AltiGen Passes Microsoft Lync 2013 ISV Qualification Requirements for Contact Center
July 08 2013 - 8:05AM
Marketwired
AltiGen Communications, Inc. (OTCQX: ATGN), a leading provider of
Microsoft Unified Communications solutions, is pleased to announce
that MaxACD Contact Center for Lync has completed Microsoft's
stringent ISV Qualification Program requirements and is now a
Qualified contact center solution for Microsoft Lync 2013.
AltiGen's MaxACD Contact Center for Lync is a simple to deploy,
easy to use, and painless to manage feature-rich native call center
for Lync solution. Powerful features such as skills-based routing,
multi-level Auto Attendant, flexible IVR, Salesforce.com CRM
integration, Call Recording, Monitoring and Reporting are all
tightly integrated to provide a compelling communications solution
either on premise or delivered as a managed hosted service in the
cloud.
"The qualification program helps ensure that qualified
applications will meet customer expectations," said Jon Morrow,
Senior Program Manager for Lync at Microsoft. "Being a Native Lync
Qualified contact center solution, MaxACD ensures optimal
performance with Lync 2013."
The Microsoft Lync Independent Software Vendor (ISV)
Qualification Program is for Independent Software Vendors that have
built solutions for Microsoft Lync 2013. Testing is performed
between Microsoft Lync Server 2013 and third party ISV applications
to validate interoperability, feature set, system performance and
stability.
"Achieving Lync 2013 Qualification is a testament to AltiGen's
continual commitment to provide a high-quality, business-class
contact center solution to our partners and customers," said David
Tang, Vice President of Cloud Communications at AltiGen. "As more
and more enterprises adopt Microsoft Lync Voice, we are seeing
strong demand for MaxACD contact center for Lync."
AltiGen Communications is a Bronze sponsor at the 2013 Microsoft
Worldwide Partner Conference in Houston, TX from July 7 - July 11.
A live demonstration of MaxACD will be available at AltiGen's booth
#1900.
About AltiGen Communications AltiGen
Communications, Inc. (OTCQX: ATGN) is a leading provider of 100%
Microsoft-based VoIP business phone systems and Unified
Communications solutions. Having more than 10,000 customers around
the world, AltiGen solutions are designed for high reliability,
ease of use, seamless integration to Microsoft infrastructure
technologies, and are built on a scalable, open standards platform.
AltiGen's worldwide headquarters is in Silicon Valley, California,
with international operations based in Shanghai, China. Local
sales, service and support are provided by AltiGen's worldwide
network of over 300 certified partners. For more information, call
1-888-ALTIGEN or visit the web site at www.altigen.com.
Trademarks Copyright 2013 AltiGen
Communications, Inc. All rights reserved. Product names, logos,
brands, and other trademarks featured or referred to within this
press release are the property of their respective trademark
holders.
Safe Harbor Statement This press release
contains forward-looking statements within the meaning of Section
21E of the Securities Exchange Act of 1934, including, without
limitation, statements regarding the extent of the strong demand
for MaxACD contact center for Lync or the continued effectiveness
of our MaxACD Contact Center integrating with the Lync client,
which enables powerful features such as skills-based routing,
multi-level Auto Attendant, flexible IVR, Salesforce.com CRM
integration, Call Recording, Monitoring and Reporting are all
tightly integrated to provide a compelling communications solution
either on premise or deliverable as a managed hosted service in the
cloud.
The forward-looking statements contained in this press release
are also subject to unknown risks and uncertainties, including but
not limited to, risks related to AltiGen's limited operating
history. For a more detailed description of AltiGen's performance,
please refer to AltiGen's audited Annual Report filed with the
OTCQX over-the-counter market for the fiscal year ended September
30, 2012. Since these statements involve risks and uncertainties
and are subject to change at any time, the Company's actual results
could differ materially from expected results. Forward-looking
statements speak only as of the date the statement was made. The
Company does not undertake any obligation to update any
forward-looking statements.
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