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RNS Number : 2166S

Royal London

08 March 2023

Results Announcement 2022 8 March 2023

Royal London results: Mutual boosts policy values for eligible customers

Barry O'Dwyer, Group Chief Executive, commented:

"In 2022 we concluded our programme to simplify our business. As a direct result, Royal London has been able to increase the value of our long-standing customers' policies by GBP675m in total through the consolidation of closed with-profits funds. We have also successfully modernised many elements of our business, introducing more efficient digital services for over four million customers whose policies have been moved onto enhanced systems.

"During the year we have continued to see good growth, delivering a 12% increase in new business sales in 2022. Supported by our focus on cost efficiency as we have streamlined our operations, this has driven a 58% increase in operating profit."

Kevin Parry OBE, Chairman, commented:

"Our ability to share our success with customers is only possible because we are a mutual. Our aim is to invest continually in our business while awarding discretionary ProfitShare every year. We have again maintained our allocation rates awarding GBP155m to eligible customers. Our continued strength means they are receiving ProfitShare for the seventh year in a row, demonstrating Royal London's consistent approach.

"We also believe our role and responsibilities extend to supporting wider-society and in 2022, charitable and social impact initiatives benefited from over GBP2m in donations and support, the equivalent of 1% of our operating profit. This included support for our flagship national charity partner Turn2us, who provide guidance and financial relief to families in crisis. In addition, we also broadened our charitable giving to organisations who are focused on preventing and limiting the impact of serious illnesses, including Cancer Research UK, and we will be looking at additional opportunities to build on this over the coming year."

Highlights

   -- ProfitShare allocation rates maintained, with total ProfitShare of GBP155m (2021: GBP169m), with the reduction 
      attributable to market movements in eligible policies. 
 
   -- We have added a total of GBP675m over the last two years to our long-standing customers' policy values as a 
      result of our closed with-profits fund consolidation programme, which is now complete. 
 
   -- Our flagship Governed Range attracted net inflows of GBP3.4bn, with AUM reaching a record high of GBP53bn. 
 
   -- Investment performance of actively managed funds over three years remains strong in difficult market conditions, 
      with 80% of funds outperforming their three-year benchmark (2021: 99%)4 
 
   -- Launched a free online service for Workplace Pension members to assess their financial wellbeing and build 
      awareness of financial resilience for them and their families. 
 
   -- Enhanced support for Protection advisers through a new online dashboard providing proactive case management, 
      while also improving Protection customers' experience with the new MyRoyalLondon portal. 
 
   -- Completed the three-year migration of 4.3 million long-standing policies onto new technology, enhancing the 
      quality of customers' servicing experience. 
 
   -- Royal London Asset Management (RLAM) launched two new sustainable fund offerings, the Sustainable Growth Fund, 
      and the Sustainable Short Duration Corporate Bond fund, to capitalise on investment opportunities that can have a 
      positive influence on society and the environment. 
 
   -- Entered the individual pension market in Ireland, offering customers access to our investment range and services 
      to build their financial resilience, while capitalising on our strong brand and reputation with brokers. 

Financials

 
                                                           Year ended     Year ended 
                                                          31 December    31 December 
                                                                 2022           2021 
----------------  ------------------------------------  -------------  ------------- 
     UK GAAP       Operating profit before                    GBP210m        GBP133m 
                    tax(5) 
---------------- 
                   Transfer (from)/to the                   GBP(162)m         GBP79m 
                    fund for future appropriations(6) 
---------------- 
                   ProfitShare(3)                             GBP155m        GBP169m 
----------------  ------------------------------------  -------------  ------------- 
  New business     Life and pensions new                   GBP10,776m      GBP9,588m 
                    business sales(7) 
----------------  ------------------------------------  -------------  ------------- 
     Inflows       Gross inflows(8)                        GBP26,647m     GBP26,432m 
---------------- 
                   Net inflows(8)                           GBP3,718m      GBP5,287m 
----------------  ------------------------------------  -------------  ------------- 
                                                          31 December    31 December 
                                                                 2022           2021 
----------------  ------------------------------------  -------------  ------------- 
      Funds        Assets under management(9)                GBP147bn       GBP164bn 
----------------  ------------------------------------  -------------  ------------- 
   Capital(11)     Regulatory View solvency                  GBP2.5bn       GBP2.8bn 
                    surplus(10) 
                     (Solvency II) 
====================================================== 
  Regulatory View capital 
   cover ratio(10)                                               206%           173% 
 
                   Investor View solvency                    GBP2.5bn       GBP2.8bn 
                    surplus(10) 
  Investor View capital 
   cover ratio(10)                                               213%           216% 
 =====================================================  =============  ============= 
 
   -- Operating profit before tax5 increased by 58% to GBP210m as the adverse market impacts on asset management 
      revenues were more than offset by the benefits from a continuing focus on cost control, growing the annuity 
      portfolio, and consolidating and simplifying closed funds. 
 
   -- Transfer from the fund for future appropriations (FFA)6 was GBP162m (2021: transfer to FFA GBP79m), reflecting 
      adverse market movements, in particular the fall in equity and bond markets, outweighing benefits from increased 
      yields. 
 
   -- Life and pensions new business sales7 up 12% at GBP10,776m (2021: GBP9,588m), reflecting the post-pandemic 
      increase in both Individual and Workplace pension flows, a strong UK employment market, and the relative 
      performance of our Governed Range. 
 
   -- Net inflows8 remained positive at GBP3,718m (2021: GBP5,287m) supported by our strong performance track record 
      across our range of asset classes and despite cash outflows from some institutional clients with leveraged LDI 
      portfolios managed by other institutions. 
 
   -- Assets under management9 decreased to GBP147bn (2021: GBP164bn) despite the net inflows, as falls in equity and 
      bond markets impacted underlying asset values. 
 
   -- Capital position remains robust with the Investor View capital cover stable at 213% (2021: 216%) and the 
      Regulatory View capital cover ratio10 increasing to 206% (2021: 173%) following the significant increases in 
      yields which have reduced the closed fund capital requirements. 

Investor Conference call

Royal London will hold an investor conference call to present its 2022 Financial Results on Wednesday, 8 March 2023 at 08:30. Interested parties can register here. A copy of the presentation to investors is available on the Group's website.

For further information please contact:

Steve Hartley, Head of External Communications (steven.hartley@royallondon.com, 07484 165606)

About Royal London

Royal London is the UK's largest mutual life, pensions and investment company. We provide long-term savings, protection and asset management products and services in the UK and Ireland. We work with advisers and customers to protect the standard of living of this and future generations.

Financial calendar:

   -- 8 March 2023 - Financial Results for 2022 
 
   -- 6 June 2023 - Annual General Meeting 
 
   -- 4 August 2023 - Interim Financial Results 
 
   -- 6 October 2023 - RL Finance Bonds No 4 plc subordinated debt interest payment date 
 
   -- 13 November 2023 - RL Finance Bonds No 3 plc subordinated debt interest payment date 
 
   -- 29 November 2023 - RL Finance Bonds No 2 plc subordinated debt interest payment date 

Editor's notes

   1. The information in this announcement relates to The Royal London Mutual Insurance Society Limited ('RLMIS' or 
      'the Company'), and its subsidiary undertakings, together referred to as 'Royal London' or 'the Group'. 
 
   2. The Group assesses its financial performance based on a number of measures, some of which are not defined or 
      specified in accordance with relevant financial reporting frameworks such as UK GAAP or Solvency II. These 
      measures are known as alternative performance measures (APMs). APMs are disclosed to provide further information 
      on the performance of the Group and should be viewed as complementary to, rather than a substitute for, the 
      measures determined according to UK GAAP and Solvency II requirements. Accordingly, these APMs may not be 
      comparable with similarly titled measures and disclosures by other companies. 
 
   3. ProfitShare is a discretionary enhancement to eligible customers with unit-linked or with-profits policies. The 
      allocation is considered annually and depends on a number of factors including financial performance, capital 
      position, the risks and volatility of financial markets and the Group's outlook. 
 
