Canadians are in support of creating more
competition among internet providers, with cost savings and
increased choice seen as the greatest impacts.
TORONTO, Nov. 26,
2024 /CNW/ - TELUS is calling on Canadians to protect
their right to choose their Internet service provider, launching a
petition to counter a federal government order asking the Canadian
Radio-television and Telecommunications Commission (CRTC) to
reconsider allowing TELUS to offer fibre internet services to
consumers in Ontario and
Quebec. TELUS is urging consumers
to join the movement to protect competition and choice by signing
its #YourInternetYourChoice petition.
The CRTC's original ruling—made after 17 months of consultation
with over 300 participants, including consumer groups and the
Competition Bureau—opened the door for new entrants like TELUS to
offer Internet services in Ontario
and Quebec, boosting competition
in the market and offering Canadians greater choice.
"We're already seeing the positive impact of the CRTC's original
decision," said Zainul Mawji,
Executive Vice-President of TELUS and President of TELUS Consumer
Solutions. "As a new entrant in Ontario and Quebec, customers are choosing TELUS for their
Internet service, proving that when more competition and choice is
offered, the Canadian consumer wins with better affordability and
increased options."
A recent Rubicon Strategy survey highlights how critical this
issue is to Canadians:
- 77% of Canadians support action to create more competition
among internet providers
- 84% of Canadians agree "You should have the choice to select
who provides your internet. It's your choice on which brand gives
you the best price and quality."
Since entering the Ontario and
Quebec markets, TELUS has been
signing up customers daily, offering not just affordable Internet,
but innovative bundles that integrate mobility, entertainment, home
automation, security, health services and much more. The federal
Cabinet's order to revisit the CRTC's decision puts this progress
at risk, creating uncertainty for consumers.
"This is about ensuring Canadians have the freedom to choose the
best provider for their needs," Mawji added. "At TELUS, we're
committed to delivering exceptional service, innovative solutions,
and affordable pricing. We urge the CRTC to maintain its original
ruling, which aligns with Canada's
goal of greater competition, better pricing, and enhanced consumer
choice."
Make Your Voice Heard
TELUS is calling on all Canadians to support their right to
choose by signing the petition at
Change.org/YourInternetYourChoice. Protect your access to
affordable high speed Internet.
About TELUS
TELUS (TSX: T, NYSE: TU) is a world-leading communications
technology company, generating over $20
billion in annual revenue and connecting more than 19
million customers through our advanced suite of broadband services
for consumers, businesses and the public sector. We are committed
to leveraging our technology to enable remarkable human outcomes.
TELUS is passionate about putting our customers and communities
first, leading the way globally in client service excellence and
social capitalism. Our TELUS Health business is enhancing the lives
of 76 million people worldwide through innovative preventive
medicine and wellbeing technologies. Our TELUS Agriculture &
Consumer Goods business utilizes digital technologies and data
insights to optimize the connection between producers and
consumers. Guided by our enduring 'give where we live' philosophy,
TELUS and our 140,000 team members have contributed $1.7 billion and volunteered 2.2 million days of
service since 2000, earning us the distinction of the world's most
giving company. For more information, visit telus.com or
follow @TELUSNews on X and @Darren_Entwistle on Instagram.
For more information, please contact:
Richard Gilhooley
TELUS Media Relations
richard.gilhooley@telus.com
These are the findings of a poll conducted by Rubicon Strategy
on behalf of TELUS. The research was conducted online from
November 22-24, 2024 using a sample
of 1511 Canadians, including oversamples of Ontario (n=531), and Quebec (n=536). Quotas and weighting were used
to ensure that the sample's composition reflects the Canadian
population according to census population parameters. The margin of
error for a probability-based random sample of this size would be
+/-3%. This survey is registered with the CRIC (Canadian
Research Insights Council). Please click here to enter your
project code: 20241125-TE939 to verify.
Questions related to the Rubicon Strategy poll can be directed
to David Herle at Rubicon Strategy:
herle@rubiconstrategy.com
SOURCE TELUS Communications Inc.