OTTAWA,
ON, May 11, 2023 /CNW/ - Intouch Insight Ltd,
("Intouch" or "the Company") (TSXV: INX) (OTCQX: INXSF) a leader in
customer experience measurement solutions, today announced that it
is embarking on a revitalization project around its Board of
Directors ("the Board"). At the Company's upcoming 2023
Annual General Meeting ("AGM") it will be expanding its Board to
seven directors and putting forward two new nominee Board members.
Subsequently, at the Company's AGM in 2024, two of the
long-standing Board members are expected to be stepping down from
the Board. In addition, the current Chair, Michael Gaffney, will not be running for the
position of Chair and the Board intends to nominate Eric Buetel. These actions will ensure an
orderly transition and knowledge transfer as part of the Board
revitalization efforts.
After an extensive search, Intouch is pleased to have found two
well-qualified Board nominees, Ms. Lee
Bennett and Ms. Jennifer
Batley who intend to stand for election to the Board at the
Annual General Meeting of Shareholders of Intouch Insight Ltd. on
June 22, 2023.
Ms. Jennifer Batley brings a
unique combination of industry knowledge, global and local
leadership experience, and insight into the business needs of the
Company's customers. She devoted 20 years of her career to
advancing the science and art of customer experience measurement,
including by shaping the strategy and success of Walker Information
as a Principal. Ms. Batley held a C-suite role at Gordon Food
Service, a leader in North
America's food service distribution and retail industry, and
governed the execution of the largest growth initiative, a set of
12 'Revolutionize Customer Experience' strategies. She returned to
Ottawa as President of a digital
marketing analytics firm, where she led a turnaround strategy which
positioned the firm for acquisition. She is now independently
advising mature companies on customer-centric transformation and
mentoring in accelerator programs with a focus on supporting female
founders and scale-up strategies. She isa Board Member and Finance
Committee Chair for the Elizabeth Fry Society of Ottawa. Ms. Batley holds an Honours Bachelor
of Business Administration degree from Wilfrid
Laurier University and an International MBA from
Clemson University & CIMBA.
Ms. Lee Bennett is a senior
financial executive with over thirty years of experience working
for global financial organizations within asset management, capital
markets, insurance, and banking. Ms. Bennett is a
customer centric leader with P&L expertise, having led
two multi-billion-dollar IIROC brokerage firms, a financial
planning business and a self-directed brokerage firm through double
digit growth and large technology transformation. She
brings in-depth experience and knowledge in strategy design and
execution, business to consumer distribution, sales distribution
and governance and risk management. Ms. Bennett has
over ten years of experience as a director and presently serves on
the March of Dimes Canada board of directors as vice chair and the
Independent Review Committee for Investors Group Investment
Management Ltd. Ms. Bennett holds a Bachelor of Arts
degree from Western University as well
as the ICD.D designation from the Institute of Corporate
Directors.
Michael Gaffney, Chair of the
Board of Intouch, said "We felt it was time for the Board to look
inward and determine how it could best serve the advancement of the
Company through its next phase. Our established plan should
bring fresh views and additional resources to the Company. Ms.
Batley's deep customer experience expertise and Ms. Bennett's
capital markets experience will help us strengthen and diversify
the skillset of our incumbent Board and deliver value for all
stakeholders. We could not be more delighted to recommend Ms.
Batley's and Ms. Bennett's election to our Board."
About Intouch Insight
Intouch Insight offers a complete portfolio of customer
experience management (CEM) products and services that help global
brands delight their customers, strengthen brand reputation and
improve financial performance. Intouch helps clients collect and
centralize data from multiple customer touch points, gives them
actionable, real-time insights, and provides them with the tools to
continuously improve customer experience. Founded in 1992, Intouch
is trusted by over 300 of North
America's most-loved brands for their customer experience
management, customer survey, mystery shopping, mobile forms,
operational and compliance audits, geolocation data capture and
event marketing automation solutions. For more information, visit
intouchinsight.com.
Certain statements included in this news release contain
forward looking statements that are made of the date hereof, which
by their nature are necessarily subject to risks and uncertainties
and other factors that may cause actual results, performance or
achievements of the Company to be materially different from any
future results, performance or achievements expressed or implied by
such forward-looking statements. Such statements reflect the
Company's current views with respect to future events, including
the acquisition, future revenues and references to the Company's
expansion and growth of the business and operations, and are based
on information currently available to the Company and on hypotheses
which it considers to be reasonable; however, management warns the
reader that hypotheses relative to future events which are beyond
the control of management could prove to be false, given that they
are subject to certain risks and uncertainties. Please refer to the
risks set forth in the Company's most recent annual MD&A and
the Company's continuous disclosure documents that can be found on
SEDAR at www.sedar.com. The Company does not intend, and disclaims
any obligation, except as required by law, to update or revise any
forward-looking statements whether as a result of new information,
future events or otherwise.
Neither TSX Venture Exchange nor its Regulation Services
Provider (as that term is defined in policies of the TSX Venture
Exchange) accepts responsibility for the adequacy or accuracy of
this release.
SOURCE Intouch Insight Ltd.