   4. Investment performance has been calculated using a weighted average of active assets under management for funds 
      with a defined external benchmark. Benchmarks differ by fund and reflect their mix of assets to ensure direct 
      comparison. Passive funds are excluded from this calculation as, whilst they have a place as part of a balanced 
      portfolio, Royal London believes in the long-term value added by active management. 
 
   5. Operating profit before tax represents profit/(loss) before transfer to/(from) the fund for future appropriations 
      excluding: short-term investment return variances and economic assumption changes; amortisation of goodwill and 
      other intangibles arising from mergers and acquisitions; ProfitShare; ValueShare; tax; and one-off items of an 
      unusual nature that are not related to the underlying trading of the Group. Profits or losses arising within the 
      closed funds are held within the respective closed fund surplus; therefore operating profit represents the result 
      of the Royal London Main Fund (RL Main Fund). 
 
   6. Transfer (from)/to the fund for future appropriations represents the statutory UK GAAP measure '(Deduction 
      from)/transfer to the fund for future appropriations' in the technical account within the consolidated statement 
      of comprehensive income. 
 
   7. Life and pensions new business sales represent life and pensions business only and excludes Asset Management and 
      other lines of business. New business sales are presented as the Present Value of New Business Premiums (PVNBP), 
      which is the total of new single premium sales received in the period plus the discounted value, at the point of 
      sale, of the regular premiums the Group expects to receive over the term of the new contracts sold in the period. 
      The rate used to discount the cash flows in the reported results has been derived from the opening swap curve at 
      31 December 2021 for all new business except annuities, where instead the swap rate at the end of each prior 
      month is used to discount the next month's new business cashflows. 
 
   8. Gross and net inflows incorporate flows into RLAM from external clients (external flows) and those generated from 
      RLMIS (internal flows). External client net inflows represent external inflows less external outflows, including 
      cash mandates. Internal net inflows from RLMIS represent the combined premiums and deposits received (net of 
      reinsurance) less claims and redemptions paid (net of reinsurance). Given its nature, non-linked Protection 
      business is not included 
 
   9. Assets under management (AUM) represent the total of assets actively managed by the Group, including funds 
      managed on behalf of third parties. 
 
  10. The capital cover ratio is calculated as the Group's Own Funds, being the regulatory capital under Solvency II, 
      divided by the Solvency Capital Requirement (SCR). The 'Regulatory View' solvency surplus and capital cover ratio 
      restricts each closed fund's surplus to the value of the SCR of that fund. The 'Investor View' equals the RL Main 
      Fund capital position (excluding ring-fenced funds, which are run on a standalone basis). All capital figures are 
      stated on a Group Partial Internal Model basis and the 2022 figure is estimated. 
 
  11. Figures presented throughout are rounded. The capital cover ratios and new business margins are calculated based 
      on exact figures. 

Review of the Year

Our mutual status helps us to be genuinely purpose-driven. Since it was conceived in 2020, the articulation of our Purpose - 'Protecting today, investing in tomorrow. Together we are mutually responsible' - has truly galvanised our colleagues. It has allowed us to successfully navigate short term challenges, while focusing on the long term.

Clarity of purpose ensures we are very deliberate about the role we will play and the difference we intend to make for the benefit of our members and customers, and wider society.

While our Purpose determines our direction, our strategy to deliver it is to be an insight-led modern mutual, growing sustainably by deepening customer relationships. This means we will use the information our customers share with us to help them build their financial resilience in a sustainable way.

Sustainability is a key part of our strategy. First and foremost, we want to help customers to maximise their financial security but we also want to help them build the best possible world to retire into. This is a complex area but we want to use our customers' collective strength to best effect, influencing positive change in the companies where we invest your money and using our voice as the UK's largest mutual insurance group to lobby policymakers for societal change.

We also want Royal London to be financially sustainable. That means being careful stewards of our capital, investing sufficiently to make sure our products and services remain competitive, managing our costs carefully to generate the best possible value-for-money and sharing the benefits of our success with eligible members via ProfitShare.

Insight-led

In times of considerable uncertainty, the value of impartial advice and guidance is clear and so is having a deep understanding of the needs of customers, a central component of our strategy. In 2022 we began a new research series to gain better insight into how people are coping with pressures on their finances and to help us shape how we support our customers. As a result, we introduced a dedicated cost of living hub with information to help people navigate the challenges they are facing.

More generally, we use what we know about our customers to help them build the financial resilience they need to thrive in an ageing society. We are focused on helping customers accumulate the wealth required to retire well. We can protect them and their families against life shocks along the way.

Enhancing our products and services

As the increased cost of living continues to create uncertainty, building customers' financial resilience is a key focus for us. Following our acquisition of Wealth Wizards in 2021, we launched a free online tool in 2022 for Workplace Pension members to assess their financial wellbeing. We have continued to enhance many other digital capabilities, like updating our mobile app so Workplace Pension customers can request a transfer using a digital signature.

As we continue to attract assets and build scale, we have been able to consider increasingly complex fund structures for the benefit of customers. Over 2022, RLAM has developed two tax transparent funds which launched in March 2023. The funds will underpin the US and Japanese equity components of the Governed Range and deliver a more efficient investment outcome.

RLAM launched a new Sustainable Growth Fund to capitalise on investment opportunities in companies that can have a positive influence on society and the environment. It also introduced a Sustainable Short Duration Corporate Bond Fund giving access to a variety of socially impactful sectors that are often out of reach of investors such as charities, government agencies or privately owned businesses.

Building on our heritage in Ireland, we introduced a revised brand, 'Royal London Ireland', enhancing our market visibility. We have also looked to capitalise on our strong broker relations in Ireland by introducing a value for money and competitively priced individual pension proposition, the first life company to do so in 30 years.

Through our Simplification programme, we continued to move long-standing customers onto a modern IT system to improve the service we offer while reducing risk. We successfully migrated 1.1 million policies onto new technology in 2022, bringing the total number to over four million since 2020. We also consolidated a further two closed with-profits funds, simplifying their services and our corporate fund structure. This finalised a four-year consolidation programme, with long-standing customers' policy values uplifted by a total of GBP675m.

During 2022 we took the difficult decision to withdraw from the Over 50s life insurance market as a result of the combination of a shrinking market and the rising cost of reinsurance. We remain committed to serving our existing Over 50s customers.

This year will see the introduction of the FCA's new Consumer Duty which aims to deliver higher standards of care across the industry. Royal London will fulfil the requirements of the Duty when it is brought in and our programme of work is well underway. In addition to this, we have been working with financial advisers to ensure they understand what is required to evolve their business practices to be compliant.

Looking ahead

A key focus for 2023 will be the enhancement of our technology across Royal London, to make it easier for customers and clients to deal with us. In Royal London Asset Management, we will broaden asset classes while extending our international footprint. We will continue to invest in our pensions and protection offerings both in the UK and Ireland, as well as developing additional 'later life' services to support longer-term financial planning.

2023 will be another demanding year, with ongoing geopolitical uncertainty and cost pressures at home. We are adapting to this challenging environment and, like our customers and members, responding with renewed focus on cost efficiency, so we can continue to provide great value products and services.

While the outlook remains challenging, our robust capital position means we are well-positioned to continue to take a long-term approach to decision-making. Driven by our Purpose, we are focused on how we enhance our offering to meet the needs of members and customers to support and protect their standard of living now and in the future.

UK

Market overview

Financial uncertainty has featured heavily for many throughout the year with disposable income levels being squeezed against the backdrop of climbing energy prices and spiralling food costs.

The market for Protection new business was broadly flat in 2022 as a result of these pressures, with almost one in ten customers saying they anticipated reducing, or stopping, their protection premiums [a] . This meant customer reassurance was key - ensuring that decisions being made did not lead to further financial insecurity.

However, the low level of UK unemployment seen across the year has driven a higher level of workplace participation, reflecting increased confidence as Covid-19 restrictions were lifted. The turbulence in many investment markets throughout the year underlined the value of broad diversification in our Governed Range portfolios to improve resilience to such market shocks.

