MDHI Begins Call Center Sales Operations - Comments on Reaching
Profitability
KING OF PRUSSIA, Pa.,
Dec. 27, 2012 /PRNewswire/ -- Medical
Alarm Concepts Holding, Inc. (OTCQB: MDHI.PK), today announced the
Company has moved into full sales production with an
outbound/inbound call center company with many locations throughout
the country.
"Prior to initiating this new call center function, most of our
sales were generated via the web and through our retail
partnerships. Outbound telesales is another well established avenue
for generating sales of medical alarms, so we are very excited to
now have this additional sales capability," commented Ronnie Adams, President of Medical Alarm
Concepts. "Late last week, we completed a several week long
trial period designed to test our systems and those of the call
center. Our systems are working perfectly to date, and we are now
in the process of ramping up sales. And, while not the true
objective of the trial, the trial period ended up producing
approximately 130 full priced monitoring contracts, which was a
very pleasant surprise. We are hopeful this new sales channel will
soon rival the results produced by our online and retail
efforts."
This new call center sales function was specifically designed to
allow the Company to meaningfully accelerate its revenue growth
rate without affecting the steady growth currently being seen in
retail and online operations.
Mr. Adams continued, "We continue to be very excited about the
daily growth we are seeing in our Monthly Recurring Revenues (MRR).
Based on only the contracts we have currently signed, our revenues
exclusively from monthly monitoring contracts exceed our expenses,
putting the Company into the black on a cash basis. We expect this
MRR to continue to grow on a steady basis, which will allow us to
report high quality, recurring profits moving forward. These
MRR-based profits will be further supplemented by our equipment
sales to domestic distributors and to our new international
partners in Denmark, Ireland, and China. Company management wishes to thank all
of our investors who have backed the Company and have assisted us
in restructuring our operations in order to enable this
profitability to materialize. We are looking forward to a
profitable and high growth 2013."
The MediPendant™ is a second-generation personal medical alarm
and the only product in its category that allows for monitored,
two-way communications directly through the pendant. Older
generations of technology require the user to be in close proximity
to the base station in order to speak and listen to the
operator. With the MediPendant™, the customer can be anywhere
within 600+ feet of their home, and in the event of an emergency,
speak and listen to the EMT-trained operator directly through the
pendant.
Additional information on the MediPendant™ can be viewed at
www.MediPendant.com.
About MDHI
Medical Alarm Concepts Holdings, Inc. (MAC) develops and
manufactures innovative products and practical solutions within the
framework of a vast growing marketplace. MediPendant's™ patented
two-way voice technology enables the user to speak and listen
directly through the pendant no matter where the user may be in and
around their home. MediPendant™ service also includes advanced
features such as three-way calling that enables the operator to
link loved ones directly into the emergency call in real time.
Text message alerts are also standard, and are used to inform
loved ones that the user has contacted an operator or has requested
assistance. A standard medical alarm system does not enable the
user to speak and listen through the pendant, thus limiting them to
a small area in their home. There is always the risk that the user
will not be heard by the call center operator if they are not
within a short range of the base station.
Safe Harbor Statement
Statements in this
press release that are not statements of historical or current fact
constitute "forward-looking statements." Such forward-looking
statements involve known and unknown risks, uncertainties and other
unknown factors that could cause the Company's actual operating
results to be materially different from any historical results or
from any future results expressed or implied by such
forward-looking statements. In addition to statements that
explicitly describe these risks and uncertainties, readers are
urged to consider statements that contain terms such as "believes,"
"belief," "expects," "expect," "intends," "intend," "anticipate,"
"anticipates," "plans," "plan," to be uncertain and
forward-looking. The forward-looking statements contained herein
are also subject generally to other risks and uncertainties that
are described from time to time in the Company's filings with
Securities and Exchange Commission.
Contact:
Medical Alarm Concepts Holding, Inc.
877-639-2929 Ext. 113
SOURCE Medical Alarm Concepts Holding, Inc.