Test automation is the leading area where
Gen AI is making an impact, with 72% of respondents reporting
faster automation processes as a result of Gen AI integration.
- Upskilling Remains Crucial:
While 82% of organizations report having dedicated learning
pathways for their QE teams, only 50% actively track the
effectiveness of these programs. The report stresses the importance
of continuous learning, especially in skills such as Gen AI, Agile
integration and cross-functional collaboration.
- Automation and Legacy System Challenges Persist:
The report also uncovers the challenges many organizations face in
automating their testing environments. A lack of comprehensive test
automation strategies and reliance on legacy systems were
identified by 57% and 64% of respondents, respectively, as key
barriers to advancing automation efforts.
- Sustainability and Green IT Priorities Lag Behind:
Despite widespread recognition of sustainability as a top priority,
the report finds that only 25% of organizations are measuring the
environmental impact of their overall IT development, while 44% are
tracking the impact of testing activities. Furthermore, only 34% of
respondents are implementing efficient Quality Engineering
practices to drive sustainability. The report calls for
organizations to adopt comprehensive Green IT strategies and
improve environmental impact measurement across the entire software
development lifecycle.
"The insights from this year's World Quality Report emphasize
the growing role of AI and emerging technology methodologies in
Quality Engineering, but they also reveal a clear need for
organizations to recognize and communicate QE's strategic value,"
said Muhi Majzoub, EVP and Chief Product Officer at OpenText. "As
technology evolves, OpenText is dedicated to helping organizations
integrate advanced software lifecycle management solutions with Gen
AI while ensuring that Quality Engineering remains at the forefront
of driving business success."
"Gen AI tools and solutions are clearly gaining adoption by
quality engineers to assist them in their function and focus on
higher-value-added tasks," said Mark Buenen, Global Leader, Quality
Engineering and Testing at Sogeti. "This year's World Quality
Report shows a striking shift with a large majority of respondents
who are either actively using Gen AI in their QE processes or
crafting implementation roadmaps. Beyond its proven impact on
coding efficiency and quality, Gen AI has the potential to further
accelerate the transformation of quality engineering and create new
value for both clients and end users."
About the World Quality Report 2024:
Now in its 16th edition, the World Quality Report
is an annual study that explores the latest trends, challenges, and
future outlooks for Quality Engineering across industries. The
report is based on extensive research and surveys with industry
leaders to provide a comprehensive understanding of the software
quality landscape.
World Quality Report 2024 research
methodology:
The World Quality Report is the only
global report analyzing application quality and testing trends. It
has been produced annually since 2009. This year's edition has
tracked and examined the most important trends and developments in
Quality Engineering and Testing by surveying more than 1,750 senior
executives across 33 countries and 10 sectors. The expert findings
are complemented with commentary, examples and best practices from
senior executives from various fortune 500 organizations, that
participated in deep-dive interviews around these
topics.
Download the full report at
https://www.opentext.com/resources/world-quality-report-2024-25.
About OpenText
OpenText™ is the leading Information Management software and
services company in the world. We help organizations solve complex
global problems with a comprehensive suite of Business Clouds,
Business AI, and Business Technology. For more information about
OpenText (NASDAQ/TSX: OTEX), please visit us
at www.opentext.com.
Connect with us:
OpenText CEO Mark Barrenechea's
blog
Twitter | LinkedIn
Certain statements in this press release may contain words
considered forward-looking statements or information under
applicable securities laws. These statements are based on
OpenText's current expectations, estimates, forecasts and
projections about the operating environment, economies and markets
in which the company operates. These statements are subject to
important assumptions, risks and uncertainties that are difficult
to predict, and the actual outcome may be materially different.
OpenText's assumptions, although considered reasonable by the
company at the date of this press release, may prove to be
inaccurate and consequently its actual results could differ
materially from the expectations set out herein. For additional
information with respect to risks and other factors which could
occur, see OpenText's Annual Report on Form 10-K, Quarterly Reports
on Form 10-Q and other securities filings with the SEC and other
securities regulators. Readers are cautioned not to place undue
reliance upon any such forward-looking statements, which speak only
as of the date made. Unless otherwise required by applicable
securities laws, OpenText disclaims any intention or obligations to
update or revise any forward-looking statements, whether as a
result of new information, future events or otherwise. Further,
readers should note that we may announce information using our
website, press releases, securities law filings, public conference
calls, webcasts and the social media channels identified on the
Investors section of our website (https://investors.opentext.com).
Such social media channels may include the Company's or our CEO's
blog, Twitter account or LinkedIn account. The information posted
through such channels may be material. Accordingly, readers should
monitor such channels in addition to our other forms of
communication.
Copyright © 2024 OpenText. All Rights Reserved. Trademarks owned
by OpenText. One or more patents may cover this product(s). For
more information, please
visit https://www.opentext.com/patents.
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