The ethical and social risks of complex supply chains have been highlighted by the war in Ukraine, bringing our sustainability and responsible investment commitments into sharp focus. 2022 saw our continued commitment to invest the money in our care responsibly, increasing our industry's ability to influence those who can make the biggest difference.

Business performance

Our Pensions business performed well over 2022, with our continued focus on core service proposition and investment performance allowing us to capitalise on the continued recovery in the UK employment market. Our total number of members increased to over 2 million (2021: 1.8 million).

Protection new business sales reduced, as customers experienced rising inflation and cost of living pressures, with our own research indicating over 80% of our customers have changed their spending habits to some degree. Our customers are generally more resilient than the broader UK population, but they still face significant financial pressures. This throws an even sharper focus on the importance of helping our customers build financial resilience.

Throughout the year, we have improved key processes, customer support and product solutions that specifically help customers make better decisions and achieve good outcomes. These include simplifying pensions consolidation, improving the protection claims experience, offering wellbeing support and increasing access to advice by helping advisers reach more clients.

Whole of Life customers can now nominate beneficiaries, we offer a broader range of protection options and we have continued to develop our annuity offering. We have started to define a support and guidance service for our later life customers, introduced a referral service for advisers to source lending products for their clients and made changes to our funeral plan product that support regulatory objectives to create a fairer market that meets customer needs.

Pensions

Workplace Pensions saw a significant increase in both new entrants to existing schemes and new employers choosing Royal London, leading to new business sales increasing by 29% to GBP4,114m. We continued our focus on Workplace Pensions consolidation process improvements. More and more customers are now making these requests digitally via the mobile app and we introduced a fast-track question-set, reducing the time taken to complete transfers by removing the need to contact the previous provider for over a quarter of customer requests.

We have streamlined our approach to scheme eligibility, with over 90% of applications we receive being accepted at the outset without the need for physical evidence from the adviser or previous provider. We are also continuing to invest in the digital experience of customers, with the implementation of a fully digital consolidation experience which went live in January 2023.

Our Individual Pensions new business sales increased by 10% to GBP5,219m supported by the relative investment performance from our flagship Governed Range, alongside positive communication around our investment range to advisers and customers through our app. We have continued to focus on highlighting Royal London's approach to responsible investment and raising awareness among customers about the power their pension investments can have in making a difference. Our service teams continued to work towards providing faster responses to customers, and we have seen the effect of this in customer feedback.

We focused on the future of advice, promoting the value of financial advice for customers, and have provided dashboards to advisers allowing them to manage their client portfolios more effectively. Our work in this area has resulted in more customers taking guidance from Pensions Wise in 2022.

Protection

Sales of our Protection products fell 17% to GBP1,037m, as we saw increasing competition in a broadly flat market. We continue to manage the mix of our business to ensure we write profitable business through advisers and distributors who will deliver good customer outcomes. Part of the reduction in sales is a result of our decision to exit the Over 50s life insurance market at the end of 2022, following the shrinkage in the market whilst the cost of reinsurance has increased. We paid out GBP590m in protection claims supporting approximately 74,000 customers and their families.

Through the year we have continued to enhance our support for advisers, to help them operate efficiently and focus their time where it adds most value to customers. We delivered a dashboard to provide online, proactive updates to advisers and reduce demand on our servicing teams and as at the end of January 2023 we have had over 140,000 uses of the online service. We have provided thought leadership around the impact of the FCA's new Consumer Duty, encouraging advisers to focus on the customer outcome and value rather than purely on price, and encouraging them to ensure protection cover is considered as a key part of building financial resilience and avoiding foreseeable harm.

We have also focused on improving experience and engagement for our customers, with the launch of the MyRoyalLondon portal for Protection customers. This portal enables customers to see the progress of their applications online and provides a platform for ongoing regular communication.

We continuously seek to improve our overall proposition, delivering incremental changes regularly to ensure we continue to meet customers' needs. This year we broadened our Critical Illness definitions to increase coverage for certain heart conditions and to improve children's cover. We also extended the use of our successful 'Underwrite Later' approach to cover more products and sums assured, enabling immediate cover for customers whilst underwriting is carried out and widened our capturing of nominated beneficiaries for Whole of Life customers, helping claims to be paid more quickly. We were also able to improve our underwriting approach for mental health disclosures, allowing decisions to be made more swiftly or cover to be provided in more situations.

Annuities

Our annuity proposition was launched in 2021 and provides a Royal London annuity to long-standing customers invested in the Royal London (CIS) Sub-Fund with pension policies that have guaranteed annuity rates. Over 2022 we have continued to expand our annuities portfolio (called a Matching Adjustment portfolio) to create value for our members. As well as providing an option for long-standing customers to remain with Royal London, we transferred GBP112m of Scottish Life deferred annuities and GBP233m of Royal London (CIS) annuities in payment into the Royal London Main Fund Matching Adjustment portfolio. Total annuities new business volumes increased by 17% to GBP190m, despite the significant rise in bond yields over the second half of 2022 reducing the average value of customers' pots at retirement.

Value enhancement

In line with our aim of providing value for money through efficient operational and capital management, we have delivered a series of further changes to modernise and simplify our processes for the benefit of our long-standing customers.

During 2022 we successfully completed a consultation process with our with-profits policyholders in two of the with-profits funds that are closed to new business, to merge these funds into the Royal London Main Fund, our largest with-profits fund. We implemented the changes for the Phoenix Life Assurance Limited (PLAL) Fund and the Royal Liver Fund on 31 December 2022, the latter following resounding approval from eligible policyholders, as well as from the UK High Court and the Irish High Court. These changes sped up the distribution of surplus to those with-profits policyholders through immediate uplifts to policy values of 5.6% and 23.1% for PLAL and Royal Liver policyholders respectively.

Our successes in 2022 built upon our extensive programme of work, which has previously seen the Refuge Assurance Industrial Branch Fund, United Friendly Industrial Branch Fund, United Friendly Ordinary Branch Fund, and the Scottish Life Fund merged into the Royal London Main Fund. We have now reduced the number of funds in our UK business structure from eight in 2020 to just two at the end of 2022.

In addition to the immediate benefits for these long-standing customers, our Legacy Simplification programme has reduced the complexity in our systems and processes, helping us to deliver better customer outcomes. By completing the three-year migration of 4.3 million long-standing policies from older mainframe systems onto new technology, we have improved the quality of customers' servicing experience.

Asset Management

Market overview

High inflation at the end of 2021, driven by the Covid-19 pandemic and supply chain constraints, increased further in 2022 and was exacerbated by the war in Ukraine. The conflict triggered the sharpest increase in bond yields since 1994, a strong sell-off across most equity market sectors and an energy crisis that has driven double-digit inflation rates in the second half of the year. Alongside this, there has been an increased level of instability as a result of the changing composition of the UK Government and its fiscal policy. The surge in inflation meant that central banks have been forced to intervene, raising interest rates whilst signalling that further rises are likely. The hike in rates globally has made for a more challenging economic environment for returns across all asset classes.

Growth, both domestically and globally, has slowed during the year and there is a threat of a recession in the UK in 2023. As a result, fiscal policy changes are now at the forefront as governments intervene to limit the impacts of an economic downturn and central banks flex monetary policy to wrestle with high and persistent inflation.

Within the investment management sector, the trends we identified in recent years have continued to affect investor behaviour and preferences. For example, when looking at product type, the move into globally focused strategies has continued, with clients moving away from more narrow UK equity and fixed income strategies. Responsible investment and the interest in sustainable investing continues to gather momentum - partly driven by regulatory change but more notably, due to underlying client interest, as investors increasingly want to know and understand the impact of their holdings on issues such as climate change.

Business performance

Operating profit reduced to GBP32m (2021: GBP71m), driven by lower performance fees as a result of the challenging investment environment and increased investment in core infrastructure as we embark on the implementation of the BlackRock Aladdin enterprise solution. In response to the market backdrop, costs have been closely managed and we have taken a controlled approach to hiring throughout the year.

