Emirates National Oil Company Transforms Customer Experience and
Increases Operational Efficiency with Fortinet Secure SD-WAN
Fortinet® (NASDAQ: FTNT), the global cybersecurity leader
driving the convergence of networking and security, today announced
that Emirates National Oil Company Limited (ENOC), a wholly owned
company of the Government of Dubai, has chosen Fortinet Secure
SD-WAN to transform customer experience and increase operational
efficiency.
Established as a local oil and gas company in 1993, ENOC has
grown to become a leading global player operating across the entire
energy value chain. Today, ENOC is committed to economic
diversification and sustainable development. The group now
comprises more than 30 related subsidiaries spanning refining,
lubricant blending, storage, aviation, and retail. To serve its
many thousands of customers across 60 global markets, the
organization employs over 9,000 staff in more than 400 separate
locations.
Supporting the ongoing business operations of an organization of
this scale requires fast, secure, and reliable companywide access
to an increasing number of diverse IT applications and services
running both in-house and in the cloud. Until 2021, this access had
been provided for ENOC via a managed networking service based on
MPLS, configured in a typical hub and spoke architecture in which
the entirety of each branch’s external traffic passed through a
single link to the central data center.
In 2021, ENOC committed to an AED (United Arab Emirates Dirham)
250 million investment plan for a digital transformation strategy
focused on placing the customer at the center of the business and
enhancing their overall service experience. As more of the group’s
critical applications and services moved to the cloud, the
unnecessary backhauling of this traffic through the data center was
impacting user response times, decreasing efficiency, and
ultimately limiting the level of service provided to ENOC’s
customers. In addition, without back-up connectivity to the
branches, occasional but inevitable link failures were leading to
unacceptable downtime windows, degrading customer service, and
consuming valuable time and resources of the IT department.
Security was clearly a major concern. To keep pace with the
evolving threat of cybercrime, additional protection measures such
as data encryption were needed to be layered on top of the existing
infrastructure, adding expense, and further reducing
performance.
Mohammed Al Rais, CIO, Emirates National Oil Company said, “We
needed a faster, more resilient infrastructure with deeply embedded
advanced security. We also needed to do this within budget and
without increasing management complexity. There were several
product combinations that might have met most of the technical
feature requirements on our list, but only Fortinet had the deep
integration to create a single, secure, and manageable SD-WAN
infrastructure.”
After evaluating a shortlist of potential suppliers, ENOC chose
the Fortinet Secure SD-WAN solution based on the FortiGate
Next-Generation Firewall (NGFW), to preserve the privacy of ENOC’s
private MPLS network, while enabling faster, lower-cost internet,
and direct cloud access at each of the 400+ remote sites. For ease
of management, FortiManager was deployed to provide
single-pane-of-glass visibility and control over the entire
infrastructure. With this, ENOC benefits from less complexity and
lower total cost of ownership (TCO). FortiAnalyzer was added for
its action-oriented analytics, and its drill-down reporting around
web traffic, applications, users, and threats to ease the burden of
regulatory compliance.
“By reducing dependency on MPLS, we have substantially reduced
the associated service fees,” added Al Rais. “When you combine this
with the reduced management overhead achieved by convergence, it
equates to an approximate 55% cost savings over the previous
solution. Before, customers sometimes had to wait about 60 seconds
for ENOC Pay transactions to be processed. With the new scenario,
it is now less than 10 seconds—something that would have been
impossible with the old network.”
Overall, Fortinet Secure SD-WAN has enabled ENOC to better
protect its reputation and assets through strengthened security
controls, laying the foundation for continued revenue growth
through increased operational efficiency and enhanced customer
service levels. With increased network reliability, lower latency,
and speed and performance having increased by a factor of four,
ENOC has already been able to transform the customer service
experience at its vast network of filling stations.
“Fortinet is relentlessly committed to innovation, through which
we design solutions to address challenges that companies face in
today’s expanding networks,” said John Maddison, EVP of Products
and CMO at Fortinet. “We are pleased that ENOC is achieving its ROI
and business acceleration goals. This is a demonstration that
Fortinet meets the needs of organizations looking to enable digital
transformation. This is possible only because Fortinet has
converged critical security and network functions into a single and
expansive platform.”
About FortinetFortinet (NASDAQ: FTNT) is a
driving force in the evolution of cybersecurity and the convergence
of networking and security. Our mission is to secure people,
devices, and data everywhere, and today we deliver cybersecurity
everywhere you need it with the largest integrated portfolio of
over 50 enterprise-grade products. Well over half a million
customers trust Fortinet's solutions, which are among the most
deployed, most patented, and most validated in the industry. The
Fortinet Training Institute, one of the largest and broadest
training programs in the industry, is dedicated to making
cybersecurity training and new career opportunities available to
everyone. FortiGuard Labs, Fortinet’s elite threat intelligence and
research organization, develops and utilizes leading-edge
machine learning and AI technologies to provide customers with
timely and consistently top-rated protection and actionable threat
intelligence. Learn more at https://www.fortinet.com,
the Fortinet Blog, and FortiGuard Labs.
FTNT-O
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Media Contact: |
Investor Contact: |
Analyst Contact: |
Michelle ZimmermannFortinet,
Inc.408-235-7700pr@fortinet.com |
Peter SalkowskiFortinet,
Inc.408-331-4595psalkowski@fortinet.com |
Brian GreenbergFortinet,
Inc.408-235-7700analystrelations@fortinet.com |
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