In spite of challenging market conditions, we are continuing to invest in our strategic priority to build RLAM's systems, product and people capabilities for the longer term. We continue to focus on growth in Global Equities and Global Credit capabilities, whilst investment in our Property capability remains a key focus with several senior individuals joining in the year to support our investment plans.

Delivering investment performance above the relevant benchmark for our clients is key to our success. Even though conditions faced by investment teams in the year have been difficult, our three-year performance track record remains strong across our fund range in 2022 with 80% of our actively managed funds outperforming their benchmark over the three years to 31 December 2022 (2021: 99%).

Peer rankings remain positive for key open-ended investment companies (OEICs) for the three years to 31 December 2022. Over the three-year period, 85% (2021: 89%) of funds were in the top two quartiles, with two Sustainable funds remaining in the top decile of their respective peer groups, despite a difficult 2022.

Flows and funds

Falls in asset values led to a decline of GBP20.3bn in assets under management. The decrease was partially offset by positive overall net flows of GBP3.7bn, resulting in assets under management falling to GBP147.2bn (2021: GBP163.8bn).

Despite the challenging macroeconomic and geopolitical environment in 2022, net flows remained positive. Internal flows increased to GBP2.0bn (2021: GBP0.9bn) due to higher gross inflows from our pensions business. External net inflows fell to GBP1.7bn (2021: GBP4.4bn) driven primarily by net inflows of GBP2.6bn into our Global Equity strategies, partially offset by net outflows of GBP0.9bn across our other offerings.

Our Sustainable fund range ended the year in a marginal net outflow position of GBP0.1bn (2021: GBP2.1bn net inflow). Although market appetite for responsible investment remains strong, investment returns across sustainable funds have been at lower levels in comparison to previous years, mainly due to the strong performance of oil and gas companies as the war in Ukraine inflated energy prices and technology valuations reduced due to the higher interest rate environment.

Cash funds have seen increased volatility in flows in the year. This was primarily due to events around September's mini-budget, when sharply rising gilt yields had a knock-on effect that meant institutional clients with leveraged liability driven investment portfolios managed by other institutions withdrew GBP2.1bn as they managed their liquidity requirements. This impact was offset by wholesale clients buying our short-term fixed income funds, as the yields available on cash funds rose sharply from the record lows seen in recent years and climbed back to levels seen before the Global Financial Crisis.

Our commitment to take our services to a wider audience has included expansion into Europe in 2022. We now have an established distribution partner based in Luxembourg allowing us to offer our services in the EU and have registered a number of key strategies in areas such as Global Credit, Global Equities and Global Sustainable for sale in several countries.

As we grow our product range and extend our distribution reach, we continue to focus on making it easier for existing and prospective clients to gain insights into our strategies. We have continued to publish a number of articles and blog posts, backed by multiple online webinars and podcasts, including short-notice events when markets were particularly volatile in the autumn.

Responsible investment

Responsible investing is a core capability and our investment teams are supported by specialists in climate change, corporate governance and other environmental, social and governance (ESG) topics. In 2022 we built an ESG analytics tool which allows teams to view key carbon and sustainability metrics to support deeper insights and analysis. We also worked with consultants to assist in developing our climate transition action plan, which will help us achieve our net zero carbon ambitions. As part of our net zero commitment, we have identified and engaged with 40 companies that represent 51% of our overall financed emissions, with our goal being to better align our highest emitting companies with a net zero pathway.

We continue to launch new funds, adding another fund to our Sustainable multi-asset range and launching Global Equity Transitions, a fund that invests in companies to support the transition to more sustainable activities over time. We have also responded to greater regulatory demands, implementing technology and reporting tools to meet new regulatory requirements and provided feedback to regulators on the adoption of a new sustainable fund labelling regime in the UK.

Ireland

Market overview

The broker protection market in Ireland continued to grow in 2022. Within this market, we were the first provider in Ireland to remove the broad questions related to Covid-19 from applications, allowing larger amounts of cover and more older age customers to get the cover they needed.

Brokers continue to be the largest distribution channel in the Irish market. Our view is that impartial financial advice is key to customers achieving the best outcomes. We are firm believers in the value of advice and that brokers help customers optimise their financial resilience and to deliver good outcomes.

Business performance

Our Irish business had another successful year, recording its highest ever level of new business sales and maintaining its market leader status in the Irish broker protection market. New business sales increased to GBP203m (2021: GBP185m), however overall operating profit reduced to GBP5m (2021: GBP16m) driven by a loss on existing business arising from fund consolidation activity. As part of our next stage of development, we launched our new pension proposition in September.

We were proud to achieve the Investors in Diversity: Silver Accreditation from the Irish Centre for Diversity, Ireland's premier Diversity and Inclusion accreditation mark. Supported by Ibec, the programme both recognises existing efforts and supports the journey of continuous improvement by providing a structured framework to transform workplace practices and culture.

For the first time we launched a nationwide advertising campaign in Ireland. The campaign included television and video on demand adverts, as well as online video and paid social media. Through these adverts we conveyed our rich and long heritage in Ireland providing valued products and encouraged viewers to contact their financial broker. The campaign reached over 90% of our target audience and accounted for a 6% increase in our brand awareness amongst Irish consumers.

Protection

Sales of our Protection products increased to GBP198m (2021: GBP185m), as we continued to help customers and their families protect themselves and build their financial resilience.

Throughout 2022, we have continued our focus on service excellence. This included digital enhancements to help financial brokers and their customers.

We also continued to innovate and improve our product proposition. This included improvements to our Income Protection product and to our Specified Serious Illness offering, expanding the illnesses we cover. We were the first provider to introduce a Specified Serious Illness partial payment covering adults being treated for a specified severe mental illness.

We continued to provide financial brokers with support to help them in their protection conversations, aimed at ensuring customers have plans in place to build their financial resilience. We did this through regular meetings with brokers and our consultants, regular ezine and collateral updates and technical and sales focused webinars, with an average of more than 900 brokers registering to attend each event.

Our culture of empowering our people and a customer-first approach is key to our service delivery, and means our colleagues provide a 'one and done' service which strengthens our strong relationships with financial brokers.

We paid out over GBP41m in claims to over 5,000 customers and their families across all Protection business. Over and above these financial pay-outs, we provided access to counselling and other services through our Helping Hand support service.

Pensions

Our position as market leader [b] in broker protection products provides a strong distribution platform to build from to broaden our offer to include pensions. In September 2022, we launched a Personal Retirement Bond and an Approved Retirement Fund. Underpinned by strong customer service, these products offer a range of unique product features including zero policy fees or fund switching charges, automatic portfolio rebalancing and ValueShare, the Royal London Ireland equivalent of ProfitShare. This feature is unique in the Irish market and demonstrates our mutual mindset.

Following several years of consultation with financial brokers and significant capital investment, we have created a compelling pension proposition that aims to deliver value for money and competitive pricing for customers, combined with access to funds provided by our in-house asset manager RLAM and a further range of funds from BlackRock.

Financial Review

The financial markets have experienced significant turmoil during 2022, adjusting to interest rate increases in the face of inflationary pressures alongside ongoing supply chain constraints and geopolitical events such as the war in Ukraine. Despite these challenging conditions, Group operating profit before tax for the year ended 31 December 2022 increased to GBP210m (2021: GBP133m) following higher contributions from our pensions and annuities products and our continuing focus on cost control throughout the year.

There was a transfer from the fund for future appropriations (FFA) of GBP162m (2021: transfer to FFA GBP79m), which reflects the adverse market movements over the year, in particular the fall in equity and bond markets, which outweighed the benefits from increased yields.

Overall we delivered a 12% increase in new business premiums driven primarily by our Individual and Workplace Pensions propositions. The falls in investment markets over the course of 2022 have impacted assets under management in RLAM which were 10% lower at GBP147bn. Whilst this has affected revenue, we have continued to invest in investment capabilities and systems which will support longer-term growth.

Given the current inflationary environment we have taken action to manage our cost base over the course of 2022 which protects the value of our in-force business and positions us well as we start 2023. This has included focused optimisation of spend, rationalisation of suppliers and a consolidation of our office space in Edinburgh. All of these actions have allowed us to mitigate the impact of inflation over 2022.

The Group's result in 2022 benefited from two significant items. Following the successful launch of our annuity proposition last year, we completed further transfers into our ring-fenced annuity portfolio. As part of this we have invested in higher yielding long-term assets allowing us to recognise a gain of GBP31m (2021: GBP32m) from the change to the rate used to discount the liabilities. There has also been a GBP31m (2021: GBP26m) contribution from closed funds to the Royal London Main Fund (Main Fund), representing compensation for providing capital support for the transferred business following the consolidation of two with-profits funds into the Main Fund.

ProfitShare for the year totalled GBP155m (2021: GBP169m), with underlying allocation rates maintained at prior year levels, demonstrating our consistent approach to sharing returns with eligible customers.

Our capital position remains robust with the estimated Solvency II Investor View capital cover ratio stable at 213% (31 December 2021: 216%) despite the movements in yields and asset values, with our hedging programmes operating as intended. The estimated Solvency II Regulatory View capital cover ratio has increased to 206% (31 December 2021: 173%), driven by the increases in yields during the year reducing the closed fund capital requirements, in particular in relation to guaranteed annuity options.

Group operating profit before tax

The following table shows the Group operating profit for the year ended 31 December 2022. Further detail on the Group's segmental reporting is included on pages 20-21.

 
                                                2022    2021   Change 
                                                GBPm    GBPm     GBPm 
============================================  ======  ======  ======= 
 Long-term business 
  New business contribution                      163     164      (1) 
  Existing business contribution                 181     125       56 
 Contribution from AUM and other businesses      101     124     (23) 
 Business development and other costs           (32)    (37)        5 
 Strategic development costs                    (71)    (62)      (9) 
============================================  ======  ======  ======= 
 Result from operating segments                  342     314       28 
============================================  ======  ======  ======= 
 Corporate costs                                (57)   (106)       49 
 Financing costs                                (75)    (75)        - 
============================================  ======  ======  ======= 
 Group operating profit before tax               210     133       77 
============================================  ======  ======  ======= 
 

New business contribution

Total sales (i.e. Present Value of New Business Premiums) increased 12% to GBP10,776m (2021: GBP9,588m), reflecting strong sales growth in both Individual and Workplace Pensions, partially offset by a reduction in Protection new business sales following the higher sales we experienced over 2020 and 2021.

Overall, new business contribution was broadly flat at GBP163m (2021: GBP164m) as the strong growth in pensions sales alongside growth in annuity product contributions were offset by the reduction in Protection new business contribution.

 
                         New business contribution        PVNBP         New business margin 
=====================  ============================  ===============  ====================== 
                                2022           2021     2022    2021        2022        2021 
                                GBPm           GBPm     GBPm    GBPm           %           % 
=====================  =============  =============  =======  ======  ==========  ========== 
 Individual Pensions              83             78    5,219   4,766         1.6         1.6 
 Workplace Pensions               43             30    4,114   3,200         1.0         0.9 
 Protection                       11             39    1,037   1,251         1.1         3.1 
 Annuities and 
  other                            9              -      203     186         4.5       (0.1) 
=====================  =============  =============  =======  ======  ==========  ========== 
 UK                              146            147   10,573   9,403         1.4         1.6 
=====================  =============  =============  =======  ======  ==========  ========== 
 Ireland                          17             17      203     185         8.5         9.2 
=====================  =============  =============  =======  ======  ==========  ========== 
 Total                           163            164   10,776   9,588         1.5         1.7 
=====================  =============  =============  =======  ======  ==========  ========== 
 

UK

Individual Pensions new business sales increased to GBP5,219m (2021: GBP4,766m) with growth in the first half of 2022 following an increased number of face-to-face adviser appointments post-pandemic. Sales levels were supported by the benefits of the relative performance and diversification of our flagship Governed Range. New business margin was flat at 1.6%.

Workplace Pensions new business sales grew by 29% to GBP4,114m (2021: GBP3,200m) with an increased number of new entrants into existing schemes reflecting a strong UK employment market across the year, and an increased number of new scheme wins. Growth was supported by improvements to our customer proposition, including digitalisation of the pension consolidation request process via our mobile app and the introduction of our interactive Royal London Financial Wellbeing service giving customers tailored guidance to help them make informed decisions across their life stages. New business margin increased from 0.9% to 1.0% reflecting the increased sales.

Protection sales fell to GBP1,037m (2021: GBP1,251m) reflecting the increasing competition in a broadly stable market, with new business margin decreased from 3.1% to 1.1% as a result of the lower volumes against a largely flat cost base.

Annuities and other business sales increased to GBP203m (2021: GBP186m) with the current period reflecting a full year of annuity trading.

Ireland

New business sales grew to GBP203m (2021: GBP185m) reflecting both an increase in our protection sales to GBP198m (2021: GBP185m) and GBP5m of pension sales, following the launch of our new pension product in September 2022. Enhanced application and underwriting processes helped to support the continued growth in our protection business. The reduction in new business margin to 8.5% (2021: 9.2%) reflects a change in business mix.

Existing business contribution

Existing business contribution increased to GBP181m (2021: GBP125m), the components of which are shown in the table below.

 
                                                 2022    2021   Change 
                                                 GBPm    GBPm     GBPm 
=============================================  ======  ======  ======= 
 Expected return                                  108     117      (9) 
 Experience variances and assumption changes     (10)    (56)       46 
 Modelling and other changes                       83      64       19 
=============================================  ======  ======  ======= 
 Total                                            181     125       56 
=============================================  ======  ======  ======= 
 

Expected return reduced to GBP108m (2021: GBP117m) reflecting changes in the Group's asset mix.

Experience variances and assumption changes were a charge of GBP10m (2021: charge of GBP56m). Experience variances were small over the period, reflecting experience in line with long-term assumptions through 2022 overall. There have been minor updates to long-term expense, persistency, mortality and longevity assumptions reflecting recent experience as well as latest views on long-term future experience following the pandemic.

As part of our ongoing activities to ensure our actuarial models remain as reliable as possible and take account of the most recent experience data, we continue to make minor modelling changes. In 2022, the benefit of these changes amounted to GBP21m (2021: GBP6m). 2022 also benefited from the following one-off activities:

   -- During the year we transferred GBP112m of Scottish Life deferred annuities and GBP233m of Royal London (CIS) 
      annuities in payment into our ring-fenced annuity portfolio. This led to a benefit of GBP31m due to an increase 
      in the discount rate used to value these liabilities in order to reflect the illiquidity premium relating to the 
      backing assets. 
 
   -- Following the consolidation into the Royal London Main Fund of two further with-profits funds that are closed to 
      new business, the closed funds paid a contribution of GBP31m to compensate the Main Fund for providing capital 
      support for the transferred business. This is in addition to the GBP26m contribution in 2021 resulting from the 
      consolidation of four funds last year. 

Contribution from AUM and other businesses

Contribution from AUM and other businesses decreased to GBP101m (2021: GBP124m) as revenues were impacted by falls in the value of the underlying assets under management.

Business development and other costs

UK business development costs of GBP20m are consistent with 2021. Key proposition enhancements in year included the development of the Adviser Dashboard as well as the Workplace Pensions financial wellbeing proposition through our subsidiary Wealth Wizards. Asset Management business development costs reduced to GBP11m (2021: GBP17m) as we focused on the implementation of larger scale investment, recognised in strategic development costs.

Strategic development costs

Strategic development costs of GBP71m (2021: GBP62m) represent the ongoing investment we are continuing to make across our businesses. It comprises GBP52m of costs in our UK business including continuing investment in our pensions business and the costs of the two further fund migrations under our Legacy Simplification programme, GBP13m in Asset Management to enhance RLAM's capabilities through additional investment in core infrastructure and systems and GBP6m in Ireland relating to the successful launch of our pension proposition.

Corporate and financing costs

Corporate costs of GBP57m (2021: GBP106m) include the costs of Group-wide regulatory change development, strengthening of IT security, and restructuring. The reduction reflects the completion of work on a number of areas of investment in information technology, security and resilience during 2021. Financing costs of GBP75m (2021: GBP75m) represent the interest payable on the Group's subordinated debt, which has not changed during the year.

Reconciliation of operating profit before tax to transfer (from)/to the FFA

The transfer from the FFA was GBP162m (2021: transfer to FFA GBP79m) as the increase in operating profit was offset by adverse economic movements experienced during the year.

 
                                                   2022    2021   Change 
                                                   GBPm    GBPm     GBPm 
===============================================  ======  ======  ======= 
 Group operating profit before tax                  210     133       77 
 Economic movements                               (446)     225    (671) 
 Amortisation of goodwill arising from 
  mergers and acquisitions                            2       3      (1) 
 ProfitShare                                      (155)   (169)       14 
===============================================  ======  ======  ======= 
 (Loss)/profit before tax and before transfer 
  (from)/to the fund for future appropriations    (389)     192    (581) 
===============================================  ======  ======  ======= 
 Tax attributable to long-term business             227   (113)      340 
===============================================  ======  ======  ======= 
 Transfer (from)/to the fund for future 
  appropriations                                  (162)      79    (241) 
===============================================  ======  ======  ======= 
 

Economic movements

Economic movements were a charge of GBP446m (2021: credit of GBP225m), as investment portfolio returns were below our longer-term expected return assumptions, following significant falls in both bond and equity markets during the year. The change in economic movements from 2021 to 2022 reflects the significant market volatility seen over this period.

Amortisation of goodwill arising from mergers and acquisitions

Amortisation of goodwill arising from mergers and acquisitions was a net credit of GBP2m (2021: GBP3m) comprising the amortisation charge of positive goodwill of GBP5m relating to Police Mutual and our investment in the Responsible Group offset by an amortisation credit of negative goodwill of GBP7m relating to historic acquisitions.

ProfitShare

ProfitShare allocation rates were maintained, with total ProfitShare for the year decreasing to GBP155m (2021: GBP169m) in line with the fall in the aggregate value of eligible policies due to market movements. The enhancements to qualifying policies from ProfitShare were 1.2% for existing with-profits policies and 0.15% for unit-linked policies (2021: 1.2% and 0.15% respectively). New with-profits policies taken out since the start of 2022 received 0.3%.

Assets under management

Assets under management decreased to GBP147bn (31 December 2021: GBP164bn) driven by negative market movements across equity and bond asset classes in response to the global economic slowdown, rising inflationary pressures and the geopolitical impacts of the war in Ukraine.

 
                    Gross inflows     Net inflows 
================  ================  ============== 
                     2022     2021    2022    2021 
                     GBPm     GBPm    GBPm    GBPm 
================  =======  =======  ======  ====== 
 External flows    17,104   17,910   1,709   4,372 
 Internal flows     9,543    8,522   2,009     915 
 Total             26,647   26,432   3,718   5,287 
================  =======  =======  ======  ====== 
 

External net inflows were GBP1.7bn (2021: GBP4.4bn), driven in particular by net inflows of GBP2.6bn into our Global Equity strategies, offset by GBP0.9bn outflows across our other product offerings. Sustainable funds had a marginal net outflow of GBP0.1bn (2021: GBP2.1bn net inflow). Events around the September mini-budget meant certain institutional clients withdrew GBP2.1bn, in particular external pension funds following liability driven investment strategies managed by other institutions needing to meet margin calls brought about by the sharp fall in gilt values. However, this impact was more than offset by wholesale clients buying our fixed income funds as yields available on these funds rose.

Internal net inflows increased to GBP2.0bn (2021: GBP0.9bn) due to higher gross inflows from our pensions business.

Strength of our capital base

The strength of our capital base is essential to our business, both to ensure we have the capital to fund further growth and to give peace of mind to our customers that we can meet our commitments to them.

Managing our capital base effectively is a key priority for us. In common with others in the industry, we present two views of our capital position: an Investor View for analysts and investors in our subordinated debt, and a Regulatory View where the closed funds' surplus is excluded as a restriction to Own Funds.

The table below sets out the capital position and key Solvency II metrics on a Partial Internal Model basis for the Group.

 
 Key metrics                            31 December   31 December 
                                               2022          2021 
-------------------------------------  ------------  ------------ 
 Regulatory View solvency surplus         GBP2,483m     GBP2,817m 
 Regulatory View capital cover ratio           206%          173% 
 Investor View solvency surplus           GBP2,483m     GBP2,817m 
 Investor View capital cover ratio             213%          216% 
=====================================  ============  ============ 
 

At 31 December 2022, the estimated Solvency II Group Investor View capital cover ratio was 213% (31 December 2021: 216%) and the estimated Solvency II Group Regulatory View capital cover ratio was 206% (31 December 2021: 173%). Estimated solvency surplus on both the Group Investor and Regulatory View was GBP2,483m (31 December 2021: GBP2,817m).

The Investor View ratio has remained stable over 2022, with our hedging strategy providing protection against market volatility through the year. Economic variances have been positive in cover ratio terms (primarily from rebalancing to less capital intensive assets) and have been broadly offset by the impacts of management actions (including the consolidation of two closed funds into the Main Fund) and the allocation of ProfitShare to eligible customers.

The Regulatory View ratio has increased during the year as a result of higher yields which result in a lower capital requirement in the closed funds, particularly in relation to guaranteed annuity options.

We continue to monitor closely our capital position given market volatility and wider global economic pressures. Scenario testing performed as part of our regular capital management activities has been expanded to consider further scenarios and demonstrates that our capital position continues to be robust under a number of severe but plausible market scenarios.

Our capital position is sensitive to changes in economic and non-economic assumptions. The 'Solvency II Investor View sensitivities' table sets out a sensitivity analysis of the estimated capital cover ratio and solvency surplus based on possible different scenarios. The results of the sensitivity analysis show that the Group capital position is not materially impacted even in the event of significant external market volatility.

The 2022 Single Group Solvency and Financial Condition Report (SFCR) will be published on our website in April 2023 and will meet disclosure requirements for both the Group and Company.

 
 Scenario [c]                                 Investor View           Impact on 
                                              capital cover    solvency surplus 
                                                      ratio             (GBPbn) 
                                                        (%) 
------------------------------------------  ---------------  ------------------ 
 Base scenario: 31 December 2022                        213                 2.5 
------------------------------------------  ---------------  ------------------ 
 25% decrease in equity investments                       4               (0.2) 
 15% decrease in property prices                        (3)               (0.1) 
 100bps rise in interest rates [d]                        -               (0.1) 
 100bps fall in interest rates[d]                         1                 0.2 
 25bps increase in government bond yields               (2)                   - 
  [e] 
 200bps widening in credit spreads [f]                    3               (0.1) 
 15% fall in GBP exchange rates [g]                       1                 0.1 
==========================================  ===============  ================== 
 

Solvency II reform

The proposed reform to Solvency II ('Solvency UK') should allow capital to be used more effectively, whilst continuing to ensure that customers are protected. Exact details of the Solvency UK regime, including the timing of any such changes, are subject to PRA consultation in 2023. Overall, we expect an increase in the capital cover ratio from the proposed reduction in risk margin, although some of the benefit will be offset by a reduction in the Solvency II transitional measures (TMTP).

The broadening of the eligibility requirements for the Matching Adjustment portfolio to allow the inclusion of assets with 'highly predictable' cash flows should help widen the potential range of investments used to back annuities.

Balance sheet

Royal London continues to maintain a robust balance sheet position. Our total investment portfolio reduced in value to GBP104.4bn (31 December 2021: GBP118.1bn), as a result of fair value movements across our equity, bond and property portfolios as well as a reduction in the value of our derivatives following increases in interest rates. At 31 December 2022, GBP733m of assets were ring-fenced (31 December 2021: GBP452m) to back annuitant liabilities of GBP691m (31 December 2021: GBP427m). The ring-fenced portfolio of assets includes a mix of corporate bonds, gilts, cash and commercial real estate loans.

Our financial investment portfolio remains well diversified across a number of financial instrument classes, with the majority invested in equity securities and fixed income assets.

A significant portion of our debt securities portfolio is in high-quality assets with a credit rating of 'A' or above. In our non-linked portfolio, 80% (31 December 2021: 85%) of our non-linked debt securities and 68% (31 December 2021: 71%) of our non-linked corporate bonds had a credit rating of 'A' or better at 31 December 2022. There have been no significant defaults in our corporate bond portfolio.

Principal risks and uncertainties

The principal risks and uncertainties facing the Group are set out in the 'Principal risks and uncertainties' section of the Strategic Report within Royal London's 2022 Annual Report and Accounts (ARA) (royallondon.com/about-us/our-performance/investor-relations/).

The risks and uncertainties continue to be monitored and managed through our risk management system, including those related to geopolitics and the UK political and economic environment.

Forward-looking statements

Royal London may make verbal or written 'forward-looking statements' within this announcement, with respect to certain plans, its current goals and expectations relating to its future financial condition, performance, results, operating environment, strategy and objectives. Statements that are not historical facts, including statements about Royal London's beliefs and expectations and including, without limitation, statements containing the words 'may', 'will', 'should', 'continue', 'aims', 'estimates', 'projects', 'believes', 'intends', 'expects', 'plans', 'seeks' and 'anticipates', and words of similar meaning, are forward-looking statements. The statements are based on plans, estimates and projections as at the time they are made and involve unknown risks and uncertainties. These forward-looking statements are therefore not guarantees of future performance and undue reliance should not be placed on them.

By their nature, forward-looking statements involve risk and uncertainty because they relate to future events and circumstances, some of which will be beyond Royal London's control. Royal London believes factors could cause actual financial condition, performance or other indicated results to differ materially from those indicated in forward-looking statements in the announcement. Potential factors include but are not limited to: the war in Ukraine; UK and Ireland economic and business conditions; future market-related risks such as rising interest rates; increasing levels of inflation and the performance of financial markets generally; the policies and actions of governmental and regulatory authorities (for example new government initiatives); the impact of competition; the effect on Royal London's business and results from, in particular, mortality and morbidity trends, lapse rates and policy renewal rates; and the timing, impact and other uncertainties of future mergers or combinations within relevant industries. These and other important factors may, for example, result in changes to assumptions used for determining results of operations or re-estimations of reserves for future policy benefits.

As a result, Royal London's future financial condition, performance and results may differ materially from the plans, estimates and projections set forth in Royal London's forward-looking statements. Royal London undertakes no obligation to update the forward-looking statements in this announcement or any other forward-looking statements Royal London may make. Forward-looking statements in this announcement are current only at the date on which such statements are made. This announcement has been prepared for the members of Royal London and no one else. None of Royal London, its advisers or its employees accept or assume responsibility to any other person and any such responsibility or liability is expressly disclaimed to the extent not prohibited by law.

The Royal London Mutual Insurance Society Limited is registered in England and Wales (99064) at 55 Gracechurch Street, London, EC3V 0RL. www.royallondon.com

Financial Statements

Consolidated Statement of comprehensive income

for the year ended 31 December 2022

 
                                                                Group 
=======================================================  =================== 
 Technical account - long-term business                       2022      2021 
                                                              GBPm      GBPm 
=======================================================  =========  ======== 
 Gross premiums written                                      1,176     1,156 
 Outwards reinsurance premiums                                 320      (82) 
=======================================================  =========  ======== 
 Earned premiums, net of reinsurance                         1,496     1,074 
 Investment income                                           1,455     4,196 
 Unrealised gains on investments                                 -     4,875 
 Other income                                                  640       659 
=======================================================  =========  ======== 
 Total income                                                3,591    10,804 
=======================================================  =========  ======== 
 
 Claims paid 
  Gross claims paid                                        (2,863)   (2,806) 
  Reinsurers' share                                            540       531 
 
 Change in provisions for claims 
  Gross amount                                                (62)      (64) 
  Reinsurers' share                                             29        21 
=======================================================  =========  ======== 
 Claims incurred, net of reinsurance                       (2,356)   (2,318) 
=======================================================  =========  ======== 
 
 Change in long-term business provision, net of 
  reinsurance 
  Gross amount                                               9,469     1,327 
  Reinsurers' share                                        (1,346)     (599) 
=======================================================  =========  ======== 
                                                             8,123       728 
 Change in technical provision for linked liabilities, 
  net of reinsurance                                         5,758   (7,953) 
=======================================================  =========  ======== 
 Change in technical provisions, net of reinsurance         13,881   (7,225) 
=======================================================  =========  ======== 
 
 Change in non-participating value of in-force 
  business                                                     141       104 
=======================================================  =========  ======== 
 
 Net operating expenses                                      (581)     (623) 
 Investment expenses and charges                             (301)     (275) 
 Unrealised losses on investments                         (14,475)         - 
 Other charges                                               (289)     (275) 
=======================================================  =========  ======== 
 Total operating expenses                                 (15,646)   (1,173) 
=======================================================  =========  ======== 
 (Loss)/profit before tax and before (deduction 
  from)/transfer to the fund for future appropriations       (389)       192 
=======================================================  =========  ======== 
 Tax attributable to long-term business                        227     (113) 
 (Deduction from)/transfer to the fund for future 
  appropriations                                             (162)        79 
=======================================================  =========  ======== 
 Balance on technical account - long-term business               -         - 
=======================================================  =========  ======== 
 
 Other comprehensive income, net of tax: 
 Remeasurement of defined benefit pension schemes            (106)       267 
 Foreign exchange rate movements on translation 
  of Group entities                                             10      (10) 
 (Deduction from)/transfer to the fund for future 
  appropriations                                              (96)       257 
=======================================================  =========  ======== 
 Other comprehensive income for the year, net                    -         - 
  of tax 
=======================================================  =========  ======== 
 Total comprehensive income for the year                         -         - 
=======================================================  =========  ======== 
 

The Company has taken advantage of the exemption under section 408 of the Companies Act 2006 not to include a Company statement of comprehensive income. As a mutual company, all earnings are retained for the benefit of participating policyholders and are carried forward within the fund for future appropriations. Accordingly, the total comprehensive income for the year is always GBPnil after the transfer to or deduction from the fund for future appropriations.

Balance sheets

as at 31 December 2022

 
                                              Group              Company 
=====================================  ==================  ================== 
                                           2022      2021      2022      2021 
                                           GBPm      GBPm      GBPm      GBPm 
=====================================  ========  ========  ========  ======== 
 ASSETS 
=====================================  ========  ========  ========  ======== 
 
 Intangible assets 
 Goodwill                                    21        25        21        25 
 Negative goodwill                         (37)      (44)       (6)       (8) 
=====================================  ========  ========  ========  ======== 
                                           (16)      (19)        15        17 
 Other intangible assets                    123        96       113        95 
=====================================  ========  ========  ========  ======== 
                                            107        77       128       112 
 
 Non-participating value of in-force 
  business                                2,474     2,333     2,476     2,333 
 
 Investments 
 Land and buildings                         122       149       122       149 
 Investments in Group undertakings            -         -    14,068    17,684 
 Other financial investments             33,462    45,293    19,945    28,160 
=====================================  ========  ========  ========  ======== 
                                         33,584    45,442    34,135    45,993 
 
 Assets held to cover linked 
  liabilities                            70,857    72,697    70,851    72,697 
 
 Reinsurers' share of technical 
  provisions 
 Long-term business provision             3,234     4,579     3,191     4,529 
 Claims outstanding                         153       125       138       111 
 Technical provisions for linked 
  liabilities                              (51)      (53)      (51)      (53) 
=====================================  ========  ========  ========  ======== 
                                          3,336     4,651     3,278     4,587 
 
 Debtors 
 Debtors arising out of direct 
  insurance operations                       50        46        48        45 
 Debtors arising out of reinsurance 
  operations                                 62        56        46        48 
 Other debtors                            2,231       499     2,099       381 
=====================================  ========  ========  ========  ======== 
                                          2,343       601     2,193       474 
 
 Other assets 
 Deferred taxation                           27         -        14         - 
 Tangible fixed assets                       19        18         -         - 
 Cash at bank and in hand                   677       622       430       392 
=====================================  ========  ========  ========  ======== 
                                            723       640       444       392 
 
 Prepayments and accrued income 
 Deferred acquisition costs on 
  investment contracts                       87       113        87       113 
 Other prepayments and accrued 
  income                                     37        36         -         - 
=====================================  ========  ========  ========  ======== 
                                            124       149        87       113 
 
 Pension scheme asset                       207       357       207       357 
 
 Total assets                           113,755   126,947   113,799   127,058 
=====================================  ========  ========  ========  ======== 
 
 
 LIABILITIES 
======================================  ========  ========  ========  ======== 
 
 Subordinated liabilities                  1,335     1,333     1,335     1,333 
 
 Fund for future appropriations            3,751     4,009     3,992     4,329 
 
 Technical provisions 
 Long-term business provision             31,344    40,802    31,441    40,863 
 Claims outstanding                          384       321       353       291 
======================================  ========  ========  ========  ======== 
                                          31,728    41,123    31,794    41,154 
 
 Technical provisions for linked 
  liabilities                             70,622    72,499    70,617    72,499 
 
 Provisions for other risks 
 Deferred taxation                             -       228         -       241 
 Other provisions                            187       250       181       241 
======================================  ========  ========  ========  ======== 
                                             187       478       181       482 
 
 Creditors 
 Creditors arising out of direct 
  insurance operations                       271       264       258       252 
 Creditors arising out of reinsurance 
  operations                               1,781     2,535     1,764     2,526 
 Amounts owed to credit institutions          52        42        52        42 
 Other creditors including taxation 
  and social security                      3,938     4,562     3,778     4,400 
======================================  ========  ========  ========  ======== 
                                           6,042     7,403     5,852     7,220 
 
 Accruals and deferred income                 90       102        28        41 
 
 Total liabilities                       113,755   126,947   113,799   127,058 
======================================  ========  ========  ========  ======== 
 

Notes to the Financial Statements

   1.   Basis of preparation 

The Financial Statements of the Group and the Company ('the Financial Statements') have been prepared in accordance with UK accounting standards, including Financial Reporting Standard (FRS) 102, 'The Financial Reporting Standard applicable in the United Kingdom and the Republic of Ireland' and FRS 103, 'Insurance contracts'.

The accounting policies applied in the Financial Statements are the same as those applied in the Group's 2022 ARA. The full UK GAAP accounting policies can be found in the Group's 2022 ARA on the Royal London website at (royallondon.com/about-us/corporate-information/corporate-governance/investor-relations/).

The Results Announcement for the year ended 31 December 2022 does not constitute statutory accounts as defined in Section 434 of the Companies Act 2006. The financial information in this Results Announcement has been derived from the Group financial statements within the Group's 2022 ARA. The Group's 2021 ARA has been filed with the Registrar of Companies, and the 2022 ARA will be filed in due course. The results on a UK GAAP basis for the full year 2022 and 2021 have been audited by PricewaterhouseCoopers LLP (PwC). PwC has reported on the ARA in 2022 and 2021. Both their reports were (i) unqualified, (ii) did not include a reference to any matters to which they drew attention by way of emphasis without qualifying their report, and (iii) did not contain a statement under section 498 (2) or (3) of the Companies Act 2006.

The Financial Statements have been prepared on a going concern basis under the historical cost convention, as modified by the inclusion of certain assets and liabilities at fair value as permitted or required by FRS 102.

The Group regularly performs sensitivities and stress testing on a range of severe but plausible scenarios and stress testing has been performed on the capital position for severe adverse economic and demographic impacts arising over the short to medium term. There are a range of actions available to the Directors in stress scenarios which could also be considered if there were a deterioration in the capital position of the Group. The capital position remains sufficient to cover capital requirements in these scenarios. Ongoing monitoring is in place over liquidity coverage ratios, with additional forward-looking scenario and stress testing performed based on severe but plausible scenarios to ensure liquidity adequacy. Having considered these matters, the Directors have concluded that no material uncertainty exists over the going concern assumption.

   2.   Segmental information 

Operating segments

The operating segments reflect the level within the Group at which key strategic and resource allocation decisions are made and the way in which operating performance is reported internally to the chief operating decision-maker. The chief operating decision-maker, who is responsible for allocating resources and assessing performance of the operating segments, has been identified as the Company's Board of Directors.

The activities of each operating segment are described below:

UK

The UK business provides pensions and other retirement products to individuals and to employer pension schemes and protection products to individuals in the UK.

Asset Management

The Asset Management segment comprises Royal London Asset Management Holdings Limited and its subsidiaries. RLAM provides investment management services to the other entities within the Group and to external clients, including pension funds, local authorities, universities, and charities, as well as individuals.

Ireland

The Ireland business comprises the Group's Irish subsidiary, Royal London Insurance DAC (RLI DAC). It provides intermediated protection products and unit-linked pensions to individuals in the Republic of Ireland.

Operating profit

A key measure used by the Company's Board of Directors to monitor performance is operating profit, which is classed as an Alternative Performance Measure. The Company's Board of Directors consider that this facilitates comparison of the Group's performance over reporting periods as it provides a measure of the underlying trading of the Group.

The operating profit by operating segment is shown in the following table.

 
                                                Group - 2022 
=================================  ====================================== 
                                                  Asset 
                                       UK    Management   Ireland   Total 
                                     GBPm          GBPm      GBPm    GBPm 
=================================  ======  ============  ========  ====== 
 Long-term business 
  New business contribution           146             -        17     163 
  Existing business contribution      186             -       (5)     181 
 Contribution from AUM and other 
  businesses                           45            56         -     101 
 Business development and other 
  costs                              (20)          (11)       (1)    (32) 
 Strategic development costs         (52)          (13)       (6)    (71) 
=================================  ======  ============  ========  ====== 
 Result from operating segments       305            32         5     342 
=================================  ======  ============  ========  ====== 
 Corporate costs                                                     (57) 
 Financing costs                                                     (75) 
=================================  ======  ============  ========  ====== 
 Group operating profit before 
  tax                                                                 210 
=================================  ======  ============  ========  ====== 
 
 
                                                Group - 2021 
=================================  ====================================== 
                                                  Asset 
                                       UK    Management   Ireland   Total 
                                     GBPm          GBPm      GBPm    GBPm 
=================================  ======  ============  ========  ====== 
 Long-term business 
  New business contribution           147             -        17     164 
  Existing business contribution      118             -         7     125 
 Contribution from AUM and other 
  businesses                           29            95         -     124 
 Business development and other 
  costs                              (20)          (17)         -    (37) 
 Strategic development costs         (47)           (7)       (8)    (62) 
=================================  ======  ============  ========  ====== 
 Result from operating segments       227            71        16     314 
=================================  ======  ============  ========  ====== 
 Corporate costs                                                    (106) 
 Financing costs                                                     (75) 
=================================  ======  ============  ========  ====== 
 Group operating profit before 
  tax                                                                 133 
=================================  ======  ============  ========  ====== 
 

[a] Royal London Cost of Living Report September 2022

[b] Royal London analysis of market data as at Q3 2022

[c] Sensitivities include movements in the Transitional Measure on Technical Provisions (TMTP), which was formally recalculated as at 31 December 2022. The sensitivities do not include any subsequent rebalancing of the asset portfolio.

[d] Interest rate sensitivities assume that government and other bond yields and risk-free rates all move by the same amount. Interest rates are allowed to be negative.

[e] The government bond yield sensitivity assumes risk-free rates and other yields remain constant. The Volatility Adjustment has been reassessed in the stressed scenario.

[f] The widening in credit spreads stress assumes a widening in all ratings and an associated increase in the discount rate for the Royal London Group Pension Scheme and Liver pension schemes at 25% of the asset spread stress. The Volatility Adjustment has been reassessed in the stressed scenario.

[g] The fall in GBP exchange rates stress assumes an increase to the value of assets held in currencies other than GBP by 15% in GBP terms.

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March 08, 2023 02:00 ET (07:00 GMT)